My oven would not work. I thought it was the element, rang Stuart who from my description thought it would be. He asked for the model number and came the next day and repaired. Also checked other par... Ver mais
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My oven would not work. I thought it was the element, rang Stuart who from my description thought it would be. He asked for the model number and came the next day and repaired. Also checked other par... Ver mais
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We had two faults with our 10+ years washing machine. Stuart arrived on time and managed to quickly diagnose the first problem and repaired it. Second issue was more tricky but Stuart persev... Ver mais
This company really lives up to its name. I had incredibly prompt and clear communication from Carl and was booked in within days. Charges were made clear before arrival. Stuart arrived promptly and o... Ver mais
Arrived precisely when he said he would. Having ascertained over the phone what the problem was, got straight on with the job and did not leave until he was satisfied that appliance was working correc... Ver mais
Reading Independent White Goods Engineers operating in Reading, Maidenhead, Newbury, Wokingham and Surrounding areas in Berkshire, Oxfordshire and London. - Repairs, Spare Parts and New Appliance Sales - Experts in Domestic Appliance Repairs to all major and obscure brands such as Bosch, Neff, Siemens, Gagganau, Miele, Hotpoint, Whirlpool, Indesit, Beko, Candy, Hoover, Sharp, Russell Hobbs and more. We are committed to being transparant about our pricing, and list all of our labour prices online. Have a question about your appliance? Get in touch!
Badgers Rise, RG5 3AJ, Reading, Reino Unido
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Stuart attended on behalf of Caple to review and repair the issue of the extractor hood not working. The was undertaken under warranty.
On his first visit he identified that the circuit board required replacement.
Once he was in possession of the replacement part, a date was agreed for installation.
He arrived at the appointed time (messaged before to confirm his arrival).
Stuart replaced the circuit board which resolved the problem.
He was clean and tidy with a pleasant personality. Would certainly recommend him.
These guys are just amazing, delivering platinum plus service through the whole engagement repairing our wine fridge. They had to make several trips, due to issues with a 3rd party supplier sending them the right parts, complete honesty and transparency helped significantly manage expectations but no 'blame' culture. I will use them again in a heartbeat
Stuart provides a good service at a reasonable price. Well recommended! He replaced a hose on our Miele dishwasher after a mouse had damaged it. He also unblocked a hob stove that wasn't working. A nice person to speak with as well.
Excellent!
Responded quickly to our enquiry.
Was one of the few repair outfits prepared to look at a microwave.
Stuart was able to carry out the repair quickly and creatively.
Stuart Hensley arrived promptly, fixed the problem on gas hob quickly and efficiently. All done for £85 (another company were charging £130 + parts for exactly the same job.). Would definitely use Prompt and Precise again.
Prompt & Precise exactly.
Ordered repair am , engineer arrived pm same day. Quick repair & good advice given from engineer.
Will definitely use again.
Excellent service, both Stuart and Carl are highly professional, helpful and knew exactly what they were doing. Great communication and transparent pricing left me feeling confident in their services. Would highly recommend !
Stuart arrived on time on a Saturday morning and replaced the element in my fan oven. He also fixed back the thermostat that had worked loose and thoroughly checked all the electrics as my cooker is fairly old and I thought it was possibly past repairing. I was very pleased with the speed and cleanliness of his work and also his politeness, friendliness and reassuring advice. He charged a fixed rate for the job so there were no hidden extras. I certainly recommend him and would use him again without a doubt.
I chose this company based on previous reviews and clear itemisation of their competitive rates, shown on their website.There was no up front charge before the initial visit, as with some firms. Stuart was punctual, polite and efficient. Having stripped down my washing machine, he diagnosed a faulty pcb. He ordered a new one, having asked if I was happy to go ahead with the repair. He made a 2nd visit to fit the new part. His two visits and labour were covered by the initial call out charge.This is a small local company offering great service. I would definitely use them again. Highly recommended!!
Stewart came out to fix the drain cap problem on my Bosch washing machine. Even though he had to take off the back and front, he was really quick and got out the blockage, put everything back together, and tested the machine…..and this was on a Bank Holiday!! 10/10
Came out same day, fixed the washing machine quite quickly, no mess! Sound guy! Thank you so much!
Excellent service… Stuart came out the day that I called… Ordered the parts and completed the work on my washing machine.
Very prompt and precise 😄, I would highly recommend to anyone looking for an engineer.
I contacted prompt and precise and they were super helpful on the phone to try and help me fix a problem with my dishwasher over the phone. When I was unable to fix it, Stuart came out within 24hrs and diagnosed the fault. Unfortunately a new dishwasher was needed and he returned a further 24hrs later to fit the new dishwasher at no additional cost.
Excellent service from start to finish. I wish more companies were like this.
Our oven was tripping out the electrics in our house and not functioning at all. An attempt at repair was undertaken by another company who misdiagnosed the problem and failed to return with the spare parts. Promptandprecise took over the case and Stuart contacted us to arrange a visit. He correctly diagnosed the fault first time and had the spares at hand. Stuart talked me through each step of the process and both explained and showed me the test results. I cannot talk highly enough of this company especially of Stuart. Polite, tidy and professional and exactly what the company names states "promptandprecise"
Highly recommended.
I got in touch with promt and precise when the door seal deteriorated on my washing. After chatting with Stuart about the best way to go forward, I decided to do the job myself. He was very friendly and helpful in offering advice and tips on how to do the job and for this I couldn't recommend him enough. Definitely my go to appliance repair man for any future jobs. Thanks again Stuart!
We have used Prompt and Precise repairs in Reading twice now in the last few months and they have been excellent! I highly recommend this service. Stuart fixed our dishwasher previously and our oven today - he is very professional, friendly and efficient and got us booked in very promptly (either same day or within 2 working days).
Stuart was brilliant from the first phone call. Very knowledgeable and helpful. He fitted a new integrated dishwasher for us. Arrived on time, fitted and then fully tested it, gave us loads of very welcome advice and charges a reasonable price. I would certainly recommend and use in the future.
Stuart helped me repair the faulty kitchen hood. He did everything very professionally so I will definitely recommend it.
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