Provence Holidays Opiniões 609

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were a group of 7 adults and 5 children and had a perfect week at the Mas Audrey. The house is in great condition, spacious, lots of bathrooms, two brilliantly equipped kitchens as well as a fab BB... Ver mais

Classificada 5 em 5 estrelas

Perfect villa, comfortable, very well furnished and supplied. A friendly and helpful reception from Sylvia, the owner, who helped us book an excellent restaurant for our first evening, and made furthe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a truly wonderful week at Mas de Fontblanche. The property feels brand new and exceeded all our expectations—it was spotless, quiet, comfortable, and well-equipped. It’s an ideal base for explo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had an incredible experience with the Villa. We went through Provonce holidays. The kitchen had everything possible that you would need to cook an egg or gourmet meal. The one thing we would know i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias
  2. Acomodação de férias
  3. Casa de férias
  4. Agência de viagens
  5. Arrendamento para férias

Sobre Provence Holidays

Escrito pela empresa

Provence Holidays was born from a vision to share the richness and beauty of Provence, driven by Founder Simon Richards, an Englishman who relocated to the area in 2008.

Provence, with its rolling landscapes, lavender fields, charismatic villages, and vibrant markets, captivated Simon and ignited his desire to offer others a taste of this special region. Encouraged by his passion for sharing beautiful experiences, Simon transformed Provence Holidays into more than a specialist luxury holiday business.

Today, Provence Holidays is proudly recognised as local industry leaders. Whether exploring the local cuisine, visiting historic sites, or simply relaxing in a palatial villa is on the list, Provence Holidays provides the perfect setting to live fully and indulge in the region's timeless charm.

Luxury holiday rentals Unique properties for sale Experiences Discover Provence About Us Contact us


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

609 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

Great company

Great company, they replied to messages fast and were very helpful when I had questions before booking. The website was easy to use - we had a great holiday!

3 de setembro de 2025
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Resposta da Provence Holidays

Dear Lizzie,
Thank you so much for your kind words!
We're delighted to hear that you found our team helpful and our website easy to use.
It's great to know you had a wonderful holiday – we hope to welcome you back again soon!
Kind regards,
Carolin, Provence Holidays

Classificada 5 em 5 estrelas

A wonderful place

Wir haben mit der ganzen Familie einen sehr schönen Urlaub in einem wundervollen Haus (Villa Romarin) bei Saint Remy de Provence verbracht. Das Design des Hauses und der wundervolle Garten haben uns sehr gefallen. Der Pool war großartig. Alles war da. Der Besitzer des Hauses war jederzeit für uns ansprechbar. Die Unterstützung durch Provence Holidays im Vorfeld war sehr gut.

17 de agosto de 2025
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Resposta da Provence Holidays

Dear Mrs Schuster,
Thank you so much for your kind review!

We’re delighted to hear that you and your family had such a wonderful stay at Villa Romarin and enjoyed both the beautiful design of the house and the lovely garden. It’s great to know the pool and amenities met your expectations and that the owner was attentive throughout your stay.

We also truly appreciate your kind words about our support — it was a pleasure assisting you with your holiday plans. We would be happy to welcome you back to Provence anytime!

Warm regards,
Vanessa, Provence Holidays

Classificada 5 em 5 estrelas

Top rate customer service

Top rate, friendly and professional customer service, from start to finish. Great choice of properties to rent and the booking process was easy and straightforward. We felt well looked after and would book again with Provence Holiday without hesitation!

2 de agosto de 2025
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Resposta da Provence Holidays

Dear Mrs Farmer,
Thank you so much for your kind words!

We're absolutely delighted to hear that you had such a positive experience — from the booking process to the service throughout your stay.

It means a lot to know you felt well looked after, and we would be thrilled to welcome you back to Provence Holiday anytime!

Warm regards,
Sydney, Provence Holidays

Classificada 5 em 5 estrelas

Excellent website and great customer service

Excellent website, although we did have a couple of questions about the property we were interested in. Provence Holidays responded quickly and efficiently to our requests and provided answers which enabled us to book the property.

6 de setembro de 2025
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Resposta da Provence Holidays

Thank you very much for your kind feedback. We are delighted to hear that you found our website easy to use and that our team was able to answer your questions quickly and efficiently, once more.

Providing clear and responsive support is a priority for us, and we are so pleased this helped you to book with confidence. Please remember that our concierge department will also be happy to guide you with any queries regarding activities or experiences during your stay.

We look forward to assisting you again and hope you have a wonderful stay in Provence.

