We were a group of 7 adults and 5 children and had a perfect week at the Mas Audrey. The house is in great condition, spacious, lots of bathrooms, two brilliantly equipped kitchens as well as a fab BB... Ver mais
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Perfect villa, comfortable, very well furnished and supplied. A friendly and helpful reception from Sylvia, the owner, who helped us book an excellent restaurant for our first evening, and made furthe... Ver mais
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We had a truly wonderful week at Mas de Fontblanche. The property feels brand new and exceeded all our expectations—it was spotless, quiet, comfortable, and well-equipped. It’s an ideal base for explo... Ver mais
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We had an incredible experience with the Villa. We went through Provonce holidays. The kitchen had everything possible that you would need to cook an egg or gourmet meal. The one thing we would know i... Ver mais
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Informações sobre a empresa
- Agência imobiliária de arrendamento de casas de férias
- Acomodação de férias
- Casa de férias
- Agência de viagens
- Arrendamento para férias
Sobre Provence Holidays
Escrito pela empresa
Provence Holidays was born from a vision to share the richness and beauty of Provence, driven by Founder Simon Richards, an Englishman who relocated to the area in 2008.
Provence, with its rolling landscapes, lavender fields, charismatic villages, and vibrant markets, captivated Simon and ignited his desire to offer others a taste of this special region. Encouraged by his passion for sharing beautiful experiences, Simon transformed Provence Holidays into more than a specialist luxury holiday business.
Today, Provence Holidays is proudly recognised as local industry leaders. Whether exploring the local cuisine, visiting historic sites, or simply relaxing in a palatial villa is on the list, Provence Holidays provides the perfect setting to live fully and indulge in the region's timeless charm.
Luxury holiday rentals Unique properties for sale Experiences Discover Provence About Us Contact us
Informações de contacto
360 Quai des Entreprises, 84660, Coustellet, France, Reino Unido
- +33 (0)4 86 69 30 89
- info@provenceholidays.com
- provenceholidays.com
4,9
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609 opiniões
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The villa was excellent and exactly as…
The villa was excellent and exactly as described, and the owner was great
23 de agosto de 2025
Opinião espontânea
Resposta da Provence Holidays
Dear Dany, thank you very much for your positive feedback. We are happy to hear that you enjoyed your stay and that the villa met your expectations. We hope to welcome you back in Provence soon - reservations for 2026 are now open!
Kind regards, Carolin - Operations manager
Villa bei Hyères/Côte d’Azur mit großen Mängeln
Wir haben eine Villa bei Hyères/ Côte d’Azur im August 25 für eine Woche mit 5 Personen angemietet. Im ersten Moment war es ein Traum, hoch auf einem Berg gelegen, hatte man eine hervorragende Aussicht bis hin zum Meer. Doch am nächsten Tag haben wir einen genaueren Blick auf die Villa geworfen. Man kann sagen, dass ein unsauberes Haus übergeben wurde, die Duschen waren dreckig, der Geschirrspüler wurde lange nicht gereinigt, der Pool ungepflegt mit zerbrochenem Abfluss am Boden (Verletzungsgefahr), die automatische Bewässerungsanlage versorgte gefühlt alles mit Wasser, nur die Pflanzen nicht, die traurig aussahen ;-) - insgesamt passte die Villa nicht zum luxuriösen Anspruch von Provence Holidays. Es wurde zwar eine Reinigungskraft später zur Verfügung gestellt, aber das raubte natürlich die wenige Zeit, die man ungestört in so einem Luxusobjekt verbringen möchte. Anfragen nach Preisreduktion wurden abgelehnt, die 10% Rabatt auf zukünftige Aufenthalte lehnen wir dankend ab und können zumindest diese Unterkunft bzw. den Anbieter Provence Holidays nicht weiterempfehlen. Preis-Leistung auf Sardinien ist weitaus besser - wir sagen erstmal zu Frankreichs Süden - non, merci - obwohl ich Frankreich doch so liebe....
We rented a villa near Hyères / Côte d’Azur in August 2025 for one week with five people. At first, it was a dream – situated high on a hill with a stunning view all the way to the sea. But the next day we took a closer look at the villa.
