Great and easy user experience. Users judt need to remember that when sending funds from the nominated account the CoP check shows as clearbank as that's who powers the transaction account. Great you... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I have been using this Platform now for about 6 months. I find it extremely easy to navigate and has a great selection of Products, Essy Access, Fixed Term Bonds and Notice Accounts. The rates are ver... Ver mais
A empresa respondeu
I have used the Raisin Uk platform before it is so easy once you have registered no filling in forms everything is done for you , they also have very competitive rates to choose from
A empresa respondeu
Moving money from one account to another is a very slow process I’ve been waiting 5 days which is a loss of 5 days interest Another issue Instant Access Saver isn’t instant it takes 2-3 days if your... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de investimentos
- também em
- Instituição financeira
- Serviços de finanças alternativos
- Serviços financeiros não bancários
Escrito pela empresa
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Informações de contacto
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, Reino Unido
- 01613882399
- help@raisin.com
- raisin.co.uk
4,3
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Raisin UK
Dear Muhammed,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
My issue was sorted out.
My issue was sorted out. The agent was clear to understand and well spoken'
18 de agosto de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Carol,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
I very much like the clarity of the App…
I very much like the clarity of the App & ease of use, transferring/withdrawal of funds & particularly the immediacy of transactions.
Customer service is good.
19 de agosto de 2026
Resposta da Raisin UK
Dear Sally,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Vastly improved app design
Vastly improved app design makes navigation much easier. You can see your investments and the amount in your new Wallet on the first screen and top savings platforms too.
19 de agosto de 2026
Resposta da Raisin UK
Dear Mike,
Thank you for leaving a review for us. We value the positive review and are happy that you’re enjoying using the Raisin UK app.
We always work hard to provide excellent service and support to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Easy to choose and see good saving rate…
Easy to choose and see good saving rate options and now seeing interest daily even better. Been saving with Raisin over 10 years excellent secure service.
19 de agosto de 2026
Resposta da Raisin UK
Dear Roland,
Thank you for your great 5-star review.
We appreciate it when customers share their experiences with us and we’re pleased to hear that you have enjoyed your experience over the last 10 years with Raisin UK.
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
I have been using Raisin UK for more…
I have been using Raisin UK for more than three months, and my experience has been smooth from the beginning. They offer competitive interest rates compared to other bank accounts, and their app is also very easy and convenient to use.
18 de agosto de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Ahamed,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Easy to sign up
Easy to sign up and select from a vast range of deals. Transfers are much faster now just wish they did ISA's.
16 de agosto de 2026
Resposta da Raisin UK
Dear David,
Thank you for leaving us a 5-star review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
We are looking to launch ISA products in the not so distant future, please keep an eye on our platform for further information.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Ronald,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Neil,
Thank you for sharing your experience with us. We are so pleased to hear that you found it easy to use Raisin UK.
We’re committed to ensuring that our customers have an excellent experience with our service.
Feel free to contact us if you ever need any assistance at 0161 601 0000, via email at service@raisin.co.uk or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Muhammad,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Easy to setup and access
Easy to setup and access. Good rates. The only thing I don't like is stating how much im investing at the start. Things can change and I may put more or less money in..
14 de agosto de 2026
Resposta da Raisin UK
Dear David,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Pamela,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Gareth was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
All very helpful and very patient too
I am not the best when it comes to sorting finances but Val was very clear, understanding and extremely patient too!
Raisin in general are very helpful and patient too so would definitely recommend them for help with savings
13 de agosto de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Maureen,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Val was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Terance,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
very pleased with the manner in which…
very pleased with the manner in which my bonds are handled; data recorded for tax purposes and timely reminders.
13 de agosto de 2026
Resposta da Raisin UK
Dear Vicky,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Lost for words really
My father died unexpectedly and in the most awful circumstances at the end of March. My brother and I via our solicitors have sent through no end of paperwork in order to release Dad's funds. Despite driving 240 miles to my brothers home in order that we could both hand sign a Letter of Authority in ink - this document has now been rejected. Having talked to a customer services representative this afternoon, he advises that the notes tell him that we have signed digitally and need to sign again by hand?? Navigating the loss of both your mother and father within 14 months is bad enough, but I am at a loss for words as to how this company handles it's customer. When we first called some weeks ago, the call handler could not hear us as she was obviously working at home and kept chastising her noisy children. In the end my brother and I had to ask her to go to another room or remove them, in order to have a confidential conversation. At a loss for words really.
12 de agosto de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Amanda,
Thank you for taking the time to leave a review. Please accept our sincere condolences for your loss. We are very sorry to hear about the difficult circumstances you and your family are going through.
In relation to the documents required to release funds from an estate, certain documents must be completed and signed in line with the relevant requirements before we can proceed. In some cases, this includes providing documents with a handwritten signature rather than a digital signature. We appreciate that this can feel frustrating, especially at such a difficult time, but these checks are required to ensure the funds are released correctly and securely.
We also apologise for the phone experience you described. This is not the level of service we aim to provide, particularly when customers are discussing sensitive account matters. We can confirm that your comments regarding the call will be reviewed as part of your ongoing complaint, and our Complaints team will respond to you directly in line with our complaints procedure.
Kind regards,
The Raisin UK Customer Services Team
A few years experience
I have been with Raisin a few years now and have found them to be very good overall being able to offer choices in both interest and time periods of saving. If unable to make a decision yourself a call and a chat with an advisor is a great option.
10 de agosto de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Ivor,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using Raisin UK!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
So easy to use
11 de agosto de 2026
Resposta da Raisin UK
Dear Philip,
Thank you for sharing your experience with us. We are so pleased to hear that you found it easy to use Raisin UK.
We’re committed to ensuring that our customers have an excellent experience with our service.
Feel free to contact us if you ever need any assistance at 0161 601 0000, via email at help@raisin.com or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Awful experience
Awful experience, wanted to promote this business and they declined my application for the affiliate program and don't want to help. Just don't seem interested in any sort of help. Stay well clear of this business! Customer service don't care.
11 de agosto de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Customer,
Thank you for taking the time to leave a review. We’re sorry to hear about your experience.
If your review relates to a bonus or promotional offer, please note that where all Terms and Conditions are met, eligible bonuses are applied in line with the offer rules.
We have requested further details from you privately via Trustpilot so we can better understand which programme or offer your review relates to and review this further. Once provided, our team will be happy to look into this and confirm whether any further action is required.
Kind regards,
The Raisin UK Customer Services Team
Highly recommended
Highly recommended, app works well, straightforward to set up and the best rates around.
10 de agosto de 2026
Resposta da Raisin UK
Dear Kevin,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
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