J’ai été prélevé sans avoir bénéficié d’un service demandé. Tim que j’ai contacté pour des explications, me les a fourni avec beaucoup de courtoisie et de bienveillance. J’ai sollicité un remboursemen... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Arnaque !!! Je suis prélevé sur mon compte toutes les semaines alors que je n'ai jamais souscris à un abonnement. La preuve aucun compte créé même en essayant toutes mes adresses mails. Impossible de... Ver mais
Ho prenotato un taxi..è stato molto facile e puntuali..per un mio errore di poca attenzione ho sottoscritto un abbonamento di 49,99 euro…quando me ne sono accorto ho subito contattato il servizio clie... Ver mais
A empresa respondeu
This is a total SCAM company. DO NOT USE THEM. Had to pay €0.01 to activate my account as I was trying to sort a taxi. It then tells you it’s a 3 day free trial. When I realised I cancelled the subsc... Ver mais
A empresa respondeu
2,6
Mau
81 opiniões
Respondeu a 54% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
They sell you a subscription that you…
They sell you a subscription that you pay a lot for, but they do nothing in return #scam
25 de dezembro de 2025
Opinião espontânea
Metto 1 perché non si può mettere 0
Mi è stato addebitato un abbonamento di 49,97 senza nessun consenso. Ho provato, e sottolineo, provato a prenotare un taxi, la risposta è stata "non disponibile" e oltretutto mi hanno truffato quasi 50 euro. Truffatori, sconsigliati, esigo un rimborso per questa disonestà. Vergognoso.
13 de dezembro de 2025
Opinião espontânea
C'est de l'arnaque
C'est de l'arnaque,
J'ai voulu réserver un taxi il m'a mis indisponible et ils continuent de me débiter.
Comment se passe les remboursements et est ce qu'il vont arriver
15 de dezembro de 2025
Opinião espontânea
Scam
Scam. Thankfully my bank stopped it and asked if I knew about the payment. Small print somewhere about a 3 day trial after I authorised £0.01 payment while trying to book an online taxi abroad. One tiny saving grace is I replied to the chat feature in the text messages I received and was able to cancel the dodgy subscription…although I will be watching my accounts very carefully from now on.
17 de dezembro de 2025
Opinião espontânea
PERCHÉ ADDEBITATE A TUTTI ABBONAMENTI…
ATTENZIONI TRUFFA!!PERCHÉ ADDEBITATE A TUTTI ABBONAMENTI NON RICHIESTI?? PERCHÉ VI PRENDETE I SOLDI SENZA UNA CONFERMA? PERCHÉ TRUFFATE E RUBATE? I NUMERI DI TELEFONO SONO INESISTENTI SI SCRIVONO LE RECENSIONI POSITIVE DA SOLI NON TI CONTATTANO SE NON CON IL BOT. LA TRUFFA È INCENTRATA TUTTA SUL ABBONAMENTO FARE ATTENZIONE SULLE EMAIL!! RESADEXA RIDAMMI I MIEI SOLDI!
17 de dezembro de 2025
Opinião espontânea
I can confirm that this is a scam…
I can confirm that this is a scam website. Like others I apparently paid €0.01 when I made a restaurant booking then was charged €49 for a "subscription" which I never agreed to. I have asked for a full refund of the 3 payments taken from my bank account out. I shall take it further unless I receive this refund, rather than the one payment they have offered.
16 de dezembro de 2025
Opinião espontânea
This is a SCAM website
This is a SCAM website. The website openly charges 49.99€ per month after a one-time booking of a table at a restaurant. The company openly asked to pay 0.01€ for the booking and then proceeded to subscribe the user, without consent or warning, to the privileged subscription of 49.99€ per month (not even the standard one). This website have taken 200€ out of my bank behind my back.
2 de setembro de 2025
Opinião espontânea
SCAM
While touring in Italy and simply trying to make a reservation at a restaurant - a single restaurant for a single meal - I thought I was giving my credit card number to hold a reservation but apparently was deemed to have signed up for this service. SCAM. They are refunding one of two month's charges as within some supposed window of guaranteed service, but won't refund the first month. SCAM. I see the responses - that the service's terms are displayed "transparently on the website" and "confirmed in emails and texts," but I assure you I was never on the website - didn't know anything about the "service" or that there was any need to visit a website - and I have no record of receiving a confirming anything via text or email.
1 de outubro de 2025
Opinião espontânea
Resposta da Resadexa
Hello,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
Servizio inesistente e abbonamento non richiesto addebitato
Ho cercano di prenotare un taxi alle 20.30 e non era disponibile. Nel fare questa richiesta ho dato il consenso all'avvio di un abbonamento.
