I would like to give a big shoutout to Monette. She has helped me over the past few weeks navigate my rental application. I am so grateful for her patience and understanding.
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Leia as opiniões dos outros
We were impressed. We are not conventional renters as we are retired, have no rental history & our income does not come in monthly pay slips, but with a bit of liaising via email we provided all the i... Ver mais
The process of becoming guarantor for my son's flat in Leeds was swift and painless. It was mostly completed online with only a small number of readily available financial documents needed. My financ... Ver mais
I'm a tenant. Does not say why the application is still in processing. Even with my right to rent, employer confirmation and everything, still require my guarantors employers email( this is too muc... Ver mais
Informações sobre a empresa
Escrito pela empresa
Rent with confidence. A trusted network of verified renters, landlords & agents.
Informações de contacto
London, Reino Unido
- support@rentprofile.co
- rentprofile.co
4,2
Bom
3 mil opiniões
Respondeu a 1% das suas opiniões negativas
Geralmente responde em 14 horas
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RentProfile: A five star rating isn't enough
RentProfile checked me out etc for a flat to rent. They helped me every step of the way with care, compassion, and understanding. I couldn't fathom the tech involved in modern ways and this company found all the ways round everything they could. They put themselves out with such clarity in their explanations, patience, courtesy, and love. I even had tech free means to make payments, and an email approach to send the paperwork. Without this I wouldn't have got the flat I so wanted, and would in a couple of month's time have been facing possible homelessness.
RentProfile: you are amazing. And I can't thank you enough for the lengths you went to so that I can settle happily and have a home. See my years out with dignity and feeling wanted and valued. Thank you.
20 de agosto de 2025
Instructions for completing the…
Instructions for completing the relevant forms as a guarantor were not clear.
20 de agosto de 2025
Convenient
Convenient! Clear and easy for customers to track the status!! Staffs are easy to contact and work in high efficiency. Like this app
18 de agosto de 2025
Easy to use and track your renting…
Easy to use and track your renting process!! Would recommend to others.
18 de agosto de 2025
I didn't enjoy the process at all and…
I didn't enjoy the process at all and don't understand why you can't undertake a credit check of the guarantor like any normal business.
18 de agosto de 2025
Helpful customer service
Very helpful and quick to respond to emails, follow up on information provided. Marie helped me with my rent profile.
22 de agosto de 2025
their time to respond or reply was very…
their time to respond or reply was very slow.
21 de agosto de 2025
You guys are nice and fast
20 de agosto de 2025
It’s was easy to use and easy to track…
It’s was easy to use and easy to track progress.
16 de agosto de 2025
Recent house rental
Once I got to grips with filling in the form it was straightforward. Any problems were quickly dealt with and the communication was very good. Would recommend this company
19 de agosto de 2025
Phone colleagues were incredibly…
Phone colleagues were incredibly helpful. Confirmation of payments could have been a bit faster. But overall very good experience.
20 de agosto de 2025
That's absolutely incredible that it exists!
I appreciate that it is available online.
14 de agosto de 2025
Very professional and fast answering…
Very professional and fast answering for any query
15 de agosto de 2025
Amazing on how they respond straight…
Amazing on how they respond straight away the give all information needed to know what and how to do.
18 de agosto de 2025
You are so Excellent and Professional…
You are so Excellent and Professional in handling your customer
13 de agosto de 2025
I was very happy with their service
I was very happy with their service. Communication was clear and they responded promptly whenever I had questions. A smooth and positive experience.”
13 de agosto de 2025
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