Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Ver mais
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Ver mais
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
Informações sobre a empresa
Escrito pela empresa
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Informações de contacto
3214, North Shore, Austrália
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
4,0
Bom
299 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
After emailing about a issue the team…
After emailing about a issue the team was generous in customer services so far one of my few best supplement suppliers
16 de março de 2023
Opinião espontânea
quick delivery and easy
quick delivery, website easy to navigate, 11/10, and yeah was a humbling experience.
6 de março de 2023
Great product and fast delivery
Great product and fast delivery. Just amazing!!!
26 de fevereiro de 2023
Goods received in good condition
Goods received in good condition. Well priced. Fast delivery as well as good tracking communication.
22 de fevereiro de 2023
The lid of the protein was really full…
The lid of the protein was really full of dust, I consider you can check this before sending to the customer! Apart from that everything was okay.
15 de fevereiro de 2023
Resposta da ProSupplements
Hi Maria,
Thanks for the constructive feedback. We will ensure all our protein powders for future orders go out dust free! For some reason this one had collected an amout of dust, due to it's location on the shelf.
Best Regards
David
ProSupplements
power house supplements is the best…
power house supplements is the best selling place as they ship fast and have good service and give you the best experience when shopping there
12 de fevereiro de 2023
Price and service great
28 de fevereiro de 2023
Just good fast service
20 de fevereiro de 2023
Not on time after many time mail and…
Not on time after many time mail and again part missing i first time order but its notgood
22 de janeiro de 2023
Resposta da ProSupplements
Hi Jasdev,
Apologies, on this occassion new supplies were not received in time as expected. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Great Recovery
I initially didn’t receive my order but David at Prosupplements got another order out to me by express mail. Great service.
30 de janeiro de 2023
Great service
I recently had an issue with my delivery, David quickly acted and resolved the issue for me.
Will purchase from them again.
26 de janeiro de 2023
Terrible Delivery Time and Customer Service
I placed an order 9 days ago and never received a dispatched tracking order email. Then tried to contact them and after 2 days still did not hear from them. Terrible Delivery and Customer Service and I just wasted my time.
23 de janeiro de 2023
Opinião espontânea
Resposta da ProSupplements
Hi Eric,
Apologies we discovered a number of the products in your order were out-of-date, and were waiting on new supplies to arrive, and down staff during the Australia Day long weekend. Apologies indeed for the less than timely order delivery.
Best Regards
David
ProSupplements
Could be better if I was updated more…
Could be better if I was updated more on my order, the couriers your chose to ship with also not great could not access the tracking details. The good thing was the product was great loved that.
16 de janeiro de 2023
Resposta da ProSupplements
Hi Sahara,
Apologies for the confusion with the tracking details. Australia Post usually requires 1x day before tracking details are uploaded to the corresponding tracking number. We have taken note of your comments regarding the tracking details email. Super pleased to hear you are happy with the product.
Best Regards
David
ProSupplements
Received everything ordered on time and…
Received everything ordered on time and in good condition
10 de janeiro de 2023
The customer service was outstanding
The customer service was outstanding. They went beyond my expectations
8 de janeiro de 2023
Fantastic product with best prices on…
Fantastic product with best prices on the market. The fast delivery time was very impressive as well.
18 de dezembro de 2022
Great customer service
I was sent the wrong product and contacted through their link to rectify this. They were quick to rectify this issue and sent me the correct product express as well as a free shaker and samples.
7 de janeiro de 2023
Resposta da ProSupplements
Hi Ants,
Apologies for the incorrect product sent. We don't seem have a record of your direct message?
Could you please send an email to accounts @prosupplement.com with your Order# Number so we can send the correct item out to you asap?
Best Regards
David
ProSupplements
Convenients
1 de janeiro de 2023
Best selection and best price! …
ProSupplements Australia has the best selection of products that I am interested in.
The pricing was fair and they provided free shipping because I bought a few products.
I will be a returning customer in 2023!!!
2 de dezembro de 2022
Great Experience- will shop from again
Shipping arrived at expected date. The item came not broken. I will be purchasing from pro supplements again due to the good experience and trusting the Australian handing.
26 de dezembro de 2022
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.