Io disattenta, il servizio discutible....
27 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Ciao,
Ci scusiamo sinceramente per qualsiasi possibile confusione riguardo al nostro servizio di concierge.
Con Resadexa, benefici di un assistente personale disponibile 7 giorni su 7 per aiutarti con tutte le tue prenotazioni: ristoranti, taxi, hotel, viaggi, spettacoli e molto altro.
La nostra missione è farti risparmiare tempo e semplificare la tua vita quotidiana attraverso un supporto personalizzato e consigli adattati alle tue esigenze.
L’abbonamento inizia con un’offerta di prova di 3 giorni a soli 0,01 €, seguita da un abbonamento mensile che puoi annullare in qualsiasi momento. Offriamo inoltre una garanzia “soddisfatti o rimborsati” per una totale tranquillità.
Tutti i dettagli dell’abbonamento sono mostrati in modo trasparente sul nostro sito web, inclusa una casella da selezionare per confermare il tuo consenso. Per maggiore chiarezza, inviamo anche SMS ed email al momento della registrazione per ricordarti i termini e presentarti i nostri servizi.
Non esitare a contattare il nostro servizio clienti per qualsiasi domanda o per richiedere un rimborso. Siamo qui per rispondere rapidamente e, se necessario, un membro del nostro team ti ricontatterà direttamente.
Cordiali saluti,
Steve di Resadexa
Email: contact@resadexa.com
Telefono: 01 89 71 97 11
Servicio Fraudulento
Sin tu consentimiento te suscriben a servicios de pago, en mi caso de 49,99 al mes. Fue a raíz de la confirmación de un restaurante. Indican que tienes 3 días para cancelarla pero nunca llego información ni por correo ni por sms. De manera que me enteré de la subscripción cuando llegó el cargo. Después no atienden por teléfono ni responden a los emails solicitando la cancelación. Ya sólo queda la denuncia a la policía, y posterior presentación a la entidad bancaria. Me parece increíble que haya un servicio así, que viva del fraude a estas alturas.
Finalmente respondieron a la reclamación y devolvieron el importe la suscripción no contratada. En ese sentido, hay que valorar positivamente la respuesta de resadexa.
14 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Hola Mario,
Le pedimos disculpas por cualquier posible confusión relacionada con nuestro servicio de conserjería.
Con Resadexa, disfruta de un asistente personal disponible los 7 días de la semana para ayudarle con todas sus reservas: restaurantes, taxis, hoteles, viajes, espectáculos y mucho más.
Nuestra misión es hacerle ganar tiempo y simplificar su día a día gracias a un acompañamiento personalizado y recomendaciones adaptadas a sus necesidades.
La suscripción comienza con una oferta de prueba de 3 días por solo 0,01€, seguida de una suscripción mensual que puede cancelar en cualquier momento. También ofrecemos una garantía de "satisfacción o reembolso" para su total tranquilidad.
Toda la información relativa a la suscripción se muestra con total transparencia en nuestro sitio web, incluyendo una casilla para confirmar su consentimiento. Además, le enviamos mensajes SMS y correos electrónicos al momento de la inscripción para recordarle las condiciones y presentarle nuestros servicios.
No dude en ponerse en contacto con nuestro servicio de atención al cliente si tiene alguna pregunta o desea solicitar un reembolso. Estamos disponibles para responderle con rapidez, y si es necesario, un miembro de nuestro equipo se pondrá en contacto con usted directamente.
Atentamente,
Unai de Resadexa
Email: contact@resadexa.com
Teléfono: 01 89 71 97 11
Il y a deux mois j’ai réservé pour 7…
Il y a deux mois j’ai réservé pour 7 personnes pour aller au restaurant le grand buffet !
Arrivée le jour au grand buffet à Narbonne on m’a dit monsieur vous n’avez aucune réservation vous avez été piraté par RESADEXA il l’avait demandé de régler 0,01 € donc j’ai donné mes coordonnées bancaires vue l’arnaque j’ai bloqué mon compte.
Merci RESADEXA 😡
23 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Bonjour,
Nous vous prions de bien vouloir nous excuser pour toute éventuelle confusion concernant notre service de conciergerie.
Avec Resadexa, vous bénéficiez d’un assistant personnel disponible 7 jours sur 7 pour vous aider dans toutes vos réservations : restaurants, taxis, hôtels, voyages, spectacles, et bien plus encore.
