The Paving Experts Opiniões 

The most incredible customer experience I have ever had ever for any service. Rachael spent countless hours with me going back and forth on what's app helping me decide which was the best grout to use based on my outdoor tiles and then she called me to finalise the details. She never made me feel like I was driving her mad and was so knowledgeable and helpful. A truly great experience

I was unsure what to use to grout my patio, after visiting the paving experts ,the lady pointed me in the right direction, really friendly and helpful, would definitely recommend them.

We have been purchasing our Instarmac grouts and primers along with other materials sporadically now for several years with The Paving Experts.
If you are looking for a professional one stop supplier for Hard landscaping advice and supply of Grouts/ Primers etc with competitive rates and 'above and beyond' customer service from all of the team then you will find that with The Paving Experts

We discovered Paving Experts whilst looking for an alternative supplier for some PY5 / PY4 resin for our handrail systems. From initial inquiry, through to delivery the service has been excellent. Clear concise communication, friendly and extremely helpful. We have used Paving Experts now for a number of years and i can honestly say the level of service remains as good as it was from our first transaction.

😠 Shockingly Slow Delivery and Awful Customer Service - Avoid!

I am absolutely appalled by the service—or lack thereof—from The Paving Experts.

I placed an order for expox grout way back on October 9th, and today is November 16th. Over five weeks later, and guess what? It still hasn't arrived! This is completely unacceptable for a company that claims to be "experts." My project has been at a standstill because of this delay.

The last communication I received from them was a brief update on October 30th. Since then, I have been met with radio silence. It's now been over two weeks without any attempt to update me, apologize, or offer a solution.

This isn't just a slow delivery; it's a profound failure in customer service. When a shipment is delayed this long, basic professional courtesy dictates keeping the customer informed. Their lack of communication shows a complete disregard for the customer and the disruption their incompetence is causing.

If you need your paving supplies delivered in a timely manner, DO NOT order from The Paving Experts. Their delivery process is a joke, and their customer service is non-existent.

Order Details:

• Item Ordered: Expox Grout

• Order Date: October 9th

• Current Date: November 18th

• Last Communication: October 30th

I would strongly advise looking elsewhere for a reliable supplier.

The customer service team have provided an excellent service from purchase to delivery. Their communication has been prompt despite being a small business and currently under-staffed. Would definitely recommend.

Excellent service from start to finish. Great Prices and materials arrived as stated.
Fully recommend this company.
Now on my list of suppliers for my business.

I requested a layout plan for my patio project - with three connected areas to fill using four different tile sizes.

Absolutely delighted with the outcome culminating from a highly professional and detailed service. The 'map' and specifications list were received next day (on a Monday). One tip if you're thinking of using this service: make sure your details are accurate. He can only work with what you give him !!

This service has taking a great deal of stress out of the planning phase. Thank you very very much Tony.

My partner ordered me a grabo plus suction machine, delivered with in two days,fantastic service
Definitely will use again.

We've contacted Tony because our garden was done incorrectly so we needed opinion before we went down the legal route. Tony was amazing and with his opinion we feel very confident. I would never ever recommend the landscaper we have used but I would definitely recommend Tony if somebody is in a similar situation like ours. Tony picked loads of faults was very professional.

Excellent, efficient service.

ordered delivered within the week as specified

quick efficient company. Product not yet used but reads well. I have high expectations

Very prompt and able to alter delivery address when error made during ordering

Very good service.
About the product, is good but I won't use on indian stone.

Great product extremely happy with the company, just one little niggle with the delivery unfortunately they went to the wrong address. I had to get in touch with the company and they would delivery the next day for me. I am just putting it down to human error with the postcode!!!!

Went the extra mile to help us. Thanks