It was handed over in an unclean state: the showers were dirty, the dishwasher hadn’t been cleaned in a long time, the pool was poorly maintained with a broken drain at the bottom (a safety hazard), and the automatic irrigation system seemed to water everything except the plants, which looked rather sad ;-) Overall, the villa did not live up to the luxury standard promised by Provence Holidays.
Although a cleaning service was eventually provided, it naturally took away from the little time one wants to enjoy such a “luxury” property undisturbed. Requests for a price reduction were rejected. We were offered a 10% discount on future stays, but we politely declined – and cannot recommend neither this accommodation nor Provence Holidays.
In terms of value for money, Sardinia is far superior. For now, we say to the South of France: non, merci – even though I really do love France...
4 de agosto de 2025
Opinião espontânea
Resposta da Provence Holidays
Dear Guests,
We are delighted to read that, on arrival, you found the villa to be “a dream – situated high on a hill with a stunning view all the way to the sea.” It is always great that the setting creates a memorable first impression.
Thank you also for sharing your detailed feedback once more regarding your one week holiday in August. We have taken your comments very seriously since our call with you during your stay. After careful review with the Concierge and the property owner, we would like to address each of the points raised:
Cleanliness on arrival: You noted that the villa was handed over in an unclean state, with showers and the dishwasher requiring attention. Following your comments, the property's housekeeper attended the next morning to carry out a full cleaning.
Pool condition: You mentioned concerns about the maintenance and a broken drain at the bottom. The Concierge confirmed that the drain cover is located two metres deep and does not pose an immediate safety issue, although it can only be repaired once the pool is emptied.
Irrigation system: You observed that the system was not watering the plants effectively. The garden is in fact synthetic lawn, with a few plants such as bougainvillea connected to automatic watering. Unfortunately, after repeated heat waves this summer, some plants did suffer.
In addition, a wasp nest was promptly dealt with during your stay.
We remained in close contact with the Concierge throughout to ensure that issues were addressed as swiftly as possible. At the check-out, no further compensation was discussed with the Property Manager on site.
We do understand your disappointment, particularly as you shared these concerns during your stay. However, because remedial measures were put in place quickly, the owner did not agree to a 20% refund. Provence Holidays therefore proposed a goodwill gesture of a 10% discount on a future booking, which remains available should you wish to return.
We regret that your experience did not fully meet expectations, and we sincerely apologise for the inconveniences caused. From the moment your remarks were brought to our attention, we ensured they were addressed promptly by the Property Manager, with whom we remained in close contact throughout your stay. In seasonal rentals, such situations can occasionally arise, but our teams are always committed to resolving them as quickly as possible.
With kind regards,
Nathalie Leon
Properties and Concierges Manager
A lovely villa in a peaceful village…
A lovely villa in a peaceful village with two fabulous restaurants. Five adults had a great holiday with plenty to see and do within an hour’s drive.
16 de agosto de 2025
Resposta da Provence Holidays
Dear Sarah,
Thank you so much for your kind words!
We're delighted to hear that you enjoyed the villa and the charm of the village – and that the local restaurants made a great impression too.
We'd be very happy to welcome you back anytime!
Regards,
Sydney, Provence Holidays
Belle maison louée cet été à…
Belle maison louée cet été à Roussillon. Bon contact avec le concierge dédiée à la maison. Peu d’échanges avec Provence Holidays.
22 de agosto de 2025
Opinião espontânea
Resposta da Provence Holidays
Cher Monsieur Eyraud,
Merci pour votre message !
Nous sommes ravis que vous ayez passé un agréable séjour dans cette belle maison à Roussillon, et que le contact avec le concierge ait été à la hauteur de vos attentes.
Même si nos échanges ont été limités, sachez que nous restons toujours en soutien en arrière-plan pour veiller au bon déroulement du séjour.
Nous espérons avoir le plaisir de vous accompagner à nouveau pour de futures vacances en Provence !
Très cordialement,
Vanessa, Provence Holidays
Perfect Family Gathering
We had a fabulous holiday with our children, their other halves and 5 grandchildren.
The house was perfect for a large gathering. Very well equipped and very comfortable.
The pool and the pool area was fabulous. Plenty of shade for the little ones.
The charming owner was available to advise us when we needed and couldn’t have been more helpful.
We hope to go back very soon.
19 de agosto de 2025
Resposta da Provence Holidays
Dear Customer,
Thank you so much for your lovely review!
We're thrilled to hear that your family gathering was such a success and that the house suited everyone so well — from the little ones to the adults.
We'd be delighted to welcome you back anytime!
Regards,
Adélaîde, Provence Holidays
What You See Is What You Get
Great information, photo's and information on website and in brochure of property very accurate to what it was in real life. Timely information and reminders on payments. All good
16 de agosto de 2025
Opinião espontânea
Resposta da Provence Holidays
Dear Maarten,
Thank you so much for your kind words!
We're glad to hear that the photos and information matched your expectations and that everything was accurate and clear.
It's great to know the reminders and communication were helpful too.
We appreciate your feedback!
Regards,
Justine, Provence Holidays
Excellent portfolio of properties to…
Excellent portfolio of properties to choose from. Fast response to any questions.
The property was exactly as advertised and we had a great time.
There were a few minor problems with the house but Valentine was on hand to deal with them quickly and was extremely helpful overall.
19 de agosto de 2025
Resposta da Provence Holidays
Dear JB,
Thank you very much for your kind feedback!
We’re delighted to hear that you enjoyed your stay and that the property met your expectations.
We truly appreciate your comments and hope to welcome you back to Provence for another wonderful stay in the near future.
Warm regards,
Anne Laure, Provence Holidays
The most wonderfully comfortable house
The most wonderfully comfortable house, beautiful gardens and pool, altogether a marvellous experience. We hope to come back again!
19 de agosto de 2025
Resposta da Provence Holidays
Dear Mrs Firth,
Thank you so much for your kind words!
We’re delighted to hear that you found the house wonderfully comfortable and enjoyed the beautiful gardens and pool. It’s always a pleasure to know that our guests had such a marvellous experience.
We would be very happy to welcome you back anytime,
Warm regards,
Aurélie, Provence Holidays
Provence Holidays
Really excellent hands on service from the booking process through to the arrival.
Helpful emails allowing us to prepare for the holiday.
Excellent on-site management sorted out the minor niggles.
26 de agosto de 2025
Resposta da Provence Holidays
Dear Mr Nourse,
Thank you so much for your review!
We’re delighted to hear that you felt well supported from the booking process all the way through to your arrival.
Your satisfaction is our priority, and we hope to welcome you back to Provence very soon for another relaxing stay.
Warm regards,
Axel, Provence Holidays
Resposta da Provence Holidays
Dear Mr Krüger,
Thank you very much for your kind feedback!
We’re glad to hear you were satisfied, and we hope to welcome you again in the future.
Best regards,
Sydney, Provence Holidays
An idyllic holiday in Saint Remy
A seamless experience including great communication from start to finish. The property met every expectation and we enjoyed our stay immensely. Gilbert, our host, was a pleasure to deal with.
12 de julho de 2025
Resposta da Provence Holidays
Dear Mr Phelan,
Thank you for your kind words!
We're so pleased to hear that your stay in Saint Rémy was everything you hoped for.
It's great to know the property met your expectations and that Gilbert made your experience even more enjoyable.
We hope to welcome you back soon for another idyllic holiday!
Kind regards,
Anaïs, Provence Holidays
Excellent and very professional team
The Provence Holiday team did a great job in taking care of our holiday stay. Booking of the holiday house went effortless and they have been very helpful in giving us access to some extras that made our holiday special. Renting e-bikes, finding a cook 'at home' and guiding us to a company providing classic cars all went flawless thanks to their guidance.
4 de agosto de 2025
Resposta da Provence Holidays
Dear Mr Dekeyser,
Thank you for your wonderful feedback!
We're thrilled to hear that you had such a positive experience with the Provence Holidays team. It's great to know that the extras like e-bikes, a private chef, and classic car rentals helped make your holiday even more special.
We truly appreciate your kind words and hope to welcome you back for another unforgettable stay!