Nathalie and The Provence Holidays Team.

Classificada 5 em 5 estrelas

‘Spot-On’ !!!

This company is ‘spot-on’ excellent! Everything was easy….we are happy!

5 de setembro de 2025
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Resposta da Provence Holidays

Dear Mrs Eaton,
Thank you so much for your kind words!
We're thrilled to hear that everything went smoothly and that you were happy with your experience.

It's always a pleasure to know our efforts are appreciated.

Warm regards,
Fanny, Provence Holidays

Classificada 5 em 5 estrelas

Fantastic and relaxing holiday!

I can honestly say I had the best holiday I've had for a very long time. We were 5 adults for most of the time and 7 for three nights. The house itself is a delight - it has been so well thought out and cleverly built into the rock in a subtle way. The kitchen was wonderfully equipped and, to be honest, we ate in for every meal because it was easier and, frankly more pleasant, to go to the shops (great ones in Beaumes or good supermarkets nearby) and eat in the lovely eating area. Patrick, in Le Clos to which the Mas is connected, could not have been more helpful and we were all genuinely sad to leave at the end of our week.

23 de agosto de 2025
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Resposta da Provence Holidays

Dear Mrs Whyte,
Thank you so much for your wonderful review.

We’re truly delighted to hear that you had such a fantastic and relaxing holiday — and even more so that it was one of your best in a long time!

Thank you also for your kind words about Patrick — we’ll be sure to pass them along to him, and we know he’ll be touched.

It was a pleasure having you, and we would love to welcome you back again in the future.

Warmest regards,
Fanny, Provence Holidays

Classificada 5 em 5 estrelas

Extraordinary homes and Service

Exzellent Collection of extraordinary vacation homes. From the start the Service was prompt and allways friendly.
We couldn‘t have chosen better.

3 de setembro de 2025
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Resposta da Provence Holidays

Dear Mr Henzler,
Thank you so much for your lovely feedback!

We're thrilled to hear that you enjoyed our collection of vacation homes and that our team provided prompt and friendly service from the beginning.

We hope to have the pleasure of assisting you again for your next stay in Provence.

Warmest regards,
Clémence, Provence Holidays

Classificada 4 em 5 estrelas

The design of the kitchen/living area…

The design of the kitchen/living area of the house was wonderful (and well equipped) and the garden/pool area was beautifully landscaped. All was of a high standard and very clean. The Provence Holidays rep we met at the house was extremely helpful before, and upon, our arrival. She also checked in with us whilst we were staying at the house to make sure all was well. We were rather disappointed that the master bedroom was in the basement - the room was extremely hot and slightly damp with very little view. The room only had patio doors and these really couldn't be opened at night for fresh air because of small mammals potentially entering the room. The floor cooling system didn't really seem very effective in this bedroom. However, the ground floor bedrooms were good. We enjoyed the fact that we could walk/cycle into Eygalieres from the house and that the village has so many wonderful restaurants. Overall we had a very relaxing and peaceful holiday and will certainly visit the area again.

23 de agosto de 2025
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Resposta da Provence Holidays

Dear Anonymous,
Thank you so much for taking the time to share your thoughtful and detailed feedback.

We’re delighted to hear that you enjoyed the overall design and quality of the house — especially the kitchen/living area, the beautifully landscaped garden, and the cleanliness.

Your comments regarding the master bedroom are especially important to us. We’re sorry that this room did not fully meet your expectations in terms of comfort, temperature, and ventilation.
In order to help us improve the guest experience, we would greatly appreciate it if you could share a bit more detail to us by return.

Your input is essential in helping us work with the property owner to identify possible upgrades or solutions before the next season.

We’re very happy that you had a relaxing and peaceful holiday overall, and we would be delighted to welcome you again on a future trip to Provence.

Warm regards,
Axel, Provence Holidays

Classificada 3 em 5 estrelas

Stunning property, but not as described.

The grounds of this property were stunning and the space was exactly what we were hoping for. Provence holidays were also very attentive and helpful.

Having said this, we were disappointed to find that the property was not completely as described.

It says all 7 bedrooms have air conditioning. The 4 bedrooms in the main house do, but the 3 bedrooms in the annexe do not have air conditioning. This was one of our non-negotiables when we were booking a property as the weather in the area gets very hot. The guests in 3 of the rooms did not have air conditoning and found it quite uncomfortable in the heat which was disappointing.

In addition to this, bedroom 7 says it had 'an ensuite bathroom with a shower and WC'. This is incorrect as there is no WC. Instead, bedroom 5, 6 & 7 share a toilet.

