RAC Mobile Mechanics Opiniões 

The companies communication was excellent even when mechanic was going to be a little layer than initially advised I was kept updated

Great service. Really commend Lionel for the wonderful time and commitment.

Mechanic Farai was very professional and gave very good feedback following the repair. He was very polite and had a good sense of humour.

Good communication
On time
Professional
Would recommend 👌

Mechanic arrived on time
Polite and curtious got on with the job
It was a stress free experience
Would recommend

Well pleased with the service,arrived quickly and got me back on the road. The mechanics were pleasant and very efficient.
Thank you RAC

Working 6 days a week it definitely made things easier that I could just leave my keys and they could do it all at my property without me needing to do anything or even being there. Such a simpler way to do it and less hassle than having to take time off of work. Definitely recommend the home service.

Our engineers were prompt, polite informative and friendly
Well satisfied

So convenient, friendly and honest mechanic. Would recommend and will use again

Excellent, knowledgeable, friendly service

Home mobile servicing was excellent, no travelling, no collection, the RAC mechanic was very good, thorough and helpful.

Convenient.. good price and the mechanic was brilliant .. I was very happy . Thank you 😊

Happy with the mechanic behaviour and quickly change the brake and without make any delay

Great service

Kept appointment time,worked professionally ,mechanic Farai.
Only issue payment taken twice from my account. RAC looking into it.

Jason serviced my pickup today.
Shame it rained on him but he just carried on regardless.
Helpful, and received the report all ok.
So I can prove the service history which is important for sale purposes.

Arrived on time, explained what he would do and how long it would take. Finished in a good time and left everything clean and tidy.explained a few things to keep an eye on

Keegan visited today and was....just brilliant! A new, quality battery installed within minutes and then the car's software updated to match the battery with the vehicle electronic management suite. All done in less than half an hour, a way better experience than the one I had back in January with an 'accredited' online 'specialist' whose only skill was extracting the maximum amount of cash for a poor quality product and service. I would be more than happy to use and recommend RAC Mobile Mechanics again.

Good at their job , very friendly and courteous

1 Star — Very disappointing experience with RAC Mobile Mechanics
I have been a longstanding RAC breakdown-service member and trusted RAC for years. This was my first time using RAC for a vehicle service, and unfortunately it has been an extremely disappointing experience.

I booked a major service for my Jaguar XF expecting the mobile mechanic to work on my driveway. Instead, I was told the work could not be carried out there and, despite my explanation that the neighbours' drives could be kept clear, my car was taken to a Tesco car park. The trainee involved even told me, in substance, that if it were up to him, he would have done the work on my driveway.

The trainee drove my car to Tesco and back and told me he personally carried out the oil and oil-filter change.

Immediately after the car was returned, I noticed a very loud rattling noise from underneath the bonnet that had not been there before the service.

RAC subsequently reattended. Their own report records:

“Rattling noise coming from underneath the bonnet after vehicle was serviced. Noise was not there before.”

Despite this, RAC concluded the issue was unrelated to their work because the noise could not be reproduced during the reattendance. No convincing technical explanation has been provided for that conclusion.

There were also other concerns: the original service record showed 0000 mileage, the service recommended replacing all discs and pads without providing measurements or supporting evidence, and RAC has not provided the exact manufacturers/part numbers for the oil and filters used.

I raised all of these issues formally. RAC's final response largely repeated conclusions rather than answering the specific questions or providing the evidence requested.

For a company I have trusted for years, this was a very disappointing first experience of using RAC for servicing. I expected much better from RAC.