Notre mission est de vous faire gagner du temps et de simplifier votre quotidien grâce à un accompagnement personnalisé et des recommandations adaptées à vos besoins.
L’abonnement commence par une offre d’essai de 3 jours à seulement 0,01 €, suivie d’un abonnement mensuel que vous pouvez annuler à tout moment. Nous proposons également une garantie « satisfait ou remboursé » pour une tranquillité d’esprit totale.
Tous les détails de l’abonnement sont présentés de manière transparente sur notre site web, notamment à travers une case à cocher confirmant votre consentement. Par souci de clarté, nous envoyons également des SMS et des e-mails lors de l’inscription afin de vous rappeler les conditions et de vous présenter nos services.
N’hésitez pas à contacter notre service client pour toute question ou pour demander un remboursement. Nous sommes là pour vous répondre rapidement, et si nécessaire, un membre de notre équipe vous recontactera directement.
Cordialement,
**Steve de Resadexa**
Email: contact@resadexa.com
Téléphone: 01 89 71 97 11
Es una estafa hacia el consumidor desde…
Es una estafa hacia el consumidor desde la poca transparencia en la forma de hacer clientes.
Pones datos para hacer una reserva sin saber que estás suscribiendote a unos servicios que no quieres pagar. Además no tienes ni opción de cancelación. Llamas al teléfono y no te atienden
18 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Hola Ester,
Le pedimos disculpas por cualquier posible confusión relacionada con nuestro servicio de conserjería.
Con Resadexa, disfruta de un asistente personal disponible los 7 días de la semana para ayudarle con todas sus reservas: restaurantes, taxis, hoteles, viajes, espectáculos y mucho más.
Nuestra misión es hacerle ganar tiempo y simplificar su día a día gracias a un acompañamiento personalizado y recomendaciones adaptadas a sus necesidades.
La suscripción comienza con una oferta de prueba de 3 días por solo 0,01€, seguida de una suscripción mensual que puede cancelar en cualquier momento. También ofrecemos una garantía de "satisfacción o reembolso" para su total tranquilidad.
Toda la información relativa a la suscripción se muestra con total transparencia en nuestro sitio web, incluyendo una casilla para confirmar su consentimiento. Además, le enviamos mensajes SMS y correos electrónicos al momento de la inscripción para recordarle las condiciones y presentarle nuestros servicios.
No dude en ponerse en contacto con nuestro servicio de atención al cliente si tiene alguna pregunta o desea solicitar un reembolso. Estamos disponibles para responderle con rapidez, y si es necesario, un miembro de nuestro equipo se pondrá en contacto con usted directamente.
Atentamente,
Unai de Resadexa
Email: contact@resadexa.com
Teléfono: 01 89 71 97 11
Depuis un mois, toujours rien
Le mois dernier, je fais appel à cette société pour la première fois. je réserve un taxi. le service est annoncé ariver plus de deux heures après l'horaire demandé. J'annule la demande direct. Je reçois un mail de prise en compte de l'annulation. Je suis malgré tout prélevé de 49 euros. Le débit devait m'être remboursé. Un mois après, toujours rien! le service client semble vouloir rester injoignable. De qui vous moquez vous?
13 de outubro de 2025
Opinião espontânea
Resposta da Resadexa
Ciao Dominique,
Ci scusiamo per qualsiasi possibile confusione riguardante il nostro servizio di concierge.
Con Resadexa, puoi usufruire di un assistente personale disponibile 7 giorni su 7 per aiutarti con tutte le tue prenotazioni: ristoranti, taxi, hotel, viaggi, spettacoli e molto altro.
La nostra missione è farti risparmiare tempo e semplificare la tua quotidianità grazie a un’assistenza personalizzata e a raccomandazioni adattate alle tue esigenze.
L’abbonamento inizia con un’offerta di prova di 3 giorni a soli 0,01 €, seguita da un abbonamento mensile che puoi annullare in qualsiasi momento. Offriamo inoltre una garanzia “soddisfatto o rimborsato” per la tua totale tranquillità.
Tutte le informazioni relative all’abbonamento sono mostrate in totale trasparenza sul nostro sito web, inclusa una casella da spuntare per confermare il tuo consenso. Inoltre, inviamo SMS ed email al momento dell’iscrizione per ricordarti le condizioni e presentarti i nostri servizi.
Non esitare a contattare il nostro servizio clienti se hai domande o desideri richiedere un rimborso. Siamo a tua disposizione per rispondere rapidamente e, se necessario, un membro del nostro team ti contatterà direttamente.
