Racketworld Opiniões 132

Great service, quality goods and great delivery service

Very happy with the purchase and quick shipment!

The best price out there plus very quick delivery. Absolutely no complaints.

Great quality product, fast delivery and amazing price!

Really friendly service and the shop looks amazing.

I wanted to buy a racket as a surprise gift for my partner. I know nothing about squash and we have no local specialist store so I made a trip to Racketworld in Dudley. This was an *excellent* decision!

Josh worked with me to narrow down my partner's squash racket preferences and needs, and was able to make a few suggestions that covered a spectrum of prices. I wasn't steered towards the top end rackets, and there was no attempt to upsell.

There is an excellent range of rackets in the showroom, and plenty of choice from all of the big names. I'm really grateful to Josh for taking so much time to guide me towards the most suitable in terms of price and play.

I left with a Wilson Tempest Pro, and the assurance that Racketworld would work with me to exchange it if it wasn't right for my partner.

Turns out that Josh got it spot-on, partner says it is the best racket he's played with, by a long way.

And, when I looked up the Tempest Pro online, it looks like the Racketworld price is considerably lower than elsewhere too.

Great customer service, quick delivery and good prices. What’s not to like!

Went into racketworld looking for a tennis racket, as a beginner I wasn’t sure exactly what I was looking for but the chap there was really helpfully explaining what the best racket for me in my budget was. Great service and would 100% recommend

I bought a tennis racket from Racket world as a Christmas present for my Mum. She sadly died just before the day. Racketworld were very helpful with the refund process making it easy for me during what has been a very difficult time for me. Thank you

Very happy with Wilson tennis bag and service from Racketworld.

Great tennis rackets, great price and awesome customer service!! What more can u ask for!!

Great quality, fast service. My granddaughter is very happy. Thank you.

Spoke to Jo who understood what I required and made a good suggestion for a reasonably priced Dunlop C-Max Titanium squash racket to suit my needs. Arrived on time as described very good racket for the price

Fair price, very good service. Website was straightforward with no hidden charges unlike other sites I investigated.

The junior badminton rackets (Wilson) are well made and came in a lovely little zip up case. I bought two packs, so 4 rackets in total, and the children I coach on a Sunday morning in Haslingden are immediately loving them!

I bought a racket last week and I had an issue with it from the manufacturer, a small defect but significant.

Racket world were very helpful in regards to trying their best to accommodate me and my issue as the manufacturer were not being helpful in regards to admitting fault or that the issue was valid under a warranty claim.

The manufacturer said it was 'normal' but also privately they also told me it was valid under a warranty claim, i did not appreciate the manufacturer trying to persuade me that the defect on the racket was 'normal' as anyone with common sense can tell it isnt likewise other defects which are more than cosmetic that is what irked me the most like I'm stupid and going to believe what they say when it is a simple poor quality control issue.

Racketworld did not have many left at the time of purchase in my grip size as it was a sale item and by the time confirmation came from the manufacturer there was only 1 left, racket world were kind enough to reserve it for me when i asked provided i send back my one asap.

I decided it was too much hassle for me to do all this as i would need to ungrip the racket and put the original grip back on then arrange postage etc etc so decided to keep the racket as i couldn't guarantee the replacement would be any better and wouldn't want to go through the whole fiasco again esp since it was a small defect.

Racketworld were kind enough to offer me a partial refund for my trouble which i accepted.

I will definitely shop with them again and hope next time i don't have a similar issue. None of which is their fault as they don't manufacture the rackets but get indirectly blamed.

I would ignore the negative reviews on here as they are so far apart time wise and every company has a couple.

I just appreciate they took the time and effort to accommodate me in regards to a potential warranty claim over a racket which was just bought a week ago, they are a relatively small business so don't have the economies of scale a larger retailer can provide in regards to returns/faults but have done their best to try to help me.

I visited Racket world in Dudley on 2 occasions in January (2024) and on both occasions purchased a squash racket. I was prompted to visit them as my daughter had ordered a squash racket online from them, as a secret Santa last Christmas for her brother. Shortly after this in January, me and my son had a clash of rackets on court with my racket coming out of it with a crack to the frame so needed a replacement. On the first visit I purchased a racket for myself and on the second visit I purchased one for my son as a spare. We are both extremely happy with the rackets that were purchased. On both occasions I saw Josh who I found friendly and very helpful. In fact on the second visit instead of selling me the racket that was in their display, he went to the warehouse and got me a brand spanker from their on site storage facility. In fact, I would have been happy to purchase the one on display. I've seen the negative comments and I've got to say that, that is not what I experienced when I visited them and I will continue to purchase my squash rackets from them in the future. Great service. (Visited 9/01 and 15/01)

Great customer service, good deals on rackets and fast delivery.

Fantastic service. Josh was very knowledgeable, and helped me choose the appropriate rackets for myself and my son. Very professional, friendly attitude throughout.