Puresport Opiniões 2469

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What I really like about them is that I, first of all, really really like the product, particularly the Unwind product, which is really useful for me. I have quite real struggles with anxiety and it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue with one of the products. Jessica from the support team had the problem resolved even though it was out of normal business hours. Great products and an even better customer service.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Taste = brilliant Benefits = noticeable Price = Competitive I am very happy with my subscription and the ease of use of the website. Pam from customer service has been super helpful too! I'd... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a variety pack last month to see how they are, absolutely brilliant! One of the best electrolytes I've tried recently, nice flavours and tasty. I recently contacted puresport about an order,... Ver mais

A empresa respondeu


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Superb customer service

Some of the best customer service that I have ever experienced. 5/5. Highly responsive and very helpful! This was my first order, and I'm really impressed. I actually messaged three friends to tell them how impressed I was! Other companies should take note! Thank you Pam!

6 de maio de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Jess,

Thanks so much for the amazing feedback!

We’re really glad to hear your first experience with us was such a positive one, and that Pam was able to support you so well. It honestly means a lot that you even shared it with your friends. That’s exactly the kind of experience we aim to deliver.

We’ll make sure Pam sees this as well!

And yes, we’re always striving to raise the bar 💪

For the Long Run,
Team Puresport

Classificada 1 em 5 estrelas

Ordered over 1 week ago and had zero…

Ordered over 1 week ago and had zero update on the status of my order despite contacting the puresport team via email and contact form. Customer service is terrible.

6 de maio de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Joe,

Thank you for your feedback, and we are truly sorry to hear about your experience.

We understand how disappointing it must have been to wait so long for an update on your order, especially after reaching out to our team multiple times without receiving the support you expected. This is certainly not the experience we want any customer to have.

We sincerely apologize for the frustration and inconvenience caused, and we appreciate you bringing this to our attention. Your feedback is incredibly valuable and will help us improve our service moving forward.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Prompt response to my missing item and…

Prompt response to my missing item and re-order confirmed.

5 de maio de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Harry,

Thank you so much for your feedback!

We always aim to sort things as smoothly and efficiently as possible, so it’s great to hear this was your experience.

We really appreciate you taking the time to share it.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great customer service and product

Great customer service and product

1 de maio de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Alex,

Thanks so much! Really appreciate you taking the time to leave this, and the continued support as always 💙

Great to hear you’re happy with both the product and the service. That means a lot to the team.

We’ll keep doing our best to make sure it stays that way.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Replacement Water Bottle

One of my water bottles developed a cap that would leak. I emailed support and after producing some videos for evidence, Jessica ordered me a brand new bottle straight away. Great customer service :)

27 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Arran,

Thanks so much for your kind words! Really glad we could get that sorted for you quickly.

We’re sorry about the issue with the original bottle, but happy to hear the replacement is now on the way and that the process was smooth for you.

Appreciate you taking the time to share this 💙

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great customer service

Great customer service, speedy delivery!

30 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Louise,

Thank you for your kind review.

We are really pleased to hear that you had a great experience with our customer service and that your delivery arrived quickly. That is exactly what we aim for.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great Customer Service

Had some issues with damage during delivery. Contacted customer support and they handled it extremely well. Landed a customer for the long run! ;)

30 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Vinukh,

Thank you for taking the time to share your experience.

We are sorry to hear about the issue with damage during delivery, but we are really pleased that our team was able to resolve it for you and turn things around positively. That is always our goal.

It means a lot to have you with us for the long run, and we truly appreciate your support.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great customer service

Used puresport for over a year. Great service and rectified a recent order issue very quickly and efficiently going out of there way to replace the full order. Great customer service from Pam who couldn't have been more helpful.

30 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Wilko,

Thank you for your continued support and for taking the time to share your experience.

We are really pleased to hear that the recent issue with your order was resolved quickly and efficiently, and that the team could put things right for you. It is especially great to know that Pam provided such helpful support, she will really appreciate your kind words.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Customer service

I bought a variety pack last month to see how they are, absolutely brilliant! One of the best electrolytes I've tried recently, nice flavours and tasty. I recently contacted puresport about an order, I was not expecting such a rapid, human response. Big shout-out to Eliza from the puresport team for the help and contacting so soon. Customer service was absolutely spot on. For the long run!

30 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi John,

Thank you for such a fantastic review.

We are really pleased to hear that you enjoyed the variety pack and that the electrolytes stood out to you in both flavour and performance. It is also great to know that your experience with our customer service exceeded expectations.

