I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... Ver mais
A empresa respondeu
STILL waiting to receive my payment. On the 9/9/25 I received a email from Anna who now doesn't work for the company....in this email are the following words..."We’re preparing your... Ver mais
A empresa respondeu
Be aware this company delays payment of funds. After talking directly with hmrc, Who confirmed the payments from them had been paid out directly too this firm . There still saying it’s two... Ver mais
A empresa respondeu
After a rocky patch with poor communication and being left in the dark, Lauren reached out to me at the start of the year to let me know that the company had changed management and we’re committed to... Ver mais
A empresa respondeu
At Rebate Mate, we're not just a business; we're a team of friendly professionals on a mission to help UK PAYE workers, just like you, claim the tax rebates you rightfully deserve. With years of experience, we've made it our goal to provide a seamless and transparent experience, ensuring you get every penny back.
102 Colmore Row, B3 3AG, Birmingham, Reino Unido
Respondeu a 68% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Amazing customer service!
Right from the start Anna informed me of what I would be entitled to and she was spot on! Very fast and effective service! Thanks again!
Rebate was an amazing, process so easy to follow supper reliable gave me more then I expected and I dudnt habe to fo anything would highly recommend
From start to finish, Anna and the team were amazing. Not only did they help me secure a significant rebate from the taxman, but they were also incredibly supportive and responsive to all my queries. Their professionalism and dedication made the entire process smooth and stress-free.
Thank you rebate team!!
Regards
Joe parkes
This was my first ever rebate and it couldn’t have gone any smoother than I imagined , Anna was amazing through out the whole process , keeping me informed all the way through , I would highly recommend this to others .
Again Anna was great and I will defiantly be coming back the next tax year .
I started my rebate process a few weeks ago with Anna and the team and today I’ve received the money in my account.
I have only good things to say about my experience. I was informed at every step, quick responses if I had any questions and a good service provided over all. Would definitely recommend!
Quick and hassle-free process, very friendly and helpful too. I recieved my rebate quickly with no issues, highly reccomend!!
Excellent service from start to finish. Fast effect and professional approach. Kept me informed throughout as well as answering any queries. Money has been paid as well as multiple referral fees. Get involved !
I tried to do my tax rebate through a company called ‘TaxBuddy’ who to be frank made a complete mess of it. Rebate Mate, Anna and her team fixed the mess TaxBuddy made and also got me my tax rebate which TaxBuddy weren’t able to do. Everyone who works at Rebate Mate is really helpful and the process is quick and easy. Thank you
What a brilliant service! Anna kept me informed throughout the process and was there to support and guide through every step, with very little input from myself needed. Anna handled my experience with professionalism and care, and I always felt as a valued customer with this company. Thank you again, I would absolutely recommend Rebate Mate to anyone!
Having had a terrible experience previously with another company I was initially a little skeptical but I can honestly say rebate mate were fantastic.
Anna was excellent at keeping me updated throughout the process. There was little effort on my end and the whole thing was so smooth.
Thanks you so much!
Brilliant , recommend you use. Easy , great service with all the help you need .
I had no idea I was eligible for any kind of refund until I spoke to Caitlin & Joel at Rebate Mate. The process was smooth from start to finish, with them always answering my questions in a clear concise way. My refund has now been processed and I would definitely recommend. Thank you so much guys, I’ll be back in the future for sure ☺️
I wasn't aware of this kind of service nor that I could actually apply for a tax refund.
When it comes to our money I believe we're all very fussy . I have contacted with Anna, Caitlin and Joel during the whole process.
I'm happy and very secure to say that this is a transparent company that take their time to explain how things work, do their best to get us the best outcome and they are very customer service oriented. I'm really happy with the service, I recommend it and I will use it again.
Their fees are relatively substantial regarding the service offered and this was something I talked with the company. But to be fair and after constructive conversations, I understand the complexity of the process and value this service. The exchange is fair and transparent and I'm happy that they have reached out to me to offer me the possibility to see some tax money back when without them I wouldn't even know it was possible. Thank you for your service. Honesty, quality and transparency..you can't put a price on those 😊
Anna was excellent at keeping me updated throughout the process.
Whole thing ran very smooth with little effort or stress on my end!
Thanks for the help!
So helpful, no hassle, straight forward and always on the end of the phone if I had a question. Highly recommend and they maximized my rebate

Resposta da Rebate Mate
“I didn’t know this service existed for PAYE employees or that I’d be eligible. Thank you to Anna and her team for explaining how it works, being transparent and answering all my questions along the way! I’m due to get my payment soon & I can’t wait. Thank you so much Rebate Mate!”

Resposta da Rebate Mate
Great service. Lovely staff on the end of the phone. Kept up to date along the process with progress with HMRC. Can’t wait for the payment I didn’t know I could get! Thanks RebateMate. Everyone who is eligible - do it!

Resposta da Rebate Mate
I didn't know whether I'd be eligible for a rebate, but the team were really helpful in explaining the requirements and the process.
Fantastic service, thank you!

Resposta da Rebate Mate
Great, honest service from Anna and her team. Didn’t know I was entitled to anything but it’s most welcome.

Resposta da Rebate Mate
Fantastic service start to finish. Didn’t even know I was entitled to a tax refund and got a really good amount. Thanks to Anna and the rebate team. 👍

Resposta da Rebate Mate
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