A great profesional experience, from start to finish, from reception team, i was treated by Becky Bailey, who talked me through the procedure, and OH what a difference she made, wax removal from my... Ver mais
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Leia as opiniões dos outros
I suffer from blocked ears at least twice a year, and after ear drops didn’t work, I decided to have my ears professionally cleaned. My hearing had been severely affected by earwax, and it was... Ver mais
First Class Service. Lisa the receptionist was so friendly even got me a bottle of water in this heatwave. Kerry removed wax from both ears and gave me some good advice how to keep them clear as i h... Ver mais
After my last trip to get ear suction I was left traumatised however I was running late Lisa booked me in still and then I saw Shammaal she assured me that it would be okay and it was done so quickly... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Pride Hearing, our mission is clear: to deliver first class, affordable hearing services across the nation. We're driven by a commitment to enhancing lives through better hearing. We're not just a hearing test provider; we're your hearing care provider specialising in all aspects of hearing care. Why Choose Pride Hearing? Nationwide Access: We've designed our services to reach every corner of the country. No matter where you are, Pride Hearing is here for you. Compassionate Care: Our team of dedicated audiologists and hearing care professionals are committed to providing compassionate, patient-centered care. We understand the importance of listening to what exactly is causing your hearing issue. Cutting-Edge Technology: We're proud to offer the latest in hearing technology. Our state-of-the-art equipment ensures accurate assessments and tailored solutions. Alongisde our state-of-the-art equipment we also have access to many hearing aid manufactures, ensuring we can offer the very latest hearing aid technology. Empowerment Through Knowledge: We believe knowledge is the first step towards better hearing. Our nationwide hearing tests provide you with the information you need to make informed decisions about your hearing health.
Informações de contacto
45 Brunel Parkway, DE24 8HR, DERBY, Reino Unido
- 01332 313 377
- hello@pridehearing.co.uk
- pridehearing.co.uk
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Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
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Zivile arrived on time and I had a most…
Zivile arrived on time and I had a most comprehensive time with her. I now have a brilliant pair of small in ear hearing aids. Thank you. 🤩
Very Impressed
My Husband's initial appointment was for earwax removal which turned out to not be necessary. A hearing screen test picked up a deficiency and a further more detailed test showed that he would benefit from hearing aids. Suzanne was friendly, reassuring, clear and informative throughout the whole process. We are very happy with the service he received from the start and we are reassured the friendly team will be there for support should he need it in the future. We would highly recommend Pride Hearing.
Great service
Great service. Becky looked after me and I felt confident that she was experienced. Very friendly staff, clean premises with parking right outside. I'd definitely recommend it to family and friends.
Initially everything went well but when…
Initially everything went well but when I asked to return the hearing aids and receive a refund it all changed. I had to have more appointments and continue wearing the aids. In my case the aids didn’t help in the locations where I had difficulty hearing and they aggravated the eczema in my ear.
Finally I drove to the Derby office to give the aids back and was told 30 until a refill might be paid. Now 34 days and no word.

Resposta da Pride Hearing
Fantastic service from start to finish…
Fantastic service from start to finish from Becky, thank you so much. My ears feel so much better. Would definitely recommend!
Thank you Becky!
Having come back from a recent holiday in excruciating pain, I booked in to have my ears checked at Pride Hearing. Becky my Audiologist has been absolutely amazing in her care. She reached out to me before my appointment to help understand my symptoms and then took great care in her examination and treatment of my blocked ears. Unfortunately I've been referred on for further treatment but had it not been for her support and guidance, I would have been 10 X as stressed. I was offered an additional follow up which I had today and once again, she's has been welcoming, kind and professional as always. I would highly recommend her if you're ever in need of support with your ears. Thank you so much! Fai
Becky was awesome
Becky was awesome, talked me through everything from start, during and finish with tips on aftercare.