Cordiali saluti,
Unai di Resadexa
Email: contact@resadexa.com
Telefono: 01 89 71 97 11
Des voleurs tout simplement
Des voleurs tout simplement
Service déplorable
Pas transparent et inefficace
A fuir...
9 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Bonjour Arnaud,
Nous vous prions de bien vouloir nous excuser pour toute éventuelle confusion concernant notre service de conciergerie.
Avec Resadexa, vous bénéficiez d’un assistant personnel disponible 7 jours sur 7 pour vous aider dans toutes vos réservations : restaurants, taxis, hôtels, voyages, spectacles, et bien plus encore.
Notre mission est de vous faire gagner du temps et de simplifier votre quotidien grâce à un accompagnement personnalisé et des recommandations adaptées à vos besoins.
L’abonnement commence par une offre d’essai de 3 jours à seulement 0,01 €, suivie d’un abonnement mensuel que vous pouvez annuler à tout moment. Nous proposons également une garantie « satisfait ou remboursé » pour une tranquillité d’esprit totale.
Tous les détails de l’abonnement sont présentés de manière transparente sur notre site web, notamment à travers une case à cocher confirmant votre consentement. Par souci de clarté, nous envoyons également des SMS et des e-mails lors de l’inscription afin de vous rappeler les conditions et de vous présenter nos services.
N’hésitez pas à contacter notre service client pour toute question ou pour demander un remboursement. Nous sommes là pour vous répondre rapidement, et si nécessaire, un membre de notre équipe vous recontactera directement.
Cordialement,
**Steve de Resadexa**
Email: contact@resadexa.com
Téléphone: 01 89 71 97 11
Be very careful
Be very careful! Made a restaurant booking with Zizi ( or so I thought) but somehow ended up on this site for the booking. Got text from them confirming booking booking and all looked okay until 3 days later £49.99 was charged to credit card. It seems that unknowingly I was signed up for a subscription service. Luckily credit card company smelt a rat and didn’t honour the payment. Downside is they have now blocked my card and need to wait for a new card to be sent. Avoid this company at all costs.
7 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Hello Andy,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
Resadex scam
I booked a meal at Zizzi’s for this weekend and was directed to this site to make the final booking confirmation.
I’ve just been charged £44.17 that I was not aware of and are furious. I did not get asked to subscribe to this and will be asking my bank to get this money back.
You are scamming innocent people out of money.
I will also be raising this with the restaurant too.
6 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Hello Carl,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
Disgusting directed to this French…
Disgusting directed to this French company. To book a works hotel for 1night. in England and got charged £49 difficult to contact being in France. And stuck in a monthly subscription what going on. Scam company. Contacting bank now
1 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Hello Sue,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
ottimo
ottimo, veloci, gentili ho parlato con più operatori a telefono, tutti molto disponibili
4 de novembro de 2025
Opinião espontânea
Resposta da Resadexa
Buongiorno Stefano,
La ringraziamo moltissimo per il suo feedback così positivo! Siamo lieti di sapere che il nostro servizio sia stato all’altezza delle sue aspettative. La sua soddisfazione è la nostra massima priorità ed è un vero piacere sapere di averle offerto un’esperienza piacevole.
Non vediamo l’ora di avere il piacere di assisterla nuovamente per le sue future prenotazioni!
Phill di Resadexa
Email: contact@resadexa.com
Telefono: 01 89 71 97 11
Beware of this site when booking restaurants
Like a previous reviewer I was directed to this site when I tried to make an online restaurant booking in Sicily. It appeared to be the booking process you had to follow if you wanted to book your table. I did not seek out this service to knowingly subscribe .The following month there was a $89 AUD subscription charge on my credit card. I immediately cancelled this ‘subscription’ which I received confirmation on but have not received a reply to my email asking for my money to be refunded. Such underhand tactics. The one star awards is only there as you can’t leave it blank. No stars as I never wanted this service in the first place. Don’t be tempted to use this site if booking a restaurant in Italy.
4 de outubro de 2025
Opinião espontânea
Resposta da Resadexa
Hello Hilary,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
Resposta da Resadexa
Bonjour Emma,
Un grand merci pour votre retour si positif ! Nous sommes ravis d’apprendre que notre service a été à la hauteur de vos attentes. Votre satisfaction est notre priorité, et c’est un réel plaisir de savoir que nous avons pu vous offrir une expérience agréable.
Nous espérons avoir le plaisir de vous accompagner à nouveau lors de vos prochaines réservations !
Elena de Resadexa
Email: contact@resadexa.com
Téléphone: 01 89 71 97 11
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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