Prompt and Precise Opiniões 

105
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My oven would not work. I thought it was the element, rang Stuart who from my description thought it would be. He asked for the model number and came the next day and repaired. Also checked other par... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had two faults with our 10+ years washing machine. Stuart arrived on time and managed to quickly diagnose the first problem and repaired it. Second issue was more tricky but Stuart persev... Ver mais

Classificada 5 em 5 estrelas

This company really lives up to its name. I had incredibly prompt and clear communication from Carl and was booked in within days. Charges were made clear before arrival. Stuart arrived promptly and o... Ver mais

Classificada 5 em 5 estrelas

Arrived precisely when he said he would. Having ascertained over the phone what the problem was, got straight on with the job and did not leave until he was satisfied that appliance was working correc... Ver mais

Informações sobre a empresa

  1. Reparação de eletrodomésticos
  2. também em
  3. Fornecedor de peças para eletrodomésticos
  4. Grossista de aparelhos electrónicos
  5. Loja de eletrodomésticos
  6. Reparação de electrodomésticos

Escrito pela empresa

Reading Independent White Goods Engineers operating in Reading, Maidenhead, Newbury, Wokingham and Surrounding areas in Berkshire, Oxfordshire and London. - Repairs, Spare Parts and New Appliance Sales - Experts in Domestic Appliance Repairs to all major and obscure brands such as Bosch, Neff, Siemens, Gagganau, Miele, Hotpoint, Whirlpool, Indesit, Beko, Candy, Hoover, Sharp, Russell Hobbs and more. We are committed to being transparant about our pricing, and list all of our labour prices online. Have a question about your appliance? Get in touch!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(105)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My tenants and the dishwasher…

My tenants told me that the dishwasher wasn't working and so I contacted Prompt and Precise and they lived up to their name by responding to my request, booking a slot and solving the issue promptly. They were very professional, efficient and understanding. I would definitely recommend them to everyone I know who would require the services they offer. Thank you for helping and saving me from needing to get a new dishwasher. 😊👍

26 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service - great advice

Stuart was clearly knowledgeable and able to highlight a few things we were doing that could improve the life of the dishwasher before identifying the real issue. Service was prompt, friendly and a really good experience.

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful, Friendly, Reliable, Confident and Competent

Stuart went about his business diagnosing fault in 10 year old AEG Induction Cooker Hob, costing out replacement parts, in a thoughtful efficient manner.
His friendly demeanour, offset the bad news that fixing the problem was not cost effective.
Stuart gave very helpful advice on buying a replacement cooker, and assured me that he would do the installation with no further charge.
I felt comfortable enough to ring him for his verdict on the brands of cooker that I was looking at on-line, and he has just completed the installation, and stayed a while to test it out.

21 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Faulty oven repair

Had an issue with our oven not working and a call to Stuart was all it took to resolve, one 20 minute visit to determine the problem and another 5 days later when the part had arrived and all sorted , Polite, knowledgeable and reliable and I wouldn't hesitate in using him again .

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Broken washing machine

We had two faults with our 10+ years washing machine.

Stuart arrived on time and managed to quickly diagnose the first problem and repaired it.

Second issue was more tricky but Stuart persevered and managed to also solve that issue. Both were repaired without having to replace with any new spare parts.

This was all greatly appreciated as it meant it saved us having to spend extra to buy spare parts or even a new machine. This together with the fact we found Stuart to be really professional, helpful and friendly means we will definitely recommend him to others.

27 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Really pleased!

Great comms and fairly priced job. What more could you ask for? Will definitely be using again and have no hesitation in recommending. It's so hard to find good tradespeople but you have been added to my list!

27 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely Prompt and Precise

Stuart from the aptly named Prompt and Precise was very friendly and professional whilst fixing our tumble drier. It needed a part which was ordered and installed within a few days. Flat rate call out and parts cost, no unexpected charges. Excellent service.

2 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

super promptandprecise

Got promptandprecise to come out and diagnose a faulty siemens iq700 tumble dryer. Stuart who turned up was polite professional and quickly diagnosed the issue. The replacement part was ordered and immediately it was delivered he called to arrange a same day install. The install was seamless and super fast i would recommend this company to everyone who wants such service

6 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

prompt and precise!

This company really lives up to its name. I had incredibly prompt and clear communication from Carl and was booked in within days. Charges were made clear before arrival. Stuart arrived promptly and our oven fan and temperature light are now as good as new. Definitely adding this company to our dream team list.

2 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!Arrived precisely when he said he…

Arrived precisely when he said he would. Having ascertained over the phone what the problem was, got straight on with the job and did not leave until he was satisfied that appliance was working correctly. Very competitive rate, pleasant chap and even gave advice on how to avoid future problems. Apologies to Stuart for late review!

21 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Company did what it said on the tin

The request was answered quickly and engineer booked in the following day. Stuart was professional and friendly, identified the problem and planned in the return visit soon after. The parts delivery was delayed (courier issue) but Stuart was really flexible and booked us in as soon as they arrived. Prompt and precise! Would definitely recommend and use again.

21 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Professional, Fair and Great Value

Our dishwasher was malfunctioning. We were given an appointment in less than 24 hours. The engineer was extremely personable and professional. He explained all aspects of the work as he went along, diagnosed the fault and fixed it. He then gave great advice on what we could do ensure the fault didn’t happen again and how best to maintain the appliance. The call-out charge was all we paid, and that was extremely reasonable. We are so pleased to have found a local company who we feel we can trust with our appliances going forward. Outstanding.

7 de dezembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

did not reply to any of our emails after the visit

The checking was not thorough as problem could not be identified and resolved. The staff did not reply to any of our emails after the visit, as we were trying to fix the machine ourselves again and just wanted to clarify the parts that they had checked, but no response received at all. Found another supplier and problem solved quickly. Overall disappointing and won't recommend.

27 de novembro de 2023
Opinião espontânea
logótipo da Prompt and Precise

Resposta da Prompt and Precise

Hi Viv,

We are terribly sorry for the poor experience. We accidentally missed your follow up in the email chain after we (incorrectly) assumed your job was completed. We’ve met as a team to ensure that our after-care is of a better standard. All jobs come with a 3-month guarantee on labour and 12 months for parts.

In the meantime, we have been in touch as we seek to make amends! However, we are glad to hear you got it sorted.

Kind Regards,
Carl

Classificada 5 em 5 estrelas

Excellent service and a great price

Excellent service! Fixed our dryer for a great price and was very flexible around our schedule! Came exactly when we said and was in and out within 20 minutes. Would highly recommend to anyone in the area.

4 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A very quick response to my request for…

A very quick response to my request for a call out (less than 24 hours) for a faulty dryer. Problem identified and solution discussed. The engineer was excellent and I will definitely be using this local and honest company again.

28 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Stuart is very punctual and professional

Stuart is very punctual, genuine and a professional. He gave correct advice, we ordered part and he came back promptly to install it and problem is resolved. I would recommend him with full confidence.
Thanks Stuart.
Avtar Bains

22 de novembro de 2023
Opinião espontânea

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