RENT A ROOM Opiniões 

129
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Firstly they tried to force me to give two months notice to leave the property despite the notice period being one month in the tenancy agreement. They did finally agree to allow me to move out afte... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Ver mais

Classificada 5 em 5 estrelas

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Ver mais

Informações sobre a empresa

  1. Empresa gestora de propriedades

Escrito pela empresa

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

129 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(129)

28 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ 5 star customer service!

What a great company with a fab team!! You guys have made one of the toughest times in my life, that little bit easier. Andy,Carrie and Gemma have all been brilliant, always at the end of the phone or email, even having out of hours assistance for emergencies, is such 5 star service. The easy to use app to report any issues in your accommodation, is also amazing customer service. Keep up the amazing work you all do!

29 de fevereiro de 2024
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Hi Mark, glad you've had a great experience with us. Wishing you all the best in your new home!

Classificada 5 em 5 estrelas

Great letting experience

The letting process from beginning to end was fast and seamless. Carrie was really great help too and my partner was able to move into his ensuite room just in time. In one word, it was a wonderful experience.

13 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My name is lee and I have currently…

My name is lee and I have currently just moved into a room with rentaroom. Their site was really easy to use and the staff are super responsive! I was homeless living on the streets and Carrie an Andy who dealt with me was so helpful and understanding and the turn around for me moving into the room was so quick! I’m so greatful for them two helping me out!
Highly recommended 5*****

14 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Swift, simple and very professional

Great experience, I worked with Carrie who was wonderful - delivering superb communication in every stage of the moving process making it feel extremely easy and stress free - allowing me to move in very quickly. Moving felt a lot better with the support provided and everything is amazing so far & meets expectations.
Thanks to Carrie & Rent a Room both.

19 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Carrie was very helpful and nice during the whole process of moving into the room and made it easy to understand the things I was confused about, the room was well looked after, very clean and modern.

12 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

An experience worth recommending.

Have had quite a great experience with Rentaroom, from viewing, referencing and leading up to check in. My advise to anyone wishing to rent with rentaroom (which I am sure will be appreciated) is to be forthcoming and honest. I feel very lucky to have dealt with real people with empathy, and not robots. Shout out to Andy and Carrie for a stellar job they are doing.

24 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Smooth move in

Carrie from Rent a room helped me move in, and also helped with my friend. Even gave me a lift to my friend's room and then back to my room as I had no car. Issues have been documented and promised to be rectified soon

17 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Nice open spaces

Nice open spaces, warm temperature, reliable appliances and equipment, friendly staff and residents.

8 de novembro de 2023
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Thanks for your kind review Daniel, we hope you enjoying living in your new home :-)

Classificada 5 em 5 estrelas

We have used Rent A Room for several…

We have used Rent A Room for several years to manage our properties and could not reccomend them highly enough. With all the ups and downs a property business throws at you it was so reassuring to know our properties were in safe hands and being well looked after. In particular I would like to mention Julie at Rent A Room who always goes above and beyond to help myself as a landlord and is a reassuring voice at the end of the phone, thank for all your help!

2 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Professional and efficient service from…

Professional and efficient service from start to finish, any questions answered promptly and nothing too much.
Warm welcome and highly recommended
Craig

13 de setembro de 2023
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Thanks for your feedback Craig, we hope you enjoy living in the house :-)

Classificada 5 em 5 estrelas

Superstar Carrie

Carrie was absolutely amazing & helped me get sorted as soon as she possibly could

30 de agosto de 2023
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Thanks Chris, glad you had a good experience. Hope you enjoy your new home. If there's anything we can do please let us know.

Classificada 4 em 5 estrelas

Floor should be more clean and cleaner should come at least once a week. Bedding is not ok

Floor should be more clean and cleaner should come at least once a week. Bedding is not ok I can't sleep properly. Can we change that please

4 de setembro de 2023
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Hi Ravinder, the cleaners come twice per week as per the advert and contract.
We do not provide bedding, other than the mattress protector which is hotel standard, so I'm not sure the issue here? Please contact us via the tenant app is there is something you want us to look at specifically.

Classificada 5 em 5 estrelas

Shout-out: Andy and Carrie

My partner and I recently moved in together for the first time with the help of Rent a Room. Both Andy and Carrie are absolutely amazing people who helped us every step of the way, so friendly and helpful with any of our questions.
Thank you so much!

30 de agosto de 2023
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Thanks for your positive review, we'll pass your thanks on to Andy & Carrie! Hope you enjoy your stay in the property :-)

Classificada 5 em 5 estrelas

One of the staff members has always…

One of the staff members has always gone above and beyond for me - Carrie. Whenever I've needed anything at all she has been there for me, from maintenance issues to rearranging and moving furniture which she really didn't need to do. I cant thank her enough, and she is a credit to rent a room.

31 de agosto de 2023
Opinião espontânea
logótipo da RENT A ROOM

Resposta da RENT A ROOM

Thanks for your positive review, we'll pass your thanks on to Carrie! Hope you enjoy your stay in the property :-)

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