Radius CONNECT24 Opiniões 680

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Ver mais

Classificada 5 em 5 estrelas

I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Ver mais

Classificada 5 em 5 estrelas

the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento de segurança
  2. Cabine telefónica de emergência
  3. Assistência médica ao domicílio
  4. Ajuda ao domicílio
  5. Cuidados para idosos
  6. Fornecedor de equipamento de telecomunicações

Escrito pela empresa

Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.

Your call for help, always answered

Escrito pela empresa

Your call for help, always answered
Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

680 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

From a very happy customer

I would highly recommend radius connect24 they are very helpful from the first phone call right though to the test call on the machine everything is so easy and straightforward and no hidden costs

15 de fevereiro de 2025
Classificada 5 em 5 estrelas

peace of mind!…

the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said as I am slightly deaf.The actual packet containing the set up was with me within two days and I found the instructions easy to follow.Within 30 mins everything was set up and I have felt so much easier about things

6 de dezembro de 2024
Classificada 5 em 5 estrelas

24 hour Emergency Response only a button push away!

A keenly priced Personal Alarm from a company who isn't out to maximize profit from our older citizens. Just what we wanted for my father-in-law, a 24 hour monitored personal alarm that he can trigger if in any sort of difficulties whilst by himself. On our inaugural 'test' the locally based call handler responded immediately and was very empathetic with a much older senior citizen, reassuring him with her attention to detail and sympathetic clear annunciation. The whole family are very reassured with this provision of a 24 hour monitored personal alarm for the dearly treasured oldest member of our family, knowing that at any time an emergency response to him is only a button push away. The automatic fall detection is also a bonus and real comfort to the family.

31 de janeiro de 2025
Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff. My mum's order arrived quickly and connection instructions were very easy. Extremely reasonably priced as well.

4 de fevereiro de 2025
Classificada 5 em 5 estrelas

Simple set up process and quick…

Simple set up process and quick delivery of the home hub and pendant. Customer services was great when we noticed an issue with the account phone number attached and the issue was sorted straight away. They also made a point of speaking with my dad to welcome him to the service and reassure him that they are always there - I really appreciated that! Thanks

25 de novembro de 2024
Classificada 1 em 5 estrelas

The product didn't work

The product didn't work. A new one has had to be requested.

14 de novembro de 2024
logótipo da Radius CONNECT24

Resposta da Radius CONNECT24

Hi Ruth,

Thank you for your feedback. I’m very sorry to hear that your initial unit didn’t work as expected. As soon as the issue was brought to our attention by your Floating Support Worker on Tuesday, we acted immediately to arrange a replacement.

We’re pleased to confirm that your new equipment is already out for delivery today. We’re confident it will work perfectly for you, but if you experience any issues or need further assistance, please don’t hesitate to contact our technical team directly at 028 9039 7103.

Thank you for bringing this to our attention, and we appreciate your patience while we resolved this for you.

Kind Regards,
Radius Connect 24

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