I have been looking for a company that would show me an immediate preview of my pet's photo mash-up in a princess costume. There is no other company who will show you an immediate preview of what the... Ver mais
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Leia as opiniões dos outros
Delivered quickly, looks just like our gorgeous boy. Will be the perfect present for our daughter to go with one previously purchased. I loved the first one I bought a few years ago but this one b... Ver mais
First class! Super simple to upload your photos, pick your character and leave it to the experts at Purr &Mutt. I’m super happy with my 9 year old chocolate lab Cookies pet portrait. He’s immortalise... Ver mais
We are quite disappointed with this picture. We purchased a pet portrait years ago that we were absolutely thrilled with. Before printing it, your company sent us a proof to review- it was excell... Ver mais
Informações sobre a empresa
Escrito pela empresa
Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.
Informações de contacto
Wakefield, Reino Unido
- orders@purrandmutt.com
- purrandmutt.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First time homebuyer
I had a picture done for my first time home buyers and I couldn't be happier with it. My clients loved it and I will be ordering again.
SAFELY RECEIVED IN NEW ZEALAND!…
Purr and Mutt did such a beautiful portrait of our two dogs as The Royal Couple for my husband’s birthday that I put in an order INSTANTLY for another portrait for my hard-to-buy for best friend’s two dogs in the same pose.
Purr and Mutt are friendly, helpful and easy to deal with.
I am in New Zealand and my portrait arrived beautifully bubble wrapped in a ‘fragile’ box completely undamaged!!! I would highly recommend Purr and Mutt to anyone who wants a perfect lasting portrait of their furry best friends! Cherry Daly in NZ
Colonel & The General Photo
Had a fab photo made of my friend’s 2 labradors for her 60th birthday. Process was very smooth and quick. Friend is absolutely blown away with the pic of her fur babies! Very good quality and can’t recommend highly enough ❤️
The picture was exactly what I expected
The picture was exactly what I expected and arrived quickly. I'm very pleased
I am so happy with my Brummie Thug!
I am so happy with my Brummie Thug! The whole process was speedy, clear and easy with great communication. Highly recommended.
A forever piece
Your work is something we will keep forever! Love the care and attention to detail! This is the second painting we have ordered from you. I have also recommended it to my brother for his children.
Mixed experience
Mixed experience. The portrait is good but the frame (supposedly 'premium') looks cheap and tacky. I've been chasing up for how to access the digital copy I purchased for over a week with no response.
Most annoyingly, Purr and Mutt's prices are all over the place - when I placed my order it was £66.99 and when I went back to the same item less than a couple of weeks later, it was listed at less than half the price - not on sale, they said they were carrying out 'testing'. I felt a bit ripped off and after pushing back a couple of times, eventually managed to get £13 refunded but still feel I've massively overpaid.
The first draft was lazy with no attempt to blend the pet's head with the clothes. Second draft after giving feedback was good but would have been nice if they'd put the effort in without asking. Consistent with some other reviews I've read so maybe it depends which artist you get.

Resposta da Purr & Mutt
Excellent painting, good value too
Really easy to submit photos on the website, quick response, option to make corrections and excellent result. Really happy with my painting. Good value too.
Wir haben schon das zweite Bild machen…
Wir haben schon das zweite Bild machen lassen und sind begeistert!Ein großes Lob auch, dass man über jeden Schritt informiert wird.Jederzeit wieder würden wir Bilder machen lassen.Danke
Ask questions if your not sure!
Ordered one of these for my GF.. She adores her dog and always calls him her little prince. I saw they had a spoiled prince design so I knew it would be perfect. When I submitted my order, I made sure to put "Prince Leopold" in the print name option. When I got my first proof I was pretty happy with it but noticed the name wasn't included on the proof. Something told me to ask if it would be on the final print but I assumed because it was just a proof, I was just approving the artwork and the name would be added during printing.. needless to say when I opened the box... No "Prince Leopold" 😩 Maybe this was on me for not asking but if there was any issue with adding more then one word for a name, they could have at least let me know.. I paid over $160 for this print with frame. I was thinking of ordering a print of my cat but I wasn't too happy with this experience so I think I'll pass..
I never received digital copy but paid…
I never received digital copy but paid for it.
The picture of Barbara had her name on it and it shouldn't have at all. Please contact me to update the order!!!

Resposta da Purr & Mutt
I have not received the product yet
I have not received the product yet, so I don't really know.
Customer service poor.
Customer service poor.
I ordered a portrait for my dog, the preview came back and it didn't look the best so I asked for them to make a change, they did the change and it arrived in the post on Friday 27th June, the package it arrived in was battered and bent, I emailed straight away to their customer service with pictures of how my portrait arrived, nearly a week has gone by and I haven't heard a word from them, really poor customer service. I wouldn't use again.....surprisingly I ordered one off Temu for £5 and its a much better picture!

Resposta da Purr & Mutt
It took a fair while to get the first…
It took a fair while to get the first proof, I was then sent the proof with dog saliva round the mouth which I had to ask twice to be removed, it's expensive for what it is I think, and it took a while to wait for the proofs to keep coming back once a change had been made. This was a birthday gift. Although it did look good when I'd got it in a frame. I wouldn't order from here again.

Resposta da Purr & Mutt
Really loved my portrait of Penny and…
Really loved my portrait of Penny and Polly - beautifully done and great service - would recommend
I was over the moon with my picture…
I was over the moon with my picture blanket
Good job
Thankyou very much purr&mutt.
I love the picture
I love the picture. You guys did a great job!
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