Quality Diamonds Opiniões 

2386
•
TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling. They t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I honestly couldn’t be happier with my experience with Quality Diamonds. From ordering through to receiving my ring, the whole process was excellent. I ordered a 2ct lab-grown diamond solitai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Experienced staff with a full knowledge of their products. Very easy to speak to and organised what I needed at a very good price. Posted out on time and with updates. Very happy with my order and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought 3 stones from Paul at Quality Diamonds in June and I need 3 more. After contacting Paul again he once more supplied me with 3 excellent stones. I am extremely pleased with the service provide... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Negociante de diamantes
  2. Designer de jóias
  3. Joalheiro
  4. Ourivesaria
  5. Serviços para casamento

Escrito pela empresa

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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5,0

Todas as opiniões

(2386)

64 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

It was a pleasure dealing with Daniel…

It was a pleasure dealing with Daniel whilst trying to find the perfect engagement ring.
Daniel has an extensive knowledge in diamonds and nothing was too much trouble.
Excellent service, excellent outcome.

Thank you.
James

9 de junho de 2025
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Resposta da Quality Diamonds

Thank you so much, James! We're thrilled to hear you had such a positive experience with Daniel, he’ll be delighted to know his expertise and support made a difference. Congratulations on finding the perfect ring, and thank you again for your kind words!

Classificada 5 em 5 estrelas

Exceptional Service and Sparkling Quality – A Truly Personal Diamond Experience

From start to finish, my experience with Quality Diamonds has been nothing short of outstanding. I was searching for the perfect eternity ring to celebrate my wife’s 50th birthday and our 20+ years of marriage, a deeply meaningful gift. The team, and especially Daniel, went above and beyond to help me make the right choice.

Daniel was patient, incredibly knowledgeable, and genuinely cared about helping me find something not just beautiful, but right for our story. He walked me through numerous options, always balancing quality, budget, and practicality. His advice was never pushy, just honest and considered (and th ring is stunning and was very well received).

What truly sets Quality Diamonds apart is their personal touch. I never felt like just a customer, I felt understood and listened to with great communication throughout.

I would not hesitate to recommend them to anyone looking for fine jewellery and exceptional service.

Thank you again for helping me make this milestone unforgettable.

25 de junho de 2025
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Resposta da Quality Diamonds

Thank you so much for your heartfelt review. We’re truly honoured to have played a part in such a special milestone, and it’s wonderful to hear that the ring was so well received. We're delighted you felt supported and listened to throughout, and we genuinely appreciate your recommendation. Thank you again for choosing us to help celebrate such a memorable occasion!

Classificada 5 em 5 estrelas

Overjoyed

What can I say, absolutely outstanding professional business, they were with me every step of the way, they couldn't have been more helpful even when I made a mistake, the end result was a stunning 3 diamond ring and and 1 overjoyed girlfriend. BIG.shout out to paul and amber..thanks guys

21 de junho de 2025
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Resposta da Quality Diamonds

Thank you so much for the amazing review! We're delighted to hear you had such a great experience, and it's wonderful to know the final result was a stunning ring and one very happy girlfriend! Congratulations and thank you again!

Classificada 5 em 5 estrelas

10/10

10/10. Paul, Amber and Daniel were fast, responsive and informative and the ring came out exactly how I wanted and within a tight deadline. Would 100% recommend and will be back for the wedding bands. Thanks Guys, great job 👍🏻

12 de junho de 2025
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Resposta da Quality Diamonds

Thank you so much for your fantastic review, Owen! We're thrilled to hear that you had such a positive experience with the QD team. It's wonderful to know the ring met your expectations and arrived on time. We look forward to helping you with your wedding bands as well!

Classificada 5 em 5 estrelas

Amazing experience and service

Paul and Amber at Quality Diamonds helped me to design an engagement ring for my fiancé. Paul was amazing at giving all the facts and information to choose the best diamond, and was always available to contact for further questions. Amber helped with the design process and kept me in the loop about decisions and ensured I was happy with the CAD imaging before the ring was made. They managed to turn the ring around very quickly as we had a pretty tight timeline. I would definitely recommend Quality Diamonds for designing your engagement ring. We will definitely be going back to get our wedding bands from them!

