Pymm & Co Estate Agents Opiniões 582

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We viewed three properties with May as we are relocating to the area. She was very pleasant and helpful and answered all our questions. Thanks also to Dylan for his help, advice and setting up the vie... Ver mais

Classificada 5 em 5 estrelas

Leon Ramsden was such a help for me in the purchasing of my property. He always kept me informed of any progress or (and this is equally as important) the lack of it! Leon seems to understand that th... Ver mais

Classificada 5 em 5 estrelas

I had a great experience working with Pymm & Co on the sale of my house in the UK. The team was professional, responsive, and guided me through every step of the process with clarity and confidence. T... Ver mais

Classificada 5 em 5 estrelas

Leon at Pymm & Co could not have been more helpful. From my initial view of the property right through to completion he kept me informed of progress and any queries I had he was very prompt to reply (... Ver mais

Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

In 2006, the first branch of Pymm & Co was opened by local estate agent and current Managing Director, Steve Pymm. Steve had been working as an estate agent in Norfolk since 1996, holding key positions and heading a chain of offices and a franchise. Situated in the centre of Norwich opposite the local landmark John Lewis store, the opening of the Ber Street branch was the realisation of Steve’s vision to use his expertise and local knowledge to form a committed and professional estate agent with a focus on providing a high level of dedicated service to their customers. In 2007, Pymm & Co’s sister company, Broadland Consultants was formed with fellow director, Simon Gilvey, to provide financial services with the same values. In 2008, Pymm & Co further expanded their range of services by establishing a Lettings division, headed by director Stuart Monument. The service you deserve should start with an accurate valuation and be developed with honest initial and ongoing feedback. As a committed and professional estate agent, we will sell your property more quickly, efficiently, and for the right value. Pymm & Co delivers an experienced, qualified professional service, committed to guiding you through the whole process. Never feel awkward about asking questions. Below are three questions most commonly asked of an estate agent. Remember, we back our promise of performance with the terms of our high-value, low-risk contract.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

582 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

What a fantastic company big thanks to…

What a fantastic company big thanks to Leon who really helped with our sale, whilst there were bumps along the way, Leon helped to chivy things along, I couldn’t be happier, well done
Pymm and co and thank you!

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Melanie was great throughout the…

Melanie was great throughout the process of our tenancy application. She communicated well, was friendly and made the process simple and as stress free as possible which helped with our move. Highly recommended agent!!

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Kat Y always goes above and beyond

Kat Y always goes above and beyond. She is always prompt to reply to my emails which is reassuring when I am overseas. She emailed to let me know that the new dishwasher had been installed in my rental property… and she’d even registered the warranty. Above and beyond. Thank you

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

House Sale

Leon and his team have communicated really well between us, the purchaser and legal parties which has made the sale of the property go smoothly and reduced levels of stress associated with the process. We have used them for both property purchase and property sale and would definitely use them again and recommend them to others.

11 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience buying a property…

Excellent experience buying a property sold by Pymm & Co, Leon Ramsden was brilliant and kept me super up to date on where the sale was and was instrumental in progressing it so we were able to complete very promptly! Top notch communication and customer service, which you don’t always find when dealing with estate agents. It was very much appreciated. I will be using Pymm & Co to sell my own property too. Thank you 😄

18 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have had my time wasted by Becca Ogle…

I have had my time wasted by Becca Ogle who appears no to know what she is talking about regarding Business insurance cover. I was told by her my insurance was 'Perfect" then apparently not.... Even though we work with Norfolk county council and Essex university with it....

24 de dezembro de 2025
Opinião espontânea
logótipo da Pymm & Co Estate Agents

Resposta da Pymm & Co Estate Agents

Hello Philip,

Our duty of care is to both our landlords and tenants, and part of that responsibility is ensuring that any contractor we instruct is adequately insured.

While we do not claim to be insurance experts, if we are not satisfied with the liability insurance presented to us, we will not instruct that contractor to carry out work on our behalf. This approach is taken to protect all parties involved.

We find it unprofessional that a review has been left with the intention of discouraging potential customers from using our services. If anything, this situation highlights the care and due diligence we take in safeguarding our landlords and tenants.

Classificada 5 em 5 estrelas

Excellent

Excellent communication throughout the whole process, Leon and Simon were both very informative and helpful.

13 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Review well deserved

Trust me when I say I am very blunt when I give reviews weather positive or negative.
Pymm and Co. actually deserves the 5 stars. They are friendly, competent and professionals.
I appreciate everyone one of you always on my concerns whenever I bring it up. The efforts you put in is appreciated. Rebecca, Megan and other persons I am unable to mention their names off my small brain 😁. Thank you and compliments of the season.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Kat!

Thank you Kat!
The staff at pymm & co are fantastic! Especially kat, she did our house inspection today, she is super friendly & listened clearly to everything I said taking note of any issues. We chatted like friends for ages. Put me at ease in what could have been just a formal experience.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They did not answer my questions and…

They did not answer my questions and simply replied saying to call them and did not sign the email with their name.
I did an email enquiry because I wanted a written response. If I wanted to talk on the phone I would have called.

13 de dezembro de 2025
Opinião espontânea
logótipo da Pymm & Co Estate Agents

Resposta da Pymm & Co Estate Agents

I believe the office manager has been in contact with you regarding your concerns. It is standard procedure to call every enquiry so we can qualify any lead and explain the property should you have any questions. All the best Pymm & Co

Classificada 3 em 5 estrelas

Telephone manner

I disliked being called “darling” on the phone, by Tia. It was my first ever call to this office and I have never spoken to this lady before so I was rather taken aback to be addressed in this way.
I didn’t like it and hopefully this lady will take my feedback onboard and not speak to total strangers in this familiar fashion in future.

12 de dezembro de 2025
Opinião espontânea
logótipo da Pymm & Co Estate Agents

Resposta da Pymm & Co Estate Agents

Good morning Amanda, Im sorry that you feel this way. This has been fed back to the member of the team. All the best Pymm & Co

Classificada 5 em 5 estrelas

I have had an extremely positive…

I have had an extremely positive experience so far with Tia being very professional and responsive which is importantly when having that extra stress of letting your place.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Pymm and Co

Pymm and Co - and especially Leon - have been absolutely brilliant both with selling our previous house and buying our new one. Leon was professional, responsive and supportive, making the whole thing as stress-free as it could be. Highly recommend!

26 de novembro de 2025
Opinião espontânea

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