23 de agosto de 2025
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Resposta da Provence Holidays

Dear CO,
Thank you very much for your feedback and for taking the time to share your experience.

We’re very pleased to hear that you enjoyed the beauty of the property and that the outdoor spaces met your expectations. It’s also wonderful to know that our team was attentive and helpful during your stay — your satisfaction is our priority.

That said, we're truly sorry to hear that certain aspects of the property did not fully meet your expectations, particularly regarding the air conditioning in the annexe and the bathroom layout.

In order to verify these details thoroughly and take the necessary steps with the property owner, we kindly invite you to contact us directly at info@provenceholidays.com. Your feedback is very important to us, and speaking with you directly will help us ensure that our listings remain as accurate and transparent as possible.

We hope that, despite these issues, you were still able to enjoy your time in Provence, and we would be very happy to assist you with any future holiday plans.

---

Dear OC,

Thank you again for contacting us. We have reviewed the situation with the villa.
We can confirm that air conditioning is indeed available throughout the entire property. However, you are right — there was an error in the description regarding the number of toilets, and we sincerely apologize for this oversight.

We have since corrected the information to avoid any future confusion. Your feedback is valuable and helps us improve the accuracy of our listings.

Thank you once again for bringing this to our attention.

Warm regards,
Aurélie, Provence Holidays

Classificada 5 em 5 estrelas

Wonderful property

Wonderful property. Very high standard. Sophie was very helpful. We also used a recommended chef who was excellent.

3 de setembro de 2025
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Resposta da Provence Holidays

Dear Mr Martin,
Thank you so much for your kind words!

We’re delighted to hear that you enjoyed the property and found it to be of such a high standard. We're also very pleased to know that Sophie was helpful throughout your stay — we'll be sure to pass along your compliments to her.

We hope to have the pleasure of welcoming you again in the future.

Warm regards,
Sydney, Provence Holidays

Classificada 5 em 5 estrelas

High quality of properties

High quality of properties; highly responsive to additional information; and first rate customer service/experience. Thank you.

26 de agosto de 2025
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Resposta da Provence Holidays

Dear Mr. Ross,

Thank you so much for your kind words! We are delighted that your first experience with us was positive. It’s wonderful to hear that you appreciated the quality of the property, our responsiveness, and the overall service. We look forward to welcoming you again for another enjoyable stay!

Nathalie and the Provence Holidays Team

Classificada 5 em 5 estrelas

Provence Holidays were absolutely…

Provence Holidays were absolutely fantastic; the whole process was seamless and the service outstanding. Any questions we had were answered promptly and with care.

The villa was advertised as being within walking distance of a village; in reality, there were a few shops dotted along a main road, but given the heat and lack of shade it wasn’t a practical walk.

That said, the property itself was truly beautiful, exactly as shown in the photos, and it did not disappoint. We learned the owners had only rented it out twice before, and it was clear the villa was a real labour of love. They set out clear standards for guests, which we did our best to respect. Each morning they came to clean the pool and would also take the opportunity to check on the property. Their feedback was always polite and helpful, for example, a reminder if a light or fan had been left on after a late evening.
Before departure, they also spent half an hour with us to ensure everything had been left as they had instructed.
As someone naturally tidy and organised, I found meeting these standards manageable, but I can imagine it might feel a little more demanding for guests who prefer a more relaxed approach, especially if they’ve enjoyed a late night in the games room.

Overall, we had a wonderful experience. While I wouldn’t choose this particular villa again as I prefer a little more freedom to enjoy the space, I would happily book through Provence Holidays again.

26 de agosto de 2025
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Resposta da Provence Holidays

Dear Guest,

Thank you for your detailed review. We’re delighted you found the booking process seamless and our service helpful throughout your stay.

This property offers a more personalised experience, with owners available to answer questions and provide guidance, which many guests appreciate. For those who prefer more independence, Provence Holidays also offers a wide range of properties that allow greater freedom, while the properties Team and ours remain available to assist before and during your stay with any questions or requests you may have.

We’re glad you enjoyed the villa, its surroundings, and the care the owners take in maintaining it. We look forward to welcoming you back to Provence Holidays in the future.

Nathalie and the Provence Holidays Team

Classificada 5 em 5 estrelas

Excellent accommodation- spotlessly…

Excellent accommodation- spotlessly clean

26 de agosto de 2025
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Resposta da Provence Holidays

Dear Annemarie,

Thank you for your kind review!