10 de maio de 2025
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Resposta da Quality Diamonds

Thank you so much for your wonderful review! We're thrilled to hear that Paul and Amber were able to guide you through the process so smoothly and help bring your perfect engagement ring to life - especially on a tight timeline. It’s fantastic to know you felt supported and well-informed every step of the way. We can’t wait to welcome you back for your wedding bands!

Classificada 5 em 5 estrelas

Had time to talk

Just dealt with Daniel. Knowledgeable & courteous gent, enjoyed our conversation, I found his advice fair & balanced.
Based on my experience, I would recommend Daniel & by extension QualityDiamonds.co.uk.

16 de junho de 2025
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Resposta da Quality Diamonds

Thank you for your kind words! We're so glad to hear you had a positive experience with Daniel. It's great to know his advice made a difference and we truly value your recommendation!

Classificada 5 em 5 estrelas

Excellent service, dedicated staff

Excellent service. Made last minute adjustments and delivered perfectly on a very tight timeline. Added hidden halo and set shoulders to match stone. Ring is truly unique. Professional, efficient and very helpful staff. I will definitely use again.

7 de maio de 2025
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Resposta da Quality Diamonds

Thank you for your wonderful feedback! We're so glad we could accommodate your timeline and bring your vision to life. It’s great to hear you’re happy with the final result, and we truly appreciate your kind words about our team. We look forward to helping you again in the future!

Classificada 5 em 5 estrelas

Always a pleasure to deal with this…

Always a pleasure to deal with this company. Have purchased many items of jewellery and have never been disappointed. They always strive to get you exactly what you want.

2 de maio de 2025
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Resposta da Quality Diamonds

Thank you for your continued support and kind words! It’s always a pleasure to assist you, and we’re so glad to hear you’ve been happy with each piece. We truly appreciate your loyalty and look forward to helping you find your next special item!

Classificada 5 em 5 estrelas

Beautiful bespoke engagement ring

I bought an engagement ring from Daniel at Quality Diamonds in May 2024 and had the best experience.

After seeing 8 other Hatton Gardens retailers, I was astonished with the care and time Daniel took to walk me through the ring making process. There was no up selling and I felt he genuinely wanted to help craft the perfect ring for my budget.

I couldn't rate Quality Diamonds more highly!

23 de maio de 2024
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Resposta da Quality Diamonds

Thank you so much for your kind words! We're thrilled to hear that your experience with Daniel stood out after visiting so many other retailers. It means a lot to know you felt genuinely supported and never pressured. We're proud to have helped create such a special piece, and we truly appreciate your recommendation!

Classificada 5 em 5 estrelas

Excellent service

Excellent service, Paul was so helpful and helped us get the ideal ring and chose the perfect diamond in such a short time. Will definitely purchase more jewellery from this brand. Best customer service in the UK!

16 de maio de 2025
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Resposta da Quality Diamonds

Thank you for your fantastic review! We're so pleased Paul could help you find the perfect ring and diamond so quickly. Your kind words about our service truly mean a lot, we can't wait to welcome you back for more special pieces in the future!

Classificada 5 em 5 estrelas

Excellent experience at Quality…

Excellent experience at Quality Diamonds. Daniel walked us through the whole process with top notch service and reliability.

26 de abril de 2025
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Resposta da Quality Diamonds

Thank you for your review!

Classificada 5 em 5 estrelas

Thank you Paul

I’m into my diamonds and know that it’s more than the 4 C’s..

Love the fact that they show the GIA certificates with all the information required.

Great service and 2 beautiful diamonds delivered on time to enable us to have our daughters earrings made up in for her wedding 👍

Highly recommend! 👌🏼

Will definitely buy from Quality Diamonds again and a big thank you to Paul Sitton.

9 de maio de 2025
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Resposta da Quality Diamonds

Thank you so much for your wonderful review! We’re delighted to hear that you appreciated the transparency and detail in our diamond listings - it’s great to know it made a difference for you. We're honoured to have played a small part in such a special occasion, we look forward to helping you again in the future!

Classificada 5 em 5 estrelas

More than 5 Stars!!!

If I could give more than 5 stars I would!! Just the perfect experience start to finish. Guided through amazingly by Daniel Ferragamo as we are complete novices. I honestly left feeling I had the worlds best knowledge of diamonds (second only to Daniel!)

No pressure, no upsell just genuine honest advice. Ring arrive no problem and has even just been dropped back off 2 years later for a resize and to order the wedding bands. Another flawless, see what I did there ;), service from Daniel and wedding bands ordered.

