Great and easy user experience. Users judt need to remember that when sending funds from the nominated account the CoP check shows as clearbank as that's who powers the transaction account. Great you... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I have been using this Platform now for about 6 months. I find it extremely easy to navigate and has a great selection of Products, Essy Access, Fixed Term Bonds and Notice Accounts. The rates are ver... Ver mais
A empresa respondeu
I have used the Raisin Uk platform before it is so easy once you have registered no filling in forms everything is done for you , they also have very competitive rates to choose from
A empresa respondeu
Moving money from one account to another is a very slow process I’ve been waiting 5 days which is a loss of 5 days interest Another issue Instant Access Saver isn’t instant it takes 2-3 days if your... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de investimentos
- também em
- Instituição financeira
- Serviços de finanças alternativos
- Serviços financeiros não bancários
Escrito pela empresa
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Informações de contacto
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, Reino Unido
- 01613882399
- help@raisin.com
- raisin.co.uk
4,3
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would recommend Raisin bank unreservedly
I have been using Raisin bank for some years now and am very satisfied. The website and app are easy to use. Comparing interest rates is easy and having all investments in one place makes life easier for amateur investors.
Customer services are always extremely helpful.
7 de julho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Judith,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
I have no problem with the app
I have no problem with the app, everything I need is there, my only point is that I could not find a facility to print a document for my records, but this may be me
6 de julho de 2026
Resposta da Raisin UK
Dear Iain,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Maggie,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
So easy to compare company % rates and…
So easy to compare company % rates and duration then select one to suit you.
2 de julho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Keith,
Thank you for sharing your experience with us. We are so pleased to hear that you found it easy to use Raisin UK.
We’re committed to ensuring that our customers have an excellent experience with our service.
Feel free to contact us if you ever need any assistance at 0161 601 0000, via email at service@raisin.co.uk or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
I have zero interest in monitoring…
I have zero interest in monitoring money, I don't have enough to care or pay for advice. Raisin enables me to do better saving decisions compared to leaving in own bank. Very easy to use.
3 de julho de 2026
Resposta da Raisin UK
Dear Marie,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Customer service simply don’t reply
Customer service simply don’t reply to messages.
And try and take funds out and see how long it takes !!!
I would NOT recommend this platform.
3 de julho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Mark,
Thank you for taking the time to leave a review. We’re sorry to hear that you were unhappy with the withdrawal process and response time.
Upon review, we can confirm that your withdrawal was processed correctly and within the timeframe outlined in the product information and on our website. When funds are withdrawn from an Easy Access account or returned following maturity, they are first paid into your Raisin UK Transaction Account.
In your case, the funds were returned to your Raisin UK Transaction Account within one day. Once funds are available there, the account holder can then withdraw them to their nominated bank account.
We can see that after you contacted our Customer Service team, they were able to assist you with the steps required to complete the withdrawal to your nominated account. We appreciate that this process may not have been clear at the time, and we are sorry for any frustration caused.
Kind regards,
The Raisin UK Customer Services Team
very easy to use
very easy to use, and giving me access to savings accounts I wouldn’t think to use
2 de julho de 2026
Resposta da Raisin UK
Dear Sarah,
Thank you for your 5-star review. We're so pleased to hear that you are enjoying using Raisin UK.
If you need any assistance, please don't hesitate to contact us at 0161 601 0000 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Huosheng,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Rates good, but other concerns
Good interest rates, have used now for a few years.
App is pretty easy to use.
Don’t like the fact that there is no alternative to sms text authorisation for investments, should offer email as well like Amex and others.
Not overly impressed with on line support, I feel responses are not quick enough when you are dealing with large amounts of peoples savings.
Also on the one occasion where we had a health drama, Raisin were totally unhelpful. Fortunately Nationwide were helpful and sorted the problem.
I still use them, but really simply because of the rates
1 de julho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Peter,
Thank you for taking the time to leave a review, and for continuing to use Raisin UK. We’re pleased to hear that you value the rates available through the platform and find the app easy to use.
We appreciate your feedback regarding SMS authorisation. Mobile verification is currently used as part of our security process when customers carry out certain account actions, including opening savings products.
We’re sorry to hear that you have not always been satisfied with our online support response times. We understand how important timely communication is, especially where customers are managing significant savings, and we are continuing to work on improving the support experience.
We’re also sorry to hear that you felt unsupported during a difficult personal situation. If you would like us to review what happened in more detail, please contact our Customer Service team and we will be happy to look into this further.
Thank you again for your feedback. We are always looking for ways to improve the platform and make the customer experience as smooth, clear and secure as possible.
Kind regards,
The Raisin UK Customer Services Team
No problems with this firm always very…
No problems with this firm always very helpful as I’m not very IT savvy
30 de junho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Mary,
Thank you for your 5-star review. We're so pleased to hear that you are enjoying using Raisin UK.
If you need any assistance, please don't hesitate to contact us at 0161 601 0000 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Graham,
Thank you so much for your great review and appreciate your taking the time to share your experience with us.
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Rita,
Thank you for sharing your experience with us.
We are so pleased to hear that you found it easy to use Raisin UK.
We’re committed to ensuring that our customers have an excellent experience with our service.
Feel free to contact us if you ever need any assistance at 0161 601 0000, via email at service@raisin.co.uk or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Roland,
Thank you for taking the time to post your 5-star review! We appreciate it!
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Lydia was able to assist with your queries.
We work hard to ensure that our customers feel heard and supported.
If you need assistance, please don't hesitate to contact us at 0161 601 0000, via email at service@raisin.co.uk or explore our FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Have been a customer of Raisin for a…
Have been a customer of Raisin for a couple of years now. Very easy to use and no faffing around giving personal details when wanting to invest. J
26 de junho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Philip,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Opening account
Easy to fill in. Any queries are quickly answered with 1 phone call which was promptly answered. Couldn't e any easier .
25 de junho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear Lesley,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and our agents Lydia and Ashley were able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Things are good
24 de junho de 2026
Resposta da Raisin UK
Dear Bimalendu,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Quick and easy to resolve my problem
Quick and easy to resolve my problem, I didn’t have to join the queue and wait too long for my call to be answered. Very helpfull
24 de junho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear customer,
Thank you for leaving a review for us. We value the positive review and are happy that you’re enjoying using Raisin UK.
We always work hard to provide excellent service and support to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Was easy to open
Was easy to open, but a bit early for a review as only opened it 2 days ago!
22 de junho de 2026
Opinião espontânea
Resposta da Raisin UK
Dear customer,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Excellent platform for bank savings and…
Excellent platform for bank savings and easy use on apps. Great.
23 de junho de 2026
Resposta da Raisin UK
Dear Wai,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Resposta da Raisin UK
Dear Charles,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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