8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver mais
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8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver mais
A empresa respondeu
It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Ver mais
I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Ver mais
the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Ver mais
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
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3 Redburn Square , BT18 9HZ, Holywood, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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I would highly recommend radius connect24 they are very helpful from the first phone call right though to the test call on the machine everything is so easy and straightforward and no hidden costs
We have been contacted a couple of times by Radius to let us know that our loved one needed help. He didn’t want or need an ambulance just required help from his family. It helped us sleep better at night especially as we had been contacted a couple of times we knew the system was good
the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said as I am slightly deaf.The actual packet containing the set up was with me within two days and I found the instructions easy to follow.Within 30 mins everything was set up and I have felt so much easier about things
Excellent customer service, professional and most helpful. Such a reassuring service for my aunt
A keenly priced Personal Alarm from a company who isn't out to maximize profit from our older citizens. Just what we wanted for my father-in-law, a 24 hour monitored personal alarm that he can trigger if in any sort of difficulties whilst by himself. On our inaugural 'test' the locally based call handler responded immediately and was very empathetic with a much older senior citizen, reassuring him with her attention to detail and sympathetic clear annunciation. The whole family are very reassured with this provision of a 24 hour monitored personal alarm for the dearly treasured oldest member of our family, knowing that at any time an emergency response to him is only a button push away. The automatic fall detection is also a bonus and real comfort to the family.
Fast and efficient response. Easy to set up. Good price.
Have received alarm no problem there but have had no reason to use it so far .just nice to have it close.Thank you.
Delivered promptly, easy to set up with peace of mind given for elderly relatives.
Very helpful staff. My mum's order arrived quickly and connection instructions were very easy. Extremely reasonably priced as well.
Very easy to set up, quick delivery, great range with the pendant and no need for a landline, very good.
Excellent local customer service, ensuring the best value product, and very easy set up.
Simple set up process and quick delivery of the home hub and pendant. Customer services was great when we noticed an issue with the account phone number attached and the issue was sorted straight away. They also made a point of speaking with my dad to welcome him to the service and reassure him that they are always there - I really appreciated that! Thanks
Staff were very helpful and informative - many thanks
From ordering the product until my Radius Connect 24 arrived with me, only took but a few days. Something which was of great important to me, as it gave me an inner peace, which was of the greatest importance to me.
The product didn't work. A new one has had to be requested.

Resposta da Radius CONNECT24
Easy to set up and install, made the test call and everything was fine.
Requesting and setting up the alarm was very straightforward. All the information was clear and easy to follow. Very speedy connection when alarm tested and those responding were both positive and supportive.
I found ordering
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