TOTAL SCAM -AVOID Same experience as everyone else, I thought I was booking a taxi but they never secured a booking for me, after waiting for ages, they charged my card 10cents and a few days... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolute con artists. My bank has refunded me £80 for 2 months subscription which I had no idea I was tied into. The irony is the one time I used the service, in an emergency - they said a taxi was co... Ver mais
A empresa respondeu
Pure scam and peak of shamelessness! After booking a taxi and their notification about the arrival of taxi, it NEVER arrived. Later that day I received an email saying that they haven’t been able t... Ver mais
A empresa respondeu
En effet, il s’agit bien d’une entreprise profitant de l’effet de pression (souvent pour la réservation d’un taxi, ce qui était mon cas) afin de vous faire souscrire à une période d’essai à 10cts... Ver mais
A empresa respondeu
1,7
Muito mau
35 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Horrendous company
Horrendous company, avoid at all cost ring a local taxi.
Was in Llandudno and needed a taxi and uber was not able to support.
Tried this platform and there was a 10p reservation fee which I thought nothing of. After 5 mins of waiting there was no update on finding a taxi so I cancelled the reservation before any taxi had been allocated.
Managed to find a local taxi number and they were able to support
Three days later notified by my bank of a fraudulent activity for £39 which I never authorised. Turns out the reservation fee signs you up for a monthly subscription for £39 for a service that they were never able to complete
Complete sham of a company.
27 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Frais abusifs
J'ai réservé un taxi le 15 aout a 12h qui a été annulé à l'initiative de Rezervly à 12h15. J'ai été chargé une première fois de 0,10€ le jour même puis de 49€ le 18 aout et cela sans aucune explication.
15 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Bonjour,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d’apprendre que votre réservation du 15 août a été annulée et que cette situation vous a laissé avec des interrogations concernant les opérations associées à votre compte.
Nous comprenons parfaitement votre incompréhension et prenons votre remarque très au sérieux. Nous souhaitons examiner attentivement votre dossier afin de comprendre ce qui s’est passé et de vérifier les informations liées à votre réservation et à votre compte.
Nous vous invitons à contacter notre service client avec les détails de votre réservation afin que notre équipe puisse analyser votre situation et vous apporter l’assistance nécessaire.
Merci de nous avoir signalé ce problème. Nous sommes désolés pour les désagréments rencontrés.
Cordialement,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Du lundi au samedi, de 8h00 à 20h00
STAY AWAY FROM THIS SCAM COMPANY
I booked a taxi that never arrived. They charged me 10p twice and then tried to charge my 39.99. however I seen this as a scam and told my card company they were fraudulently taking money from me.
12 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Same experience as everyone else
Same experience as everyone else, I thought I was booking a taxi but they never secured a booking for me, after waiting for ages, they charged my card 10cents and a few days later £39 was taken from my account. No information that was a subscription service - I await a refund after contacting the company - but I won’t hold my breath. You can’t charge for services that aren’t provided - they never made a taxi booking.
13 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Only 1* because there isn’t a lower…
Only 1* because there isn’t a lower score. I thought I was booking a taxi but it seems I’ve signed up to some sort of subscription service. I was charged 10pence and then £39. Taxi never arrived. I never got an email confirming any subscription. Eventually after 40 minutes on the phone I got an email cancelling my subscription but they need 24 hrs to decide whether to refund me. They say “it’s all in the T&Cs” which apparently I should have read while standing in 37’ heat with 2 small children. Be aware reservlyio that your practices will soon be illegal under new UK legislation due imminently. They are no better than scammers.
20 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
I have never subscribed to this…
I have never subscribed to this company, yet I was charged £39 without my knowledge or consent. This is completely unacceptable and, in my view, appears to be a scam. I have requested a full refund, and I am now waiting to see whether they will return my money. £39 should never be taken from someone without clear consent and authorisation.
10 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Tried stealing 40 bucks
Needed a taxi and tried to get one through this service. They charged me 10 cents merely for a "reservation" which didn't amount to anything as there weren't ever any taxis available. Then tried to charge my card 40 bucks a week later for nothing. I have no emails or anything from them even. Scam
18 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
My driver was Olly Ross
My driver was Olly Ross. Olly greeted me with respect, Olly was friendly and made me feel comfortable. Overall my experience was a 10/10, I’ll definitely recommend.
18 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you so much for your wonderful review! We’re delighted to hear that Olly Ross made such a positive impression on you.
It’s great to know that he greeted you respectfully, made you feel comfortable, and provided such a friendly experience. A 10/10 rating and your recommendation truly mean a lot to us!
We’ll be happy to share your kind words with Olly and our team. Thank you for choosing Rezervly, and we hope to welcome you again in the future!
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
this is a scam
this is a scam - i was charged a subscription fee without my knowledge and no one has responded to my query about this
13 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Es ist kein Taxi gekommen und ich habe…
Es ist kein Taxi gekommen und ich habe trotzdem bezahlt
13 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hallo,
vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es tut uns leid zu erfahren, dass kein Taxi bei Ihnen angekommen ist und dass diese Situation zu großer Unzufriedenheit geführt hat