We're delighted to hear that you found the accommodation excellent and spotlessly clean.

We hope to have the pleasure of welcoming you again soon.

Warm regards,
Anais, Concierge team

Classificada 5 em 5 estrelas

Spectacular gone and time!

26 de agosto de 2025
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Resposta da Provence Holidays

Dear Mrs Stevens,
Thank you for your wonderful comment!

We're so glad to hear you had a spectacular time.
It was a pleasure to have you, and we’d love to welcome you back anytime.

Warmest regards,
Aurélie, Provence Holidays

Classificada 5 em 5 estrelas

Très, très bon séjour ! C'était parfait !

Ce fut un excellent séjour dans une maison de qualité avec un très bel environnement. Une des plus belles locations que nous effectuée. La piscine est fantastique, je jardin très agréable et l'équipement de la maison est parfait, surtout la plancha !!
Bref, rien à redire !

19 de agosto de 2025
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Resposta da Provence Holidays

Cher M. Chevallier,


Nous vous remercions sincèrement pour votre excellent retour. Nous sommes ravis que vous ayez apprécié la qualité de la maison, son environnement, ainsi que le jardin et la piscine. Vos compliments sur l’équipement et la plancha nous touchent particulièrement. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un futur séjour tout aussi agréable.

Nathalie et l'équipe de Provence Holidays.

Classificada 5 em 5 estrelas

A great stay

We had an excellent stay in our villa. The property was even better than the brochure described. We loved the views, accommodation and the high specifications of the property. Provence Holidays were very helpful and fulfilled our expectations.

23 de agosto de 2025
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Resposta da Provence Holidays

Dear Jane,

Thank you so much for your kind words. We are delighted to hear that the villa exceeded your expectations and that you enjoyed the views, the accommodation, and the high-quality features of the property.

It’s wonderful to know that our team could support you throughout your stay and that everything met your expectations. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable holiday in Provence.

Nathalie and the Provence Holidays Team

Classificada 5 em 5 estrelas

A wonderful stay in Provence!

We had a wonderful stay in Provence and had a great experience with Provence Holidays. Everyone at Provence Holidays, as well as the villa owner, were very communicative and helpful. The concierge helped us to book some unforgettable experiences. The villa was beautiful, well furnished and clean! The pool and outdoor seating areas were great, and lovely to be so close to the beach.

9 de agosto de 2025
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Resposta da Provence Holidays

Dear Clemmie,

Thank you very much for your lovely review. We are delighted to hear that you enjoyed your stay in Provence and had such a positive experience with our team, the owner, and the concierge.

It’s wonderful that the villa, its furnishings, and outdoor spaces met your expectations, and that you could enjoy unforgettable experiences nearby. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay.

Nathalie and the Provence Holidays Team

Classificada 5 em 5 estrelas

It is a beautiful house in a quiet…

It is a beautiful house in a quiet location, very well maintained, with a large plot of land offering many possibilities to spend your time. The nearby village is charming and romantic, with lovely small restaurants. A wonderful oasis for relaxation.

19 de agosto de 2025
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Resposta da Provence Holidays

Dear Mrs Szypajlo,
thank you very much for your positive feedback concerning the villa and surroundings. We are truly happy that you enjoyed your stay and the entire team would be happy to welcome you to Provence once again - please don't hesitate to let us know if you wish proposals for next year.
Kind regards,
Carolin, Operations manager

Classificada 5 em 5 estrelas

We loved our stay in Provence

We loved our stay in Provence!
The information and advice given when choosing where to go and which villa to pick for our party was really helpful and accurate. Information given throughout was clear and check in was simple. Our host was really welcoming and had great suggestions for local activities, restaurants and amenities so we were really able to make the most of our stay.

5 de agosto de 2025
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Resposta da Provence Holidays

Dear Catherine,
thank you very much for having taken the time to post a review. We are pleased to hear that the reservation team lived up to your expectations (they are visiting every single property) and that you appreciated the villa as well as the support of the owner. We will share your feedback with him - Your comments motivate the entire team to remain focused on customer satisfaction.
Kind regards,
Carolin, Operations manager

Classificada 5 em 5 estrelas

Amazing company to deal with from start…

Amazing company to deal with from start to finish, very efficient and smooth processes. Would definitely use again.

19 de agosto de 2025
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Resposta da Provence Holidays

Dear Mrs Murphy, thank you very much for your kind review. We are happy that you fully enjoyed your stay and hope to welcome you back in Provence soon.
Kind regards,
Carolin, Operations Manager

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