Thank you
It was very quick to get an appointment…
It was very quick to get an appointment the same day. Shamaal and Lisa was very helpful, friendly and very professional
Great experience
Booked an appointment with pride hearing due to having some dizziness issues and 2 days later I was in and getting sorted. Also they managed to squeeze my wife in at the same time for a quick health check.
Becky who was the clinician was very professional and polite and explained everything as she was carrying out the procedure and was very reassuring and professional in her role. I'd highly recommend pride hearing as a go to ear wax removal centre
Becky was amazing I couldn’t hear for…
Becky was amazing I couldn’t hear for two days straight she got all sorted in 15 mints
Do NOT use this company they.must be desperate…
I completed a form as an option to have my ears cleaned
They called me repentlessely when i was out on a day trip. I had to block all 3 phones and they continue today. Leaving voicemails, texts , emails.
I can show proof.
I emailed about my irritation but it continue
Such a 5 star service from beginning to…
Such a 5 star service from beginning to end. I wouldn't hesitate to recommend. From booking to treatment, the service was friendly, professional and efficient. Great communication. Becky was brilluant and so caring and gentle. I felt that I was in expert hands. I have had microsuction elsewhere and it was a dreadful experience. I couldn't believe the difference. I won't go anywhere else now. The premises are also easy to get to with parking!
Becky is a star
Becky is a star, she vacuumed a 6mm plug of wax from my one of my ears and worked hard to clear the other one, now it feels good.
First time at Pride Hearing
First time at Pride Hearing. Very friendly staff. Becky was professional and very thorough. Would definitely recommend Pride Hearing.
PrideHearing and Katie the legend.
So, I was really struggling in both ears with wax build up which eventually led to me being almost deaf in both ears, I'd tried all the drops and everything to no avail. After waking up with very little hearing I phoned Pride Hearing hoping that they would be able to fit me in on the same day, unfortunately they were fully booked, however I had the good fortune to speak to a staff member called Katie. She said she would do her best to fit me in and would call back if she could do so. Half an hour later she phoned back with an appointment, she said that she would be doing the treatment herself.
I arrived at the allotted time and Katie was waiting, I was straight in, Katie was very pleasant, very professional and she explained the whole procedure. She even showed me inside both ears by means of a small camera linked to her smart phone. The wax build was very clearly visible.
Katie then set about removing the wax, first using a suction tool which was only successful on the one ear because the wax was very soft, after then clearing the other ear she went back to the 'soft wax' ear with a water wash, that did the trick. Both my ears are now perfect, it's such a euphoric feeling after struggling for so long!
I honestly cannot praise Katie enough, a lovely young lady who was very pleasant and extremely professional.
So a big big thank you to Pride Hearing and especially Katie.
10 out of 10.
Excellent service
Excellent service, got seen even tho they was fully booked. After close examination, my ears were both blocked due to being a DJ for many years, and now working in Town DJing working in between loud speakers. Wax had built up over time. I started struggling having conversations with people. So I contacted Pride Hearing to see if they could take a look, and i am.so glad i did.
Katie was very professional from the start and explained every step of the process as she carried out the trea
tment. Which made me feel more relaxed.
Just in time for my Holiday.
Thank you 😁
Excellent service all the staff are…
Excellent service all the staff are lovely and friendly i highly recommend and will certainly be using this service again if I need to.
First time visitor to Pride Hearing
First time visitor to Pride Hearing and just to say what a quick and painless experience it was for ear wax removal with Becky Bailey. Would thoroughly recommend.
Fantastic, kind and thorough service
I visited Pride Hearing due to sudden hearing loss in one ear. I saw Suzanne who was incredibly kind, thorough and reassuring throughout my appointment. Although she wasn’t able to sort the issue (as it required a referral to ENT at the hospital), Suzanne put together a detailed report which I was able to share with my GP and was so helpful. I would really recommend Pride Hearing for their fantastic customer service and genuine care.
Fab service by Becky
Fab service by Becky, will definitely be returning, bonus being able to book for a same day appointment!
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