10 de maio de 2025
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Resposta da Quality Diamonds

Thank you so much for this amazing review! We're thrilled to hear your experience was so positive from start to finish. Daniel will be over the moon to know his guidance made such a difference, we can't wait to be part of your next special chapter with the wedding bands!

Classificada 5 em 5 estrelas

Exchange

Bought a diamond and wasn’t happy with the size, but Lauren was extremely helpful in helping me make my return and placing the order for my new one. No hiccups at all and the quality cannot be faulted.

13 de maio de 2025
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Resposta da Quality Diamonds

Thank you for your feedback! We're sorry the first diamond wasn’t quite right, but we're so glad Lauren was able to assist you smoothly with the return and reorder. We’re thrilled you’re happy with the final result and truly appreciate your kind words about the quality and service!

Classificada 5 em 5 estrelas

A Brilliant Online Discovery

A Brilliant Online Discovery – Worth Every Penny!

I’ve bought fine jewelry in Tel Aviv, New York, and London, but never online—so I was understandably cautious. I wanted a beautiful yet secure substitute to wear while traveling, and after a lot of research, I chose Quality Diamonds. I'm so glad I did.

I ordered a solitaire lab diamond ring with an emerald-cut stone set on a platinum band. Not only is it stunning in person—elegant, timeless, and incredibly sparkly—but it was also significantly more affordable than similar pieces I saw from other companies.

The team at Quality Diamonds made the whole process easy and reassuring. Their communication was excellent, answering all my questions promptly and professionally, which made me feel confident every step of the way.

This ring exceeded my expectations in every way. If you're on the fence about ordering online, don’t be—this was a fantastic experience, and I wouldn’t hesitate to recommend them.

23 de abril de 2025
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Resposta da Quality Diamonds

Thank you so much for your wonderful review! We're thrilled to hear that your first online fine jewellery purchase was such a positive experience, and we're honoured you chose Quality Diamonds. We’re so glad our team helped you feel confident throughout the process, thank you again for your trust and recommendation!

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, really helpful and made the design process easy and enjoyable. Ended up with the perfect engagement ring at a great price. Thank you to the team!

16 de abril de 2025
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Resposta da Quality Diamonds

Thank you for your lovely review, Toby!

Classificada 5 em 5 estrelas

I purchased loose diamonds

I purchased loose diamonds, it has been a great experience. I emailed the customer service several times before I made my final choices and they have been so helpful.
The natural diamond is GIA certified, and the lab is IGI certified.
The website is impeccable, you can reliably choose a diamond with the best quality that suits your budget, by applying filters and comparing stones using the in-depth report available.
I absolutely recommend Quality Diamonds after more than a year of searching and comparing many retailers.

19 de fevereiro de 2025
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Resposta da Quality Diamonds

Thank you so much for your thoughtful review! We're delighted to hear that you had such a positive experience and that our team was able to support you throughout your decision-making process. It’s great to know you found our website helpful and transparent, and we're proud to offer certified, high-quality diamonds that meet a range of needs and budgets.

Classificada 5 em 5 estrelas

I have never bought a loose diamond before…

I have never bought a loose diamond before and never spent that sort of money on line before so I was a little anxious.
I initially spoke to Paul who walked me through the process and gave me exellent advice he could not have been more helpful or patient.
Needless to say I did buy a stone.
When I needed to check a couple of things I spoke to Daniel and Lauren, both as kind and helpful.
I have returned the stone but ONLY to have it set as they had the perfect style for that stone.
I would have no hesitation in recommending them, lovely diamond, great help and immaculate service.

2 de abril de 2025
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Resposta da Quality Diamonds

Thank you for your lovely review! We're so glad Paul, Daniel, and Lauren were able to guide you through the process and make you feel comfortable with such an important purchase. It's great to hear you're happy with the diamond and our service!

Classificada 5 em 5 estrelas

Couldn’t recommend enough!

We honestly don’t have enough nice words to say about the team at Quality Diamonds.

Engagement ring and wedding rings purchased through Paul. They are so welcoming and have all the time in the world for you.

We are over the moon with our rings and they also repaired an old ring I had for free, their level of customer service is like no other.

We couldn’t recommend them enough.

Thank you for everything so far!

Soph & Brad

8 de março de 2025
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Resposta da Quality Diamonds

Thank you so much, Soph & Brad, for your incredibly kind words! It means the world to us to know you’ve had such a positive experience.

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