Regalcollective Opiniões 

218
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a matching bracelet for each daughter and my wife. The bracelets are beautiful and didn't take long to be delivered. They don't seem to tarnish and look very elegant. A great value!

Classificada 5 em 5 estrelas

Just got my 3 earrings with Names on them they are amazing and so personal cant wait to see their faces at Christmas :)

Classificada 5 em 5 estrelas

Everything about this purchase was amazing. Customer service is responsive and timely. Communication is open and they do what they say they will. Product arrived before expected. And let me tell you…t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have sent two emails to Regal Collective, and they have replied both times so can’t fault them there, however when i open the email it is blank. Their response is not there… i just want an update on... Ver mais

A empresa respondeu

Informações sobre a empresa

Informação fornecida por diversas fontes externas

Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

218 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(218)

182 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service

When my order arrived the box was empty and the packaging had been opened by customs or somebody. After contacting regal collective they were very apologetic and quickly acted to resend me the earrings I ordered which arrived quickly. I was very impressed that they acted so professionally and quickly to right a wrong. I also love the bow earrings they sent, beautiful.

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely loved my necklace

Absolutely loved my necklace. It was easy to place the order, it's good quality and arrived in a timely manner. I would recommend this company.

16 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I placed an order nearly a month ago…

I placed an order nearly a month ago and have not received any correspondence from Regal Collective at all. They took my money and I haven't received my order.

Update 1-16-26 - I received an email for the 1st time after posting this review and I seen on their website where my package was in fact delivered on 1-5-26 but I couldn't find it. According to the pics that was taken from the carrier, they placed it on top of a FENCE POST at the entrance to our HAY FIELD but that's not where I found it. I had to search for it and it was on the ground in the brush on the ground where the wind had blown it in the past 11 days 😡

14 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

It take ages because company not based in UK.

FIRST REVIEW: First of all, company based in China however you never realized that until they dispatch your order.

I paid £9 for priority processing + shipping. However my order dispatched 8 days after I placed the order and it is arrived 16 days after.

Also the product quality is not great too.

UPDATED REVIEW: Tracking ID showing my order dispatched from Yiwu, China. How would you explain this, if you based in Canada? Thank you

17 de dezembro de 2025
Opinião espontânea
logótipo da Regalcollective

Resposta da Regalcollective

Hello Utku,

Thank you for taking the time to share your feedback and for supporting our small family business. First and foremost, we’d like to clarify that we are based in Canada, not China. Transparency is very important to us, which is why our fulfillment and shipping process—visible in our shipping policy at checkout— explains how orders are processed, along with our processing and delivery timelines.

Your order was placed with priority processing, which allowed it to move ahead of the queue on our end. We processed and dispatched your order within 5 business days (Monday–Friday). Please note that custom items take additional time to process to ensure all details are precise and meet our high-quality standards before being shipped. Your order was delivered within our promised shipping timeline and timeframe, While we always aim to meet our estimates, occasional delays can occur during peak or holiday periods that are outside of our control once the package is in transit.

We’re truly sorry to hear that the Personalized Heart Name Necklace did not meet your expectations. Jewelry is a personal purchase, and we understand that not every piece will be the perfect fit for everyone. Our team has followed up with you via email to assist further and work toward a resolution.

Team Regal Collective

Classificada 2 em 5 estrelas

Beautiful but the hoops became loose

I originally ordered the Ribbon Bow Earrings from Regal Collective and was really happy with them. They arrived in under two weeks, which was so fast considering they’re based in Canada! The sterling silver earrings were beautiful, well-made, and didn’t irritate my ears or cause any discolouration. I also thought the price was fair and I was really happy with my purchase at the time.

Unfortunately, after wearing them for a while, I’ve had an issue with the hoops becoming loose. I tightened them once, but they became loose again very quickly. They’ve gotten to the point where I’m no longer comfortable wearing them because I’ve almost lost one due to how loose it became.

It’s really disappointing because I genuinely loved these earrings when I first bought them and had no issues with them initially. Unfortunately, because I can’t wear them without worrying about losing them, I wouldn’t be able to recommend them anymore.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My favorite Christmas gift!

I love my purchase & that it was stainless steel. It will wear & look fantastic for years! I ordered a 3 heart necklace & had my husband give it to me for Christmas. My daughter & her sister in law loved it too! Today I ordered 1 for each of them! I didn’t need customer service as everything went smoothly. I highly recommend this company. The quality is fantastic for my purchase.

10 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor communication

There was an add to have your name written in Greek on a necklace. We just traveled to Greece this summer and thought it would be a great gift for my daughter. I filled out the form putting my daughters name in English thinking it would be translated to Greek as o do not speak the language and it did not say to enter it as Greek letters. Which of o had to do I would not have bought the necklace. I also decided to order a ring. When my order arrived the necklace was spelled in English and there was no ring in the box. I contacted the company and they told me I never filLED out the portion for the ring and that the necklace was spelled as I had written it.
as a company they should have communicated to be about the missing name for the ring. Instead they changed me for the ring and sent an empty box. After communicating with them they only will credit me for the ring, and will not correct the necklace. I would not recommend dealing with this company as they do not stand behind the customer and their communication is poor. Look to Etsy where their sellers always contact the buyer to make sure the orders are correct before proceeding with the sale.

22 de dezembro de 2025
Opinião espontânea
logótipo da Regalcollective

Resposta da Regalcollective

Hello Danielle,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and would like to clarify a few important points for transparency.

The Greek name necklace was produced exactly as the order was submitted on our website. As stated clearly in the product description, customers are responsible for entering the name in Greek characters. If the name is entered in English, it is engraved in English as provided. No Greek text was entered on the order, which is why the necklace was made accordingly.

Regarding the custom name ring, no custom text was provided at checkout. Because all custom details must be completed before placing an order, the ring could not be produced. For this reason, the ring was fully credited back to you, as confirmed by our team.

Our team has already reached out to you directly via email in an effort to resolve this matter and provide assistance. We always strive to be fair and transparent, and we stand by our policies, which are in place to ensure accuracy for all custom orders.

We truly appreciate your understanding and thank you for supporting our small family business.

Kind regards,
Regal Collective Team

Classificada 1 em 5 estrelas

Misprinted earrings!

I order two pairs of custom name earrings as gifts and the all were printed the wrong way around!!! How is that even possible?!? Do not order here!

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dainty bow hoop earrings

I ordered the dainty bow hoop earrings and they are so stunning, I ordered them as part of my design for my collection of ear piercings and they are so beautiful and understated. Delicate and look very high class and quality

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love my purchase

I ordered the Paw print necklace and diamond ribbon earrings and I love them both. Great quality and workmanship. ♥️♥️♥️

6 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy

Do not buy! It says delivered but I never got my necklace with my kids name on it. I'm better off ordering from shein.

17 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best quality jewelry piece

This is my second time ordering a name necklace and once again my daughter in law, loves it. She had another baby and asked me if I could get another one with all 4 names on it. She never took the last one off and she will do the same thing with this one. The quality is amazing. I will order another one if I need to.

26 de dezembro de 2025
Opinião espontânea

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