Quince & Cook Opiniões 

549
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A little gem of a store! I found this place online & ordered some Christmas gifts & was absolutely delighted. Everything came beautifully packaged & scrolling through the website, I could have order... Ver mais

Classificada 5 em 5 estrelas

Its been a while since i've had a trully delightful in person shopping experience and Q&C delivered!! I love love this shop, the ambience, the selection of goods, the friendly staff - it was just the... Ver mais

Classificada 5 em 5 estrelas

I love the beautifully curated selection of items here! It is a go to shop for gifting something special, which is exactly why I made my recent purchases. I highly recommend Quince and cook to anyone... Ver mais

Classificada 5 em 5 estrelas

This wonderful shop was a great discovery. I was in search for a particular planter which was sold out from my usual online retailer. A quick Google search later I found my item. Delivery was prompt.... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Quince & Cook was born of our two passions; Interiors and cooking. We have combined Quince Living, our home wares store with our Range Cooker Showroom to create a bricks and mortar store in Perth dedicated to premium cooking and unique interiors. At Q&C you will find range cookers from Aga, Bertazzoni, Esse, Everhot, Lacanche and Rayburn as well as handpicked interiors from UK Craft, Scandinavian design and Independent Makers. Each item is lovingly handpicked for our store with fresh new designs each season that you can find in store and online. Quince & Cook is also home to Wash House Store, Perth's first zero waste refill store dedicated to natural, vegan, plastic free cleaning materials plus body, skin and hair care. Shop small and help us support independent makers and creators across the world.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

549 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(549)

35 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

If you need some really good retail therapy, this is it!!

Its been a while since i've had a trully delightful in person shopping experience and Q&C delivered!! I love love this shop, the ambience, the selection of goods, the friendly staff - it was just the perfect dose of retail therapy i needed after a stressful week. Thank you Neil and team for making my Sunday outing oh so worth it!! I'm more than happy with my wee purchase and definitely coming back for more.

21 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service from Neil

Excellent customer service from Neil, he was extremely helpful and very polite, I’ve not experienced this kind of service in a very long time. I’m so happy with my purchase which arrived very fast as promised and I was constantly kept upto date with the delivery date and timing. Fantastic company which I will definitely be using again

13 de abril de 2024
Classificada 5 em 5 estrelas

Great customer service

Purchased an item online which arrived very well wrapped/protected but sadly turned out to be faulty. Spoke to a lovely lady at Quince & Cook and it was replaced by post the very next day without quibble. Highly recommend this small business for their level of customer care.

10 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This wonderful shop was a great…

This wonderful shop was a great discovery. I was in search for a particular planter which was sold out from my usual online retailer. A quick Google search later I found my item.
Delivery was prompt. My items were beautifully packaged. I shall most definitely be shopping with Quince and Cook again.

26 de março de 2024
Classificada 4 em 5 estrelas

Delivery damaged item

The items ordered were great, the delivery of them however was not. The box was damaged with a hole in the side, which I assume led to the damaged box of one of the items. The other item was fine. A bit disappointed as these are an easter gift.
Q&C responded very quickly regarding the issue with the damaged parcel. This was obviously a courier issue (DPD). I sent photos to show the damage and was happy with the response.

23 de março de 2024
logótipo da Quince & Cook

Resposta da Quince & Cook

Hello,

Thank you for taking the time to leave us a review. I am so sorry that your box has arrived with some damage. I can assure you that your order left us in great condition as it myself and my husband who pack our orders with great care. I can only assume that the courier has damaged the box.

Unfortunately when your parcels are handed to the courier we cannot control how they are treated, we have never had an issue with this before so I can only assume that an accident has happened on its journey to you.

We will request more information from TrustPilot so that we can send you an email, to find out more and hopefully get some photos we can bring this up with Royal Mail/DPD.

Reviews have a massive impact on small businesses and a 3 star review is upsetting for us, especially when this has been down to an issue outwith our control. Our customers happiness is always top priority and we work so hard to maintain high levels of customer service.

We'll be in touch soon.

Sophie
Owner at Q&C

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