Randalls UK Opiniões 

1518
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Got all everything I ordered and it was dispatched within days of ordering it, even though it was a weekend! Only down side was the international delivery time, buts that's out of Randall's hands. It... Ver mais

Classificada 5 em 5 estrelas

Very fast delivery and amazing sweets there was sweets in the jar that ive never had in my life they are amazing- one very happy customer! And will keep ordering when i can!

A empresa respondeu

Classificada 5 em 5 estrelas

I made online order for candies on Friday, July 31st. After an initial glitch (my fault completely), RandallsUK notified me almost immediately, rectified my error and quickly filled my order. The s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Randall’s UK (owner Jarrod, and the entire team) should be commended for their stellar service, delicious, varied, and quality products, and their playful, and positive culture. Videos are lit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de doces
  2. também em
  3. Confeitaria
  4. Mercearia gourmet

Escrito pela empresa

Selling worldwide treats & traditional pick & mix! Randalls began in 2015, as an independent retailer on Kettering and Market Harborough High Streets and has since expanded to online retail.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1518)

53 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic service

I ordered coffee mate and came quickly and very tasty too! Thank you!! I will definatly be ordering again soon when I’ve got through my order

2 de janeiro de 2024
logótipo da Randalls UK

Resposta da Randalls UK

Thank you very much Lisa! 🙏

Classificada 5 em 5 estrelas

Reliable and helpful staff!

We ordered Halloween & Christmas themed candy from Randalls UK to France in October last year (2023) and it all went perfect! The candy had good expiration date, the kids loved it and we'll definitely buy online again in the future from this excellent site.

30 de outubro de 2023
Opinião espontânea
logótipo da Randalls UK

Resposta da Randalls UK

Thank you so much for such a lovely review, we really appreciate it. So pleased it all arrived safely to France for you :-) looking forward to your future orders!

Classificada 1 em 5 estrelas

My brother ordered from you

My brother ordered from you, the items were broken and he was effectively told that ‘you have to break them to eat them’ what an attitude! Perhaps you’d like to receive a broken gift. I’ve looked at the review he left too and you claim just the packaging was damaged yet he told you the cookies were broken. I’m assuming you understand statutory rights? He even sent you a photo of the broken items! I’ll be making sure not to recommend you when you can’t even offer him a refund on broken items.

29 de dezembro de 2023
Opinião espontânea
logótipo da Randalls UK

Resposta da Randalls UK

Hello Claire. Thanks for your follow up review from your brothers who purchased. The item he purchased wasn’t cookies, it was Schogetten chocolate which comes in individual pieces inside. The chocolate had vary minor damages to it’s packaging which had occurred in transit. This product was wrapped & packaged well. We definitely understand ‘statuary rights’ and this product was gift-able & edible. Apologise that it wasn’t in 100% perfect condition.

Classificada 2 em 5 estrelas

I ordered 30th November and parcel was…

I ordered 30th November and parcel was delivered 5th December. One of the freeze dried sweets had only 3 sweets in and was quite crushed. Never had a problem before

30 de novembro de 2023
logótipo da Randalls UK

Resposta da Randalls UK

Hi Mel,
Thank you for your order and thank you for your review.

Your order was dispatched on the 1st, due to our 2pm same day dispatch cut off. Unfortunately it was then the weekend after this, and we do state that deliveries are made on working days.
We are so sorry about the damages to your Freeze Dried product. You can always contact us at sales@randallsuk.com, and we always aim to get any issues resolved as possible.

Kind regards,
Randalls UK

Classificada 5 em 5 estrelas

Great selection of overseas items

Randalls themselves were great. Despite not finding a phone number on their website a quick Google search located it and I rang and got the additional info I needed (no weight info against products). All the items were packed well including the crisps so arrived without being crushed.
However despite sending overnight for next day delivery by APC and getting various updates directly from APC they didn’t arrive and were a day late.

29 de novembro de 2023
logótipo da Randalls UK

Resposta da Randalls UK

Thank you for your great review about our service!
We're so sorry about your delay from APC, but we're glad you received your parcel safely.

Classificada 4 em 5 estrelas

Good items, but not enough.

Items are nice, but not nearly enough included for the price IMO. I know import tax is expensive, but I would’ve expected a few more things in the box, especially because the box it arrives in is huge.

28 de novembro de 2023
logótipo da Randalls UK

Resposta da Randalls UK

Thank you for your review, Caysie!
Unfortunately, imported Japanese products can be pricey but we try and be fair with our pricing and fill the gift box as much as we physically can.

Classificada 1 em 5 estrelas

Poor service from a company that doesn't care...

Item was damaged in post due to poor packaging and no replacement was offered. I was effectively told, "Oops... These things happen." As it was an edible item purchased as a gift, I wouldn't want to be given it myself, let alone give it to someone else. Needless to say, I will not be shopping with them again.

27 de novembro de 2023
logótipo da Randalls UK

Resposta da Randalls UK

Thanks for your review, James!
As discussed in our emails, the product was wrapped in bubble wrap to try and prevent damages.
Luckily, your product wasn't actually damaged and it was just the packaging.

Classificada 5 em 5 estrelas

Fantastic company

Fantastic company! Easy to use website, ordered and delivered the next day! Couldn’t believe it, Unheard of when living all the way south! Will be ordering again.

29 de novembro de 2023
Opinião espontânea
logótipo da Randalls UK

Resposta da Randalls UK

Thank you for your brilliant review, Amy!

Classificada 5 em 5 estrelas

Excellent service, friendly staff

Have ordered a few times now every time the service fast reliable and even when changing delivery details on one occasion nothing seems to be a trouble. All staff bubbly and passionate about the products and customers

2 de novembro de 2023
logótipo da Randalls UK

Resposta da Randalls UK

Thank you for your lovely review!

Classificada 5 em 5 estrelas

Love Randalls!

Great selection of products and super speedy delivery 👍

30 de outubro de 2023
logótipo da Randalls UK

Resposta da Randalls UK

Thank you for your brilliant review, Jade!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais