Absolute pleasure speaking with Jack O’C today. It’s wonderful to actually get answers to questions and be treated with respect. Can’t recommend this company and its employees highly enough!!!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Raisin associate I spoke with did a very good job. She was kind, patient, and persistent in researching my question. I don't like to call and be a bother but she was very helpful and tracked dow... Ver mais
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Ver mais
A empresa respondeu
Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informações de contacto
New York, Estados Unidos da América
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service. Explained clearly what I didn’t understand
8 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you for sharing your feedback! We are delighted to hear that our customer service team was able to assist you and explain everything clearly. We appreciate your business and look forward to continuing to provide you with great support!
Only reason I gave it 4 stars was due…
Only reason I gave it 4 stars was due to the lengthy wait time. Other than that the customer service rep was good.
8 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you for taking the time to share your feedback! We are glad to hear that you had a good experience with our customer service representative. We sincerely apologize for the lengthy wait time you experienced. We know your time is valuable, and we are working to improve our queue times so we can assist you much faster in the future.
We appreciate your patience and look forward to providing you with a seamless 5-star experience next time!
EASY PROFESSIONAL CALL.
EASY CALL. VERY PROFESSIONAL.
I DIDN'T BRING UP MY ONLY ISSUE, WHICH IS THAT THE NEW WEBSITE IS A BIT CUMBERSOME TO WORK WITH.
8 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you for taking the time to share your feedback! We are thrilled to hear that your phone call was smooth and professional.
We also appreciate your honest note regarding the new website layout. We are continuously working to improve user experience, and feedback like yours helps us pinpoint where we can make things simpler and more intuitive.
If you ever run into specific difficulties navigating the site or have further suggestions, please feel free to reach out. Our team is always happy to assist!
Support was super easy to talk with and…
Support was super easy to talk with and they assisted me in the spot I couldnt do alone. Got everything back and figured out and working perfectly.
4 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
We're so pleased to hear that our support team was able to assist you in getting everything resolved and working perfectly. We appreciate you sharing your positive experience!
Great job….helped me easily and quickly…
Great job….helped me easily and quickly get done what I wanted. Thank you!
4 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
We are so happy to hear that we could help you achieve your goals easily and quickly. Thank you for your wonderful feedback!
Top Notch
Associate was helpful,friendly and importantly, efficient.
4 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you for your wonderful feedback!
Dylanni was excellent
Dylanni was excellent! She provided me with superior customer service in resolving my log in problem! She was professional, very cordial, had the technical expertise to get me back into my Raison accounts!
3 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
We are so happy to hear about your excellent experience with Dylanni! It's wonderful to know that your login problem was resolved with such professionalism and expertise. Thank you for sharing your positive feedback.
Incredibly helpful person.
What an incredibly helpful person Wendy was. She answered all my questions.
3 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We are thrilled to hear that Wendy was so helpful and took the time to answer all of your questions. We'll be sure to pass along your kind words to her!
Great service and communication
Great service and communication. Researched my problem and solved it. Patient, also!
3 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We truly appreciate your positive feedback regarding our service, communication, and patience. We're glad we could thoroughly research and resolve your issue!
Very pleasant and professional
Very pleasant and professional
3 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We truly appreciate your feedback and are so glad to hear you had a pleasant and professional experience with us.
Great experience
Customer representatives are easy to reach, courteous and professional.
3 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
We're so glad to hear that! Providing accessible, polite, and professional service is always our top priority, and we truly appreciate you taking the time to share your positive experience.
Great customer service from Dylanni
Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleasant in helping me. I also asked her a few additional questions not pertaining directly to my issue and she gladly answered them as well. I'd certainly hire her if I was looking for a CSR.
3 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We are thrilled to hear about your experience with Dylanni. It is wonderful to know how dedicated, knowledgeable, and patient she was in resolving your issue and answering your extra questions. We'll be sure to pass along your high praise to her!
Ms Hawks
Ms. Hawks was very helpful. She redirected me to chrome and assisted me with the correct but similar email. At that point I was able to sign in … no problem.
Thank you.
AL
2 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We are delighted to hear that Dylanni was able to guide you in getting signed into your account quickly and easily. We truly appreciate your feedback and will be sure to share your kind words with her!
Easy to call for assistance
I was able to call Raisin and communicate with a human who was helpful and who spoke very clearly.
28 de agosto de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We're glad to hear that you had a great experience reaching a clear, helpful member of our team. We truly appreciate your feedback and for choosing Raisin!
Trevor
Trevor, was efficient and fast. I felt very secure for him to be handling my issue.
2 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
We love hearing this! It’s wonderful to know that Trevor provided such fast, efficient support and made you feel completely confident and secure throughout the process. Thank you so much for taking the time to share your feedback, and we’ll be sure to pass along your compliments to Trevor!
The last agent I was forced to call was…
The last agent I was forced to call was very helpful and resolved my issue. Your Virtual Assistant failed by sending me a nonworking link to address the issue. The live agent failed too. He said my ssn was incorrect. I verified it on my account. His response was for me to call the main office #.
2 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you for taking the time to leave us a 5-star review! We are glad that our final agent was able to step in and successfully resolve your issue. We sincerely apologize for the frustration caused by the original link and the initial live agent's error. We are actively reviewing this feedback to improve our automated systems and agent training. We appreciate your patience and for sticking with us to get things sorted out!
Corbin the gentleman I spoke with was…
Corbin the gentleman I spoke with was very helpful and walk me right through what I needed to do. Made it very easy. Thank you Corbin.
2 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We're thrilled to hear that Corbin was able to walk you through the process step-by-step and make everything so simple for you. We truly appreciate your feedback and will be sure to pass along your thanks to Corbin!
Eric was most helpful in assisting with…
Eric was most helpful in assisting with my questions today. The wait time on the phone wasn’t too long, and once we connected, I was able to accomplish everything I needed.
One suggestion I would make is to expand the FAQ’s on the website. My question was pretty straightforward, and could easily have been found there.
2 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We're glad to hear that Eric was able to assist you efficiently and that your wait time was short. We also really appreciate your constructive feedback regarding our website's FAQs. We'll be sure to pass that suggestion along to our team as we work to expand and improve our online resources!
Great customer service
Jack was so helpful and answered every question I had. He really made it one of the best Customer Service calls I've had in a long time.
2 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
We're thrilled to hear that! Knowing Jack made this one of the best customer service calls you've had in a long time means the world to us. Thank you for the wonderful 5-star review, and we'll be sure to pass along your praise to Jack!
My customer service operator was great!
1 de setembro de 2026
Opinião espontânea
Resposta da Raisin U.S.
Thank you for taking the time to share your feedback! We are delighted to hear that you had a great experience with our customer service team. Providing excellent support is always our goal, and we truly appreciate your review!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.