I use this cane for a few weeks and cover for the battery compartment fell off and I could not locate it. I contacted the company and they said sorry but they wouldn’t do anything about it. I would no... Ver mais
A empresa respondeu
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I use this cane for a few weeks and cover for the battery compartment fell off and I could not locate it. I contacted the company and they said sorry but they wouldn’t do anything about it. I would no... Ver mais
A empresa respondeu
We purchased a cane for post surgical hip replacement. Sturdy and generally stands on its own. However, our old house , that is not level can cause it to tip if not situated properly. But, the nite li... Ver mais
A empresa respondeu
Did not honor sale price. Significant overcharge. Also accessory travel bag was defective. Shoulder strap was in two pieces and unusable. Cane itself has no instructions but appears to be sturdy & w... Ver mais
A empresa respondeu
PRO: Height adjustable. Extra handle to assist with standing up. CON: The foot/base is very small and does not really give confident support/stability. Because the base is small, it causes the can... Ver mais
A empresa respondeu
ReadyWalker is a specialized mobility equipment company dedicated to helping individuals maintain their independence and quality of life. We offer a comprehensive selection of walkers, rollators, mobility aids, and related accessories designed to meet diverse mobility needs. Our mission is to provide high-quality, reliable mobility solutions that enable our customers to stay active, safe, and confident in their daily activities. Whether you're recovering from surgery, managing a chronic condition, or simply looking for additional stability and support, ReadyWalker offers products from trusted manufacturers that combine functionality, durability, and comfort. We pride ourselves on exceptional customer service, fast shipping, and expert guidance to help you find the perfect mobility solution. Our team understands that choosing the right mobility aid is a personal decision, and we're committed to supporting our customers throughout their journey to greater independence. At ReadyWalker, we believe that everyone deserves to move through life with confidence and dignity. We're here to help you take that next step forward.
Estados Unidos da América
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haven't recieved it!what kind of review would you expect?

Resposta da Ready Walker
If you drop your cane everything quits working. Disappointed it isn't built better. It tens to fall over alot.

Resposta da Ready Walker
It works great and gives me a sense of balance and stabiity.

Resposta da Ready Walker
It doesn't stand alone, always falling down. The swivel affects stability.

Resposta da Ready Walker
Yes, my assistance cane arrived in good condition.
It was easy to assemble.
Since experiencing a stroke five years ago and spending a whole year in assisted living rehab I have been home alone for four years and have transitioned from a wheelchair to a rolling walker to an electric scooter for outdoor activity and now am trying to walk with just a cane. My goal is to be able to go for walks and to just have a cane when out and about the area.
I'll be practicing with the cane indoors during this snowy winter and hope to be able to be walking well enough by Spring to put the rolling walker in the basement!
I hope your product will be worth the $75.00 it cost me.

Resposta da Ready Walker
Hello,
My aunt just gave my Mom a ReadyWalker walking stick. It has some great features and she really likes how light weight and sturdy it is. However, my Mom is only 4 ft. 11 in. and so even at the adjustable height of (86 -97 cm) is still about 2 to 3 to tall for her to use comfortably. Do you happen to have slightly shorter version of your cane? Please email me back to let me know if a shorter size is available.
Thank you for your time.

Resposta da Ready Walker
My cane came apart . the cord that holds the pieces together came out the pin that holds it together slipped OUT and i could not get it back . I would like a REFUND SINCE I NEVER GOT. TO USE IT I WOULD NOT TRUST IT.

Resposta da Ready Walker
I thought everything that i asked about was truly taking care of in a professional way. amazing cane great product - great service .

Resposta da Ready Walker
I was on the Ready Walker website trying to determine what the shipping costs would be for one of their products. In order to see what the cost was their system required a credit card number.
I did all that and then the next thing I know I get a notification I placed the order.
I immediately contacted customer service. The next morning I get an email saying the order was shipped with a USPS tracking number.
Clicking on the tracking number shows:
"Tracking Not Available: Tracking is not available for this item. This may be because the tracking number is invalid; USPS has not yet received payment; USPS has not yet received the item; the item does not include tracking; or other reasons."
So then I get an email that says "We are pleased to confirm that your order #******* has been received and will be processed shortly.
So if it has not been processed or shipped why can't you cancel it?
Guess the next step is to get Visa involved.
Edit: Ready Walker thinks I should call them to resolve this. I have communicated with them via email several times. They need to reach out to me to "resolve it".

Resposta da Ready Walker
Do not order from this company!
We have been trying to get a refund and they only have 1 customer support agent and he MUST give authorization for refund and address for return within 30 days. But- he doesn’t answer the phone- so no approval, no return. He finally answered and I have spoken to him now and will be providing dates and times that she called in order to prove she called within the 30 days. Just a hassle for a product that is inferior.
My 87 year old mother purchased this product thinking it would help her. It did not help with her stability. We just want to return it so we can purchase something else.

Resposta da Ready Walker
I purchased this cane based on a Facebook ad. There was a discount offered, and it “appeared” that the discount was not applied. I figured I’d wait until I got the cane and write in then. Well, I received the cane, and it was everything as promised in the ad, and I am thoroughly delighted with it. I emailed customer service about the discount, and it was, in fact, applied. When the final price came, it was only the shipping charge that was added. It was correct from the start. And David, from customer service answered my question within 1 business day. I highly recommend this cane, and especially this company.

Resposta da Ready Walker
I am 5’3” tall. The cane is too long for me even on shortest setting. I would like to return it.

Resposta da Ready Walker
Did not honor sale price. Significant overcharge. Also accessory travel bag was defective. Shoulder strap was in two pieces and unusable. Cane itself has no instructions but appears to be sturdy & well made. Battery compartment is hard to open & close with no indication on how batteries were to be installed. Alarm Butten is easily tripped and has been unintentionally activated 2x within the first few uses.
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Resposta da Ready Walker
The cane will not stand up on our rugs,keeps on falling,hope it is a sturdy cane

Resposta da Ready Walker
this cane is much sturdier than a regular metal one. The light is really not necessary but nice to have.

Resposta da Ready Walker
I use it for nighttime use since it has a light. It works great. I've had no issues with it.

Resposta da Ready Walker
We received 3 of these. We only wanted 2. Despite immediately leaving a message after our order indicated an order for 3 and not 2, 10 days ago, and leaving 2 more messages after that, we have never heard back, despite 24/7 customer service that is 'always busy' so you have to leave a message. Better and more prompt customer service would be helpful. Just left another message.

Resposta da Ready Walker
It isn’t too sturdy so almost everytime I leave it on the ground, it falls over and the batteries fall out. Everytime it falls! The light I cannot adjust up or down. I think the handle is too short. Lastly, at the smallest level, it’s still too tall for me. Could you please advise how I can send it back.

Resposta da Ready Walker
You should warn customers that cane will not stand up on CARPETED surfaces - only on flat -
driving me crazy - should at lease have soft
handle so you could lean it against something but but slick handle just lets it slide down !

Resposta da Ready Walker
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