Kind regards,
Nathalie, Provence Holidays
Perfect house exactly as described .
Perfect house exactly as described .
The manager Frank was very efficient and helpful
12 de agosto de 2025
Resposta da Provence Holidays
Dear Mrs Brooks,
Thank you so much for your kind words!
We're delighted to hear that the house met your expectations and that Frank was able to assist you efficiently.
We hope to welcome you again in the future!
Regards,
Clémence, Provence Holidays
Excellent service
The whole process was very smooth and professional at every step. The property was stunning and we were very well looked after by Jane who was an excellent host. I would have no hesitation in highly recommending the property and the company.
19 de agosto de 2025
Resposta da Provence Holidays
Dear Clare,
Thank you so much for your kind words!
We're delighted to hear that everything went smoothly and that you enjoyed both the property and the service. It's wonderful to know that Jane made such a positive impression — we'll be sure to pass along your compliments.
We truly appreciate your recommendation and would love to welcome you back anytime!
Warm regards,
Steffie, Provence Holidays
An excellent property for our family
An excellent property for our family. Good description on your website and useful information provided
Only issue we really had was the check out time of 0900 was too early - should be 10.00 and checking out time of 17.00 would have been much better if earlier at 1600.
19 de agosto de 2025
Resposta da Provence Holidays
Dear Mr Abbott,
Thank you for your kind review!
We're glad the property suited your family and that our website was helpful.
We appreciate also your feedback on the check-in/out times and will check with the owner and concierge team to insure improvement.
We hope to welcome you again soon!
Best regards,
Anaïs, Provence Holidays
Very good selection of villas and good…
Very good selection of villas and good service
2 de agosto de 2025
Opinião espontânea
Resposta da Provence Holidays
Dear Mr de Ville de Goyet,
Thank you for your feedback!
We're glad you enjoyed our selection of villas and the service provided.
We hope to assist you again with your next stay in Provence!
Best regards,
Nathalie, Provence Holidays
Menerbes
The location and the property are what made our holiday so special! The house was a delight and was extremely well equipped! We could not have asked for any more!
9 de agosto de 2025
Resposta da Provence Holidays
Dear Mrs Romain,
Thank you so much for your lovely review!
We're thrilled to hear that the location and the house made your holiday so special. It’s great to know you found the property so well equipped and enjoyable — that’s exactly what we hope for!
We’d be delighted to welcome you back anytime.
Warm regards,
Vanessa, Provence Holidays
A wonderful experience!
We had such a great experience with Provence Holidays. All of the communication was helpful, and made our planning very easy. Our concierge was very nice and helped us easily check in and out of the home, and was available for a few questions. We will definitely book again!
22 de julho de 2025
Resposta da Provence Holidays
Dear Mrs Evans,
Thank you so much for your kind feedback!
We’re delighted to hear that you had such a great experience with Provence Holidays. It’s wonderful to know that the communication and concierge service made your stay smooth and enjoyable.
We truly appreciate your trust and look forward to helping you plan your next trip.
Warm regards,
Aurélie, Provence Holidays
What an amazing place
What an amazing place! I highly recommend this Bastide to any group. We had a group of friends celebrating a birthday, but this would be perfect for families or even a small wedding. The setting is magical.
19 de agosto de 2025
Resposta da Provence Holidays
Dear Mrs Rathbun,
Thank you so much for your kind words!
We’re thrilled to hear that you enjoyed your stay at the Bastide and that it was the perfect setting for your special celebration. It really means a lot to us that you would recommend it so highly.
We hope to have the pleasure of welcoming you back for another magical stay.
Warm regards,
Axel, Provence Holidays
House was wonderful!
House was wonderful, such a historic but very comfortable home for two weeks. Gorgeous pool and really close to all the bars and restaurants.
2 de agosto de 2025
Opinião espontânea
Resposta da Provence Holidays
Dear Mrs Pound,
Thank you for your lovely feedback!
We're so glad you enjoyed your two-week stay and that the house offered both comfort and charm.
It's great to hear you made the most of the pool and the nearby bars and restaurants.
We hope to welcome you back again in the future!
Warm regards,
Carolin, Provence Holidays
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