We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling. They t... Ver mais
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We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling. They t... Ver mais
A empresa respondeu
I honestly couldn’t be happier with my experience with Quality Diamonds. From ordering through to receiving my ring, the whole process was excellent. I ordered a 2ct lab-grown diamond solitai... Ver mais
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Experienced staff with a full knowledge of their products. Very easy to speak to and organised what I needed at a very good price. Posted out on time and with updates. Very happy with my order and... Ver mais
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I bought 3 stones from Paul at Quality Diamonds in June and I need 3 more. After contacting Paul again he once more supplied me with 3 excellent stones. I am extremely pleased with the service provide... Ver mais
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Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.
Suite G04, The Record Hall, 16-16a Baldwin Gardens, Hatton Garden, EC1N 7RJ, London, Reino Unido
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Amazing service from all staff. Paul helped with the engagement ring, reassuring me along the whole process. Daniel with the wedding rings, once again the service was outstanding. Filled with knowledge and recommendations. Wasn’t pushy at all, very understanding and a pleasure to deal with! Would highly recommend!! We are due to be wed next year and are very happy with our choices. Quality diamonds from start to finish, what a pleasure! Thank you.

Resposta da Quality Diamonds
Very happy with the experience, and happy to recommend. Paul helped me source a diamond not on the website, and was patient with my various requests to refine the search. No pressure at all, and as I was comparing dealers I noticed that QD was actually a little less money for identical diamonds (same cert number) on competitor sites. Item also arrived quicker than a UK competitor promised and I'm very pleased with the gem. Genuinely recommend as QD will help you source gems that are not on the already extensive database.

Resposta da Quality Diamonds
I had a great experience with Quality Diamonds. Paul was very helpful and I will be back for my weddings bands (as long as she says yes!)

Resposta da Quality Diamonds
My partner and I recently bought an engagement ring and wedding bands through Paul and Daniel and are overjoyed with our purchase!
Throughout the entire experience, the team were extremely knowledgeable, patient and helpful. We did not feel that we were being pushed to make a purchase and their transparency only improved the experience so that we understood exactly what we were getting.
In summary, we highly recommend Quality Diamonds and would love to come back in the future.

Resposta da Quality Diamonds
I purchased an engagement ring which looks Fantastic. My new fiancée absolutely loves her new ring. The diamond is top clarity, colour, cut etc, was bigger than I was planning and came in under budget. My fiancée has a friend who works in a jewellers so took the ring in to check the legitimacy and it passed with flying colours.
Their Hatton Garden shop is more of an office than a showroom, and is a little hard to find, but it is worth it. I would recommend booking an appointment before you go. The staff were super helpful, I mostly worked with Paul. He guided me through the diamonds and ring choices and didn't pressure me to buy, he even said "feel free to have a think for a week or two and come back in if you are happy".

Resposta da Quality Diamonds
Paul came across as a very experienced guy in the Diamond world. He was very helpful and patient with my endless questions. His suggestions and advice for someone who has limited knowledge in this field, proved invaluable to me and put me at ease that i was choosing the right product. His company is competitively priced which in turn led to an easy purchasing experience.

Resposta da Quality Diamonds
I had the best experience with quality diamond. I had an initial idea from a rough design and the team managed to capture my vision and bring it to life. My design was one of a kind and they captured it perfectly. The communication with the team was great and clear. Over all I am beyond satisfied with the service.

Resposta da Quality Diamonds
Excellent support team that answers all your questions promptly and provides expert advice.

Resposta da Quality Diamonds
I completed the entire process online - but Daniel was absolutely fantastic. He answered every question, guided me through the process, and gave recommendations were needed. At no point did I feel like I was being pressured into buying anything, which was particularly nice given the product.
Whilst Daniel was away, Amber was also very helpful and answered emails extremely quickly.
The ring was exactly as described and the entire experience was excellent - 10/10 to QualityDiamonds and to Daniel!

Resposta da Quality Diamonds
I got my dream engagement ring from Quality Diamonds and it is absolutely perfect. We returned to choose our wedding bands and once again received excellent service. Daniel gave us plenty of time to decide, offered thoughtful advice, and made the whole process enjoyable. I couldn’t recommend them more.

Resposta da Quality Diamonds
Everything was made so easy from start to finish, Paul and team made this a very enjoyable experience and kept in contact regularly throughout the manufacturing process

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Resposta da Quality Diamonds
Great all round experience. I highly recommend Paul and Daniel. Top quality!

Resposta da Quality Diamonds
Paul in the Hatton Garden office was an expert who was patient and took his time with me to help me find the right diamond for my engagement ring. Will definitely be using their services again. Thank you Paul for your help.

Resposta da Quality Diamonds
The service was very personal. It was easy to arrange an appointment and Paul was very knowledgeable and informative and helped us make excellent decisions on jewellery design . Delivery was also quick and efficient. Will certainly highly recommend quality diamonds and will continue to use them for any other personal purchases .
Joanne

Resposta da Quality Diamonds
The customer service was the most pleasant experience I have had when dealing with a company over the internet (and WhatsApp).
Quality Diamonds were very quick to respond to every email and message.
I cannot recommend them enough.
I bought wedding bands for my fiancé and I and it could not have been a more pleasant experience.
Thank you!

Resposta da Quality Diamonds
Great customer service, fabulous stones and earrings, very happy wife ! Love the fact that its easy to speak to a human, Lauren was great….

Resposta da Quality Diamonds
I've had a great experience ordering loose diamonds from this company online.
Email communication from Paul has been prompt and professional throughout.
The diamonds were stunning, exactly as shown online and sent alongside full GIA documentation.
Diamonds were securely and discretely packaged and delivery was rapid.
Looking forward to dealing with Quality Diamonds again in future!

Resposta da Quality Diamonds
Great from start to finish, Paul was excellent in assisting me on which diamond to purchase. Then I was kept fully updated on when it would arrive in the post.

Resposta da Quality Diamonds
Daniel was really good, helped organise a customised engagement ring order very quickly and provided a lot of knowledge on selecting the gems. The communication was good throughout and they were able to get the ring completed and to me just in time for the engagement!

Resposta da Quality Diamonds
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