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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... Ver mais

Classificada 5 em 5 estrelas

I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Ver mais

Classificada 5 em 5 estrelas

This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Ver mais

Classificada 4 em 5 estrelas

Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.

Informações sobre a empresa

  1. Loja de produtos de nutrição desportiva
  2. Loja de vitaminas e suplementos

Escrito pela empresa

We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great customer experience

Purchased product (Ultima Replenisher Electrolyte sachets) based on images supplied online as description was limited.

Product received was not exactly as advertised (flavour missing) as manufacturer had recently made changes to the product, according to customer service.

As a good will gesture, ProSupplements generously sent me a 102g Ultima Replenisher product with the missing flavour, which was very much appreciated.

Great to deal with a company that values its customers and seeks to make things right.

21 de novembro de 2022
Classificada 1 em 5 estrelas

wrong item was delivered

wrong item was delivered. Poor customer service!!!!!

1 de dezembro de 2022
logótipo da ProSupplements

Resposta da ProSupplements

Hi xyz,

Very sorry to hear the incorrect product was delivered.

Could you please contact us via email accounts@prosupplementcom.au or phone 1300 189 668 so we can arrange the correct product to be sent out to you?

Apologies for the delay and inconvenience.


Best Regards
David
ProSupplements

Classificada 1 em 5 estrelas

Take your money but don’t have stock

I ordered a tub of protein. Waited 6 days hadn’t even been sent out. I had to chase up and email them only for them to say they didn’t have my item in stock and now my money is on hold and I waited a week for my protein for nothing. Waste of time money on hold and spent a lot on shakes waiting for my order. Rubbish service

30 de novembro de 2022
Opinião espontânea
logótipo da ProSupplements

Resposta da ProSupplements

Hi Ibrahim,

We're terribly sorry, our IT platfrom incorrectly changed the inventory on hand of a number of items. We sold out of all the Dymatize Nutrition Elite 100% Whey Protein flavours a number of months ago. Our Australian supplier of Dymatize products has been struggling to receive new supplies from the US. As no new supplies have been promised we have immediately refunded your order in full.

Apologies indeed for the delay and inconvenience.


Best Regards
David
ProSupplements

Classificada 5 em 5 estrelas

Customer Service Matters

Have yet to recieve the product, though intitial service from them greatly improved. Give them a 5 for customer service when contacted.

25 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

highly recommend

This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever had. There are no side effects such as rashes, diarrhoea, or gout. It absorbs quickly and has a pleasant taste that is not overly sweet. It could be my imagination, but I feel like I'm recovering quickly after drinking. It is highly recommended for people who experience diarrhoea after consuming protein.

27 de julho de 2022
Classificada 5 em 5 estrelas

Great product

Great product, good price; however there should be an option available for faster delivery.

5 de novembro de 2022
Classificada 5 em 5 estrelas

Super quick delivery

Super quick delivery, good price, have only been taking KAGED l-caratine for a week, so I can’t honestly say it is super effective yet, time will tell.

3 de novembro de 2022
Classificada 5 em 5 estrelas

Quality

Great service, fantastic price and super fast shipping. Couldn't be happier.

15 de setembro de 2022
Classificada 3 em 5 estrelas

Great prices - poor packaging

Great prices, but packaging was inappropriate for the size and weight shipped. Box had to be sealed properly in transit by Australia Post and 2 of the products were damaged, 1 irreparably when they arrived.

9 de setembro de 2022
logótipo da ProSupplements

Resposta da ProSupplements

Hi Paul,

Very sorry to hear your order did not arrive in a satisfactory manner.

Could you please contact us at info@prosupplement.com.au to arrange a new item to be sent out to you, as the email address on your order doesn't appear to be working?

In the next couple of weeks we will be introducing more sturdy branded packaging to ensure all our orders arrive undamaged, as intended!

David Pro Supplements Australia

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