Eliza will be especially happy to hear your kind words, and we are glad she could assist you so quickly.

We truly appreciate your support and are glad to have you with us for the long run.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

The Gels worked well

The Gels worked well , tasted good and had no uncomfortable effects in the stomach . Will continue to use the Puresport products .

29 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Paul,

Thank you for your great feedback.

We are really pleased to hear that the gels worked well for you, tasted good, and felt comfortable on your stomach. That is exactly what we aim for with our products.

It is great to know you will continue using Puresport, and we truly appreciate your support.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Very speedy customer service and…

Very speedy customer service and resolved the issue immediately.

29 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi AG,

Thank you for your kind feedback.

We are really pleased to hear that your issue was resolved quickly and that you had a positive experience with our customer service. Providing fast and effective support is always our priority.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Top quality product and actually does…

Top quality product and actually does exactly what it’s supposed to do. Very easy to digest and no lasting aftertaste.

28 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Mike,

Thank you for your great review.

We are really pleased to hear that you are enjoying the product and that it delivers exactly as expected. It is also great to know that it is easy to digest with no aftertaste, as that is something we put a lot of focus on.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Easy Order process and super helpful…

Easy Order process and super helpful customer service!

28 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Matthias,

Thank you for your kind review.

We are really pleased to hear that you found the ordering process easy and our customer service helpful. That is exactly the experience we aim to provide.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service by Pam-quick response and issue resolved very quickly-thank you!

26 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Cerys,

Thank you for your kind feedback.

We are really pleased to hear that Pam was able to assist you quickly and resolve your issue without delay. She will be very happy to know her support made a positive difference.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Customer Service and Supplements

I ordered some ultra ashwaganda and some ultra magnesium, had a small issue due to the delivery company, but the team at Puresport made it impossibly easy for my order to get back on track and arriving even sooner than expected, I hear only good things about their products and I am excited to find out more about the whole echo system they have built. As they said, we are here for the long run, I am too. Amazing company, would definitely recommend!

25 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Alex,

Thank you for taking the time to share such a detailed review.

We are really pleased to hear that, despite the initial delivery issue, the team was able to get everything back on track quickly and make the experience a positive one. It is great to know you are excited to explore more of what we offer and be part of the wider ecosystem.

We truly appreciate your recommendation and your support. Being here for the long run means a lot to us, and we are glad to have you with us on that journey.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

The best !

Puresport use the highest quality of products which you can definitely tell as I’ve never had a problem with any of their products. They also put users first and have excellent customer service. The magnesium tablets are excellent, I’ve seen a huge improvement in my sleep since using them for only one month.

25 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Jack,

Thank you for taking the time to share such thoughtful feedback.

We are delighted to hear that you have had a consistently positive experience with our products and customer service. It is especially great to know that the magnesium tablets have made a noticeable difference to your sleep in such a short time.

Putting our customers first is always a priority, so your comments really mean a lot to the team.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great company! Would highly recommend

Great company. Products are excellent and customer service is first class.

23 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Barry,

Thank you for your kind review.

We are really pleased to hear that you think so highly of both our products and customer service. Providing a first class experience is always our goal.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Jessica in particular was very good at…

Jessica in particular was very good at getting back to me so quickly and resolving my issue with my order

Great service !

23 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Dave,

Thank you for your kind feedback.

We are really pleased to hear that Jessica was able to assist you quickly and resolve your order issue. She will be very happy to know her support made a positive difference.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Slight mix up with my order (wrong colour socks sent) and replacement immediately sent. No hassle.

23 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Georgia,

Thank you for your kind review.

We are sorry again for the mix up with your order, but we are really pleased to hear that the issue was resolved quickly and without any hassle. Providing a smooth and efficient experience is always our aim.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Puresport has consistently provided...

Puresport has consistently provided superb products and services in the near 2 years I have been a subscriber in the US. The brand, science, and commitment to health in sport are genuine and deserving. Above all, the customer support is like speaking with a friend, accommodating and always ready to offer help. Only love for the brand and its people.

21 de abril de 2026
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Daniel,

Thank you so much for taking the time to share this. It truly means a lot to the whole team.

We’re really grateful for your support over the past 2 years, especially all the way from the US. Hearing that you value both the products and the customer experience in this way is exactly what we strive for every day.

We’ll keep working hard to deliver on the science, quality, and care you’ve come to expect from us, and it’s always a pleasure to have you as part of the Puresport community.

Thanks again for your kind words and continued support.

For the Long Run,
Team Puresport

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais