Rad Power Bikes Europe Opiniões 495

TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Les vélos Rad Power bike sont de très mauvaise qualité. L’électronique est super fragile n’est pas garanti et finalement vous coûtera cher sans parler de la gêne occasionnée. À mon sens, il vaut mieux... Ver mais

Classificada 2 em 5 estrelas

Fietsen bestelt 2 stuks in elkaar laten zetten valt niet normaal mee te fietsen. Schiet continu uit de versnelling alles zat los bagagedrager laten plaatsen loopt spatbord aan al met al nog weinig f... Ver mais

Classificada 2 em 5 estrelas

Rad city 5+ stepthrough acheté en nov 2021; première panne d’assistance en sep 2022; support technique incompétent: j’ai changé toute l’electronique et le faisceau pour trouver la pièce défectueuse.... Ver mais

Classificada 1 em 5 estrelas

Wollen für Ihre Fehler beim Radwagon 4 (mangelhafte Reifen, Schläuche und Felgenbänder) nicht die Arbeitskosten einer Fachwerkstatt tragen. Als Entschädigung für den Nutzungsausfall über Monate gi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas

Escrito pela empresa

As North America's largest electric bike brand, we are actively changing the way people and goods move. Our passionate team creates ebikes that are built for everything and priced for everyone.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

495 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

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Classificada 5 em 5 estrelas

Emfehlenswert

Ich habe bereits 2 Räder und einiges an Zubehör bei Rad Power Bikes Europe bestellt. Ich kann nichts negatives berichten. Hat alles reibungslos geklappt. Ansonsten sind wir mit den Rädern völlig zufrieden. Preis/Leistung passt. Tip: Bei Kaufinteresse immer mal auf die Black-Friday Deals warten, lohnt sich....

25 de novembro de 2022
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Es ist unglaublich schön zu lesen, dass Ihnen das Fahrrad so gut gefällt. Ich wünsche Ihnen viele gute Kilometer.

Classificada 5 em 5 estrelas

Happy customer

Ik heb meerdere ebikes gehad.
Deze is de beste qua alles.
Goede actieradius, fijne snelheid.
Super premium koplamp.
Perfect voor al mijn dagelijkse bezigheden.
Rijd gemiddeld 25 km Per dag.

3 de maio de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Wat ontzettend fijn te lezen dat de fiets u zo goed bevalt! Ik wens u nog veel meer fijne kilometers toe.

Classificada 1 em 5 estrelas

Radically Underwhelming

1) Upon reception of the bike, we realized that it is *not* meant for riders under a certain height. This needed to be specified on the website but was not ! Now we are stuck with a “family” bike that is only suited for certain (male) members of the family and we will have to invest in another bike especially for my small stature. Apparently this pb has since been addressed so guess it’s just too bad for us for having been early adapters...

2) After one week of use, an inner tube exploded and after days of research and phone calls we realized that Rad was out of stock and no other retailers carried the replacement. Shortly thereafter, we were contacted by the company who stated that our bike had a recognized flaw and that we would have to wait for them to re-design the inner-tube and replace said part. In the meantime we were invited to *not* attempt to repair or replace the part on our own as it would represent a danger to the rider. 6 months later, we finally received the replacement part. Needless to say, we did a lot of driving in those 6 months...Would NOT recommend.

3 de agosto de 2022
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Hello, I am very sorry to read this. The dimensions are listed with the bicycle, as well as the advice for the height of the user.

Yes we did had a recall of the tires. This problem is solved now. Did you received your repair package yet?

If you want to discuss this further, please feel free to contact our customer service. We always try to assist you as good as we can.

Classificada 5 em 5 estrelas

This is an honest company!

This is an honest company!
The bike is awesome to ride and works well

25 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

What a great message you have written. Thank you so much. Very nice to read. I wish you many more beautiful kilometres!

Classificada 4 em 5 estrelas

Good Bikes for fair Price

Good Bikes for fair Price. Only 1 year Waranty is short . 2 Years for all Parts of these Bikes sounds better.

25 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Thank you for your message! Great to read that the bike suits you. We do offer a 2 year warranty. If there is a question about this, please contact the customer service, they can assist you with this.
I wish you many more beautiful kilometres!

Classificada 5 em 5 estrelas

just perfect..

just perfect... also the bike

24 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

What a great message you have written. Thank you so much. Very nice to read. I wish you many more beautiful kilometers!

Classificada 5 em 5 estrelas

biking through the Dutch Dunes

Had a fantastic bike ride together with my wife through the Duch Dunes near Zandvoort on our new Rad Rinoes 5. The Rad people were fantastic in assisting me with the choice of bike to buy, this was our first experiance with electric bikes and we love it. i will recommend Rad Bikes to family and freinds.

16 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

What a fantastic message you have written. Thank you so much. Very nice to read. Please do not hesitate to contact us for information.

Classificada 5 em 5 estrelas

Enchanté depuis la commande jusqu'à la…

Enchanté depuis la commande jusqu'à la livraison et l'utilisation du vélo.
Bravo à cette équipe pour la qualité de leurs services et produits.

19 de dezembro de 2022
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Quel message fantastique vous avez écrit. Merci beaucoup. Très agréable à lire. Nous essayons toujours de vous aider autant que possible. Je vous souhaite encore de beaux kilomètres !

