I would like to give a big shoutout to Monette. She has helped me over the past few weeks navigate my rental application. I am so grateful for her patience and understanding.
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Leia as opiniões dos outros
We were impressed. We are not conventional renters as we are retired, have no rental history & our income does not come in monthly pay slips, but with a bit of liaising via email we provided all the i... Ver mais
The process of becoming guarantor for my son's flat in Leeds was swift and painless. It was mostly completed online with only a small number of readily available financial documents needed. My financ... Ver mais
I'm a tenant. Does not say why the application is still in processing. Even with my right to rent, employer confirmation and everything, still require my guarantors employers email( this is too muc... Ver mais
Informações sobre a empresa
Escrito pela empresa
Rent with confidence. A trusted network of verified renters, landlords & agents.
Informações de contacto
London, Reino Unido
- support@rentprofile.co
- rentprofile.co
4,2
Bom
3 mil opiniões
Respondeu a 1% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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They were communicating well
27 de agosto de 2025
Good job
Mia and her team got the references and the paper done quickly.
Clear communication at every step.
Approachable.
26 de agosto de 2025
Requested a phone call to help explain parts of check that the representative appeared confused about, did not receive it. I felt as though the email correspondence was not clear for my employer also
Requested a phone call to help explain
26 de agosto de 2025
Water heater is not working in the…
Water heater is not working in the house I have been living in the house with out good bath . Am very unhappy
25 de agosto de 2025
Harassing with automated emails over the weekend
The process was smooth, however I filled out the application on a Friday evening. I got prompted to ask my manager to verify the link he got on his work email. The next day I got another 2 automatic prompts. Most people don't work on Saturdays and Sundays. Sunday I got another prompt. Unfortunately for me the Monday was a Bank Holiday in the UK. I got contacted by a person not automated message this time.
The first few questions were about Open Banking and work email which I've already filled out.
I complained to them about not giving me enough time to take action and then that was enough to give me a pass. So I didn't even have to verify the work emails.
Overall not a bad process but there's room for impovement and I hope this get's heard.
25 de agosto de 2025
Simple and easy
25 de agosto de 2025
Very easy to navigate and complete
Very easy to navigate and complete, although I was a bit wary of submitting my banking, but it was all good. The big plus side was the referencing was completed quickly
28 de agosto de 2025
The team took too long to contact the…
The team took too long to contact the previous landlord and they lied about contacting them until I (the resident) merged their emails together and forced them to contact my previous landlord.
29 de agosto de 2025
They did what they said what they were…
They did what they said what they were going to do to do and were helpful along the way, although the app assumes clever usage for delivery of required original deliverables
28 de agosto de 2025
Very thorough and professional
19 de agosto de 2025
quick responses and efficient
21 de agosto de 2025
I didnt like the constant reminders
20 de agosto de 2025
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