Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Ver mais
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Leia as opiniões dos outros
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Ver mais
A empresa respondeu
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Ver mais
I hadn’t bought anything from quality Poles before but I needn’t have worried, the service was exceptional. They kept me informed of progress. The curtain tie backs arrived on time and far outweighe... Ver mais
Informações sobre a empresa
- Loja de cortinas e persianas
- também em
- Decoração e Design de Interiores
- Fornecedor e fabricante de cortinas
- Loja de cortinas
- Loja de persianas
- Loja de roupas de cama
Escrito pela empresa
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Informações de contacto
The Street 2, IP20 0DF, Alburgh, Reino Unido
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,7
Excelente
292 opiniões
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Very pleased with my purchases
Very pleased with my purchases, came quickly and happy with quality.
1 de setembro de 2022
Quality Poles really went above and…
Quality Poles really went above and beyond to assist in locating a part for my track. Fantastic service, thank you.
13 de setembro de 2022
All arrived efficiently and I’m very…
All arrived efficiently and I’m very pleased with the results…. Thanks
1 de setembro de 2022
Quick delivery but not great quality…
Delivered on time but quality of cushion acceptable but not the best.
They were overfilled and the zips not sewn in particulary well.
31 de agosto de 2022
Resposta da Quality Poles
Hi
Thank you for your review.
I apologise for the cushions being of an unsatisfactory quality.
The filled cushions you ordered are one of the lowest priced filled cushions that we supply at £6.99 each, so the quality naturally lowers at that price point.
The cushions may have been from a bad batch, so i will pass on the information to the supplier to see if they can fix the issues on future items.
Thank you
Regards
Quality Poles
Easy to order and very prompt delivery
Easy to order and very prompt delivery. Excellent service.
31 de agosto de 2022
Brilliant service,swift delivery
Brilliant service,swift delivery, lovely product, thanks
17 de agosto de 2022
Failed to buy a suitable curtain rail…
Failed to buy a suitable curtain rail locally.
So looked on line and found your site,
The service was excellent and I was surprised when it arrived next day,
Brilliant choice
Thanks
26 de agosto de 2022
Just what I ordered
Just what I ordered. Kept well informed. Quick service.
Thank you.
23 de agosto de 2022
Excellent service and speedy delivery
23 de agosto de 2022
Ordered duvet set was here as very…
Ordered duvet set was here as very quick, was kept up to date with delivery and was a good buy
17 de agosto de 2022
excellent service good quality and good…
excellent service good quality and good price
2 de agosto de 2022
Gorgeous bedding at great prices
Gorgeous bedding at great prices. Customer service is fantastic!!
1 de agosto de 2022
Excellent service and good price
26 de julho de 2022
Excellent quality duvet set
Excellent quality, arrived on time hassle free and well packaged.
20 de julho de 2022
Quick and easy experience
20 de julho de 2022
Superb
These cushions are superb quality and good value. They arrived very quickly too.
15 de julho de 2022
Very helpful on the phone
Very helpful on the phone. Excellent service. Ordered Thursday afternoon and arrived Friday morning, how quick was that! Very pleased with my purchase, all fittings supplied and reasonably priced too, would definitely use them again.
8 de julho de 2022
The quality of the product was…
The quality of the product was exceptionally poor . Low quality plastic .
Had difficulty contacting .mail not ignored .Repeated phone calls before a call back .Sent it back at a big cost in time and money to myself.
16 de junho de 2022
Resposta da Quality Poles
Hi David
You ordered a metal curtain pole set and we have no plastic curtain poles available from any of our suppliers, so you are providing false and misleading information.
You mentioned that emails were ignored but we have not received any emails at all from you.
The only contact that we received from you was 3 voicemail messages (which you have also complained about) so i will outline the real situation below.
The times of your impolite voicemail messages on the Monday were the following.
3.02pm
3.05pm
3.08pm
Do you really need to leave 3 voicemail messages within the space of 5 minutes? surely 1 is suffice?
I went outside for a brief moment to organise stock and then called you back as soon as i saw your message. I don't have a dedicated call centre like Amazon.
Complaining about time and expenses to send an item back is also a bit much don't you think?
It also cost me a large amount of time and expenses to send the item to you, but i'm not going to complain about that as i have common sense and understanding.
Thank you
Regards
Quality Poles
Very efficient service especially as my…
Very efficient service especially as my order covered a bank holiday weekend due to the jubilee.
The duvet set was as advertised, nicely packaged and will make a special gift for my granddaughter's birthday.
Thank you
Marie
14 de junho de 2022
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