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Purchased online through a safari search for the Ditra PS self adhesive uncoupling membrane. Placed an order with Pro Tiler Tools ,the transaction was smoothly processed and hey presto my goods arrived on the day specified. Can’t find anything negative about my purchase. A+****

Extremely helpful and professional team especially Laurence. Really impressed with the quick order process and shipping. A side note the 3rd party delivery company they use Pall-Ex driver was really grumpy and unhelpful and dropped the pallet onto the neighbour’s garden which is 2 metre from the walking path where I receive all of Selco bulk bags I’ve ordered.

Since moving to Swan Valley from Earls Barton the service started off alot slower than it did getting served at Earls Barton but as the weeks went by the normal fantastic service has resumed and hopefully stays that way
As always Protiler tools cannot be beaten on price.

Fast delivery, excellently packaged

Disappointed. I placed my order on a Tuesday. The order arrived in three different parts on three different days. The last part arrived the following Monday.

Very prompt service and quick delivery as advertised.

Easy to order on line. Paid for next day delivery and arrived on time

I was building a driveway and ordered sand for the project. Unfortunately, the product that arrived wasn't suitable for use. The store quickly resolved the issue by arranging a collection and providing a refund. As a gesture of goodwill, they also offered a discount and waived the delivery charge for the replacement product. The customer service was excellent—swift, polite, and highly professional. I’m very impressed!

Needed some tile grout materials very quickly. Pro Tiler had the stock and got it dispatched quickly and fuss free.

Purchased a tile cutter from this UK company. When it arrived, it had a Euro plug on it, UK company my a**. Purchased a special 5 litre bond agent to paint on walls for adhesive to grab easier for tile, what a scam, turns out if was really weak watered down PVA glue. You can buy 5 lites of thick undiluted PVA from B&Q or anywhere for £10, or get ripped off and buy this protilerGRPpro's watered down stuff, its same stuff and they charged £20 for this, rip off. The tile adhesive I purchased was absolutely rubbish, wouldn't even stick to walls, I ended up throwing in bin and buying proper tile adhesive from local company.

Had what I needed in stock, sent & received promptly

Good price, good communication, delivered when they said it would be. An excellent experience.

Great service, quick delivery, will be using again in the future, also everything I was after in stock.

Great service from the staff and communication was good too great product s all round service is excellent

First class service, the company did what it said on the tin!

Absolutely disgusting, ordered sweeping sand for my new driveway came nearly 2 day's late and all ripped bags so have to send it back they said gonna send it again with next day delivery but still nothing it meant to arrive yesterday, never gonna deal with them again

awful company. do not purchase from them. when the product is faulty the refund process is long and they want to come to your house!!

Have to say the service was incredible. Ordered around midday and received my grout the next day. You really can’t get any better than that. Competitive pricing too. Thanks guys 👍