Mr. Deion helped me handle an overcharge by a RepairPal certified shop to retrieve over $500 in overcharges. He was professional, courteous, and effective, ensuring my MaxCare contract was properly ex... Ver mais
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Leia as opiniões dos outros
Setting the appointment was so easy. Gave make and model of car and the symptom (no a/c 🥵) and a preferred time and day. Booked an appointment for the following morning within seconds.
A empresa respondeu
Bre with RepairPal was very helpful with answering my questions. When I realized I needed to change the time of my appointment she also went through the process of changing it herself and sent me a sc... Ver mais
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RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Informações de contacto
2261 Market Street #4705, 94114, San Francisco, Estados Unidos da América
- feedback@repairpal.com
- repairpal.com
4,6
Excelente
119 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to get info and a live person…
Very easy to get info and a live person quickly responded.
24 de março de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
So happy to hear that, Clinton! We're always here for you and your car!
great customer service
great customer service, very easy using the chatbot. helped me with all of my questions and got me an appt for my truck on the spot.
24 de março de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Thank you for the awesome feedback, Felix. We are thrilled to hear our team was able to assist and made the process easy for you.
it seemed so easy to set an appointment
17 de março de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Thanks for the love, Darren!
Very punctual and helpful.
12 de março de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Love to hear it! Thanks so much Mica.
Great Experience
Lori was great. She answered all my questions and easied my concerns. Found my policy and explained what I needed to do.
11 de março de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Hi John! Yay we're so glad Lori was able to answer your questions and ease your concerns. That's what we're here for. Thanks for the 5 stars!
Thermostat replacement
Thermostat replacement
03/06/2025
You said the replacement of a thermsstst on my 2014 Buick Verona would be 65% for the part and 35% for the labor Thermostat was $29.08 and labor was 213.36. You were totally wrong.
6 de março de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Janet! If you’ve had work done at one of our affiliated shops and used our estimator, we can help! The good news is that we stand behind the estimates provided by our estimator so if you believe the pricing wasn't accurate, we'd be happy to review the charges and make things right.
Our estimator considers OEM parts and follows the manufacturer's suggested retail price, along with labor costs specific to our network of trusted shops in your area.
Please email us at operations@repairpal.com with any relevant documentation, and we’ll begin our investigation. We look forward to assisting you!
setting up the online service…Use the Chat feature
setting up the online service appointment was pretty easy when I responded to the Chat help. Finished in a couple of minutes.
26 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Thanks so much for the review! We are so happy to hear the process was easy. That's our goal!
Lori is AWSOME!!!!
Lori was very helpful and resourceful and patient as I was Working through some decisions, and I truly appreciated her patience and understanding. I would definitely recommend this app communication to others. As I was pleasantly surprised with the quickness of responses.
24 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Thanks a ton for the kind words, Mesia! We're so glad Lori could help you out and make things easier. We really appreciate your recommendation and look forward to servicing you in the future.
Lori was very helpful
23 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Glad to hear that, Jim! We're always here for you and your car.
Quick and understanding service from…
Quick and understanding service from Lori!
23 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
We are stoked to hear about the service you received from Lori! Thanks for the love, Amariah!
Super fast service and very polite 👌
Super fast service and very polite 👌
20 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Yay! That's what we like to hear. Thanks for the review, Krystal!
Oil change and tire check
The chat session to schedule my appointment was fast, efficient and use of the "Golden Girls" meme was cute:-)
19 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Thanks for the awesome feedback, JC! We're so glad everything went smoothly—and we're definitely team Golden Girls around here!
Fast and friendly service!
The correspondence was friendly, accommodating, and helpful!
18 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
We’re so happy you loved it, Walter! Thanks for the great review!
Super helpful and easy
18 de fevereiro de 2025
Opinião espontânea
Resposta da RepairPal, Inc.
Thank you for the love! Your feedback truly brightened our day!
Repairpal estimate is worthless
Repairpal estimate is worthless. They gave me an estimate of max $140. I scheduled appt through repairpal with Precision Tune. The diagnosis was exactly what was on the on estimate. The actual charge was almost $500. I should have gone to my regular repair shop. Will never use repairpal again...it's useless.
25 de novembro de 2024
Opinião espontânea
Resposta da RepairPal, Inc.
Hi there!
We would like the opportunity to investigate this further and see how we can turn your experience around. We're sorry that you were left with a negative impression and assure you that this is not the experience that we strive for. Please reach out to us at operations@repairpal.com to get that research started along with any documentation that you have from your experience. We look forward to hearing from you!
Resposta da RepairPal, Inc.
That is our goal when it comes to car repair—fast and easy. Thank you for the amazing feedback, Sierra.
Calyx was excellent
Calyx was excellent - she was helpful and funny.
3 de novembro de 2024
Opinião espontânea
Resposta da RepairPal, Inc.
We are stoked to hear about your experience with Calyx! Thank you for the support, PT.
Customer Service was EXCELLENT
Bot was easy to use and Customer Service was excellent!
25 de outubro de 2024
Opinião espontânea
Resposta da RepairPal, Inc.
Hi Paula! Happy to hear you had a great experience. Thanks for the love!
Fast and informative.
23 de outubro de 2024
Opinião espontânea
Resposta da RepairPal, Inc.
Hi KJ! Thanks for the love! Glad to hear it was an easy process.
Quick Easy Answers!
I needed to know about how the rental car service works with my carmax service and Bre was able to help me and give me answer quickly! I am able to arrange a rental car if needed through a repairpal service center!
22 de outubro de 2024
Opinião espontânea
Resposta da RepairPal, Inc.
Thank you for the awesome feedback, K. We are thrilled to hear that Bre was able to assist and make the process easy for you.
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