Great communications for issue we had with our slide out bin. Covered under a warranty claim, the company sent out the replacement frame as soon as it was in stock. No hassles or chasing up. Thanks fo... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Teriffic service and quality item. Had organised an in store pick up of the sink but had it personally delivered by a staff member that lived close to my home! Highly recommended
Rubbish bins ordered were fit for purpose: Domestique PLUS 34L Twin Slide Out Concealed Waste Bin with Soft Close - 300mm Cabinet. Bins were received complete and in about three days. I took my ti... Ver mais
A empresa respondeu
We ordered a granite sink but unfortunately it arrived with some damage (transit from Vic to Qld). A few photo's and an email were sent to the store and less than 2 hours later a replacement had been... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Bathroom, Kitchen, Storage, Lighting, Garden & Irrigation, Home Theatre, and Flooring
Informações de contacto
49-51 Mills Road, 3195, Braeside, Austrália
- (03) 9544 3003 or 1800 RENOSTORE
- service@renovatorstore.com.au
- renovatorstore.com.au
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good and fast
My items arrived quickly and in good condition. Easy to install and they look great.
26 de março de 2026
Resposta da Renovator Store
Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with our service.
Quick and reliable service.
6 de fevereiro de 2026
Resposta da Renovator Store
Thank you so much for the 5-star review! We’re thrilled to hear you had a quick and reliable experience with us. We look forward to assisting you again soon.
I purchased a pull out bin
I purchased a pull out bin, unfortunately I didnt measure the depth of the cupboard so I had to return it and they where a breeze to deal with, I highly recommend using the renovator store and I would like to thank then for understanding my situation.
8 de março de 2026
Resposta da Renovator Store
Thank you so much for the 5-star review! We are so glad to hear that we could make the return process easy for you. We understand that sometimes measurements can be tricky, and we’re just happy we could help resolve it smoothly. We look forward to helping you with your next project!
Despatch and Delivery as promised at…
Despatch and Delivery as promised at time of order
17 de março de 2026
Terrible product same delivered…
Terrible product same delivered scratched and dinted
16 de março de 2026
Happy Customer
All we needed was a bin to go under the sink. This should have been a simple purchase but finding a sturdy item to fit proved challenging.
Thanks to the internet and a user friendly website we found Renovator Store.
The product fits, is a great design, reasonably priced, easily installed and arrived in a couple of days.
Thanks for great customer service. 5 stars.
22 de fevereiro de 2026
Resposta da Renovator Store
We're so glad we could help end the search for the perfect bin! Sometimes the simplest items are the hardest to find, so hearing that the design and fit were just right for your home makes our day. Thank you for choosing Renovator Store and for the kind words about our service. :)
No complaints!
Bought my bins on back order and they are as advertised and suit my needs. Communication with Renovator Store was good and delivery was on time.
22 de janeiro de 2026
Resposta da Renovator Store
Thanks for the 5-star feedback! We're glad our communication and delivery met your expectations, and that the product is working out well for you. Thanks for choosing Renovator Store!
Resposta da Renovator Store
Thanks for choosing us! We’re so glad you found great value in your purchase. We look forward to helping you with your next home project!
Great Quality
I have purchased Audio cable, it was great quality and really good price, I have received cable on time and hassle free.
16 de fevereiro de 2026
Resposta da Renovator Store
Thanks for the great feedback! We're happy to hear your purchase was easy and hassle-free from start to finish. We appreciate the support and hope you enjoy your new audio setup! :)
Resposta da Renovator Store
Thanks for the 5-star review! We’re so glad you found exactly what you needed from our range and that the delivery was nice and quick. We appreciate the support!
I had no problems buying from your…
I had no problems buying from your store, although my sink is not fitted yet.
3 de março de 2026
Resposta da Renovator Store
Thanks for the great review! We're happy to hear the buying process was hassle-free. We hope the installation goes perfectly and you enjoy your new sink for years to come!
Rubbish bins ordered were fit for…
Rubbish bins ordered were fit for purpose: Domestique PLUS 34L Twin Slide Out Concealed Waste Bin with Soft Close - 300mm Cabinet.
Bins were received complete and in about three days. I took my time with installation and am very happy with how they work, including use of the door bracket and the soft close feature.
9 de fevereiro de 2026
Resposta da Renovator Store
Thank you for the great feedback! We're pleased to hear the bins are fit for purpose and that the installation went well. We appreciate you choosing Renovator Store for your waste management solution!
Resposta da Renovator Store
Short and sweet—we love it! Thanks for the feedback on our delivery speed and product accuracy. We appreciate your support and hope you enjoy your new purchase!
Good overall experience
Good overall experience. The electronic products I purchased were in good condition and working properly. Everything was fine and as described. Happy with the purchase.
4 de fevereiro de 2026
Resposta da Renovator Store
We really appreciate the feedback! It’s wonderful to hear that everything was as described and that you had a smooth experience from start to finish. We take great care in our product selection and shipping, so knowing you're happy makes it all worth it. Enjoy your new tech!
Resposta da Renovator Store
Thanks for the great feedback! It’s wonderful to know the item was a perfect fit and easy to get set up. We appreciate your support and hope to help you with your next project!
Love my kitchen sink looks great I…
Love my kitchen sink looks great I haven’t had it installed yet love it thank you
15 de fevereiro de 2026
Resposta da Renovator Store
Thanks for the 5 stars! We are so glad you're happy with your new kitchen sink. It’s a beautiful choice, and we hope the installation goes perfectly. Thank you for choosing Renovator Store!
Refund Request
Hi Team
I have recently requested to process a refund due to my renovation being held up one of the items that didnt fit I requested for a bigger size as Kitchen Cupboard Dish Rack - 770mm to amend the Order #1003178013 however you have fixed sizes and now you refuse to return This is poor customer experience as I have advised I have un necessary renovation delays causing me stress . Im requesting you provide me with a larger size and or refund me for the dish rack too Regards Grace
3 de dezembro de 2025
Resposta da Renovator Store
Thank you for your feedback. We understand renovation delays can be stressful, and we genuinely empathize with your situation.
We do our best to support customers, but our 30-day return policy is in place to ensure fair and consistent service for everyone. As your order is now past that window, and as we only stock 600mm and 900mm dish racks (so a 770mm size isn’t available), we’re unfortunately unable to provide a refund or exchange.
As a gesture of goodwill, we’ve offered Store Credit for your dish rack, which we hope you can make use of. We appreciate your understanding of our policies and the need to maintain them for all customers.
As described and great price!
Bin I ordered arrived super quick and we'll packat
15 de fevereiro de 2026
Resposta da Renovator Store
Thanks for the great feedback! It's wonderful to hear you're happy with the price and the speedy delivery. Our team works hard to get orders packed securely and out the door fast, so we're thrilled to know we hit the mark for you. Enjoy your new bin!
Resposta da Renovator Store
Thanks for the great feedback! We’re thrilled you're happy with the price, the speed of delivery, and the product itself. We appreciate the support and hope to help you with your next project soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.