Classificada 5 em 5 estrelas

Professional

Quick response and excellent service
Allthough service from a distance (online), it feels personal.
Thank you :)

12 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

What a fantastic message you have written. Thank you so much. Very nice to read. We always try to help you as much as we can. I wish you many more beautiful kilometres!

Classificada 5 em 5 estrelas

Its just the perfect bike to ride in…

Its just the perfect bike to ride in all conditions! And also for a fair price/quality! Very happy with my plus6!

24 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

What a great message you have written. Thank you so much. Very nice to read. I wish you many more beautiful kilometers!

Classificada 1 em 5 estrelas

Leek eerst leuk

Leek eerst leuk. Na een jaar maak ik de balans op. Veel problemen gehad. Banden zijn dun en snel lek. Moeilijk te krijgen vanwege incourante maat. Error 30. Foutmelding. Stekkertjes los en vast halen in de hoop van verbetering... Voorvork is instabiel... stuur moet je echt met twee handen vasthouden anders ga je slingeren... Slechte aftersales: er is gewoon geen oplossing en reserveonderdelen zijn niet te krijgen. Gewoon een miskoop.

17 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Hallo, wat jammer dat dit uw ervaring is. We staan altijd open voor feedback en proberen ook altijd samen met de klant naar een oplossing te zoeken. Mocht u toch nog graag contact willen om te kijken wat we kunnen doen. Dan bent u natuurlijk altijd welkom om contact op te nemen met de klantenservice.

Classificada 3 em 5 estrelas

Not sturdy enough in the long run

Overall, my Radwagon is quite useful, and I bought it for less than the equivalent options available at the time of purchase (in 2019).
In the long run, the bike seems unfortunately not very sturdy. The rear wheel has become seriously warped. The repairman to whom I brought it expressed serious doubts about the factory settings. Some spokes were tightened to the point of almost breaking the threads, while others were completely loose.

17 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Hello, so sorry to read about your experience. We are always open for feedback. And always try to help wherever we can. If you want to discus this further, please feel welcome to contact the product support team.

Classificada 4 em 5 estrelas

Rad runner 2

Rad runner 2
Délai de livraison de 10 jours respecté car livré sous 7.

Après une semaine d utilisation c’est un vélo qui est agréable à la conduite.

Pour des pentes et montées à haut dénivelé sur grande distance c’est limité et cela demande un effort important car c’est un mono vitess

Dans l’ensemble c’est un très bon vélo pour du plat et des faibles pentes et l’assistance fonctionne très bien.

L’assemblage du vélo est simple et la trousse à outils est fourni.

L’autonomie est correcte pour un usage de 50 km/semaine

10 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Quel beau message vous avez écrit ! Merci. Je vous souhaite encore de beaux kilomètres.

Classificada 5 em 5 estrelas

RadRhino Wow!

From the first contact with the young and enthusiastic people from RadRhino I knew I will buy the bike. Since I was not sure which one they brought it to me while sailing on river cruise ship so I can experience the RadRhino magic. I was amazed with approach and with bike. It took me some time to purchase bike after that because I was waiting for newer model but I didn’t give up. And in mean time I had chance to test several e-bikes and none of them is even close to style, endurane and quality. And if you compare prices than you go in even bigger surprise, you get more than value for money! I can only say that one of the best investments in my life is RadRhino bike 6! Congratulations guys well done!

15 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

What a fantastic message you have written. Very nice to read. I wish you many more beautiful kilometers!

Classificada 5 em 5 estrelas

Je suis très content de mon achat

Je suis très content de mon achat. Ce vélo. est un peu lourd a manipuler mais par contre est très léger pour rouler, ont ce sent en sécurité de plus il est très confortable, j'ai 87 ans et ne regrette pas mon achat

1 de fevereiro de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

C'est super de lire que tu aimes autant ton vélo. Merci pour votre avis et je vous souhaite encore de beaux kilomètres.

Classificada 5 em 5 estrelas

Gute e-bikes zu fairen Preisen

Gute e-bikes zu fairen Preisen. Das Zubehör ist vielseitig und Fragen werden beantwortet.
Bin sehr zufrieden mit der Seite.

14 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Wie schön zu lesen! Vielen Dank für Ihre Bewertung. Und wünsche Ihnen viele schöne Kilometer.

Classificada 5 em 5 estrelas

Gisteren voor onderhoud in het Service…

Gisteren voor onderhoud in het Service Centrum te Utrecht geweest. Ik was netjes op tijd en werd vriendelijk welkom geheten. Hierop zijn de werkzaamheden, die ik had doorgegeven, met mijn doorgesproken en zijn deze uitgevoerd, onder het genot van een cappuccino. Vriendelijke mensen, goede communicatie, goed advies gekregen en meer dan redelijke prijzen. Ik ben blij.

11 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Wat ontzettend fijn te lezen! We helpen u graag. Vele mooie en fijne kilometers gewenst.

Classificada 5 em 5 estrelas

Bei allen elektrischen Problemen mit…

Bei allen elektrischen Problemen mit meinem RadRhino 6 wurde mir vom Kundendienst geholfen und Austauschteile zur Verfügung gestellt.

2 de abril de 2023
Opinião espontânea
logótipo da Rad Power Bikes Europe

Resposta da Rad Power Bikes Europe

Hallo, Vielen Dank für Ihre Bewertung. Wir freuen uns zu lesen, dass Ihre Erfahrung so positiv war. Ich wünsche Ihn noch viele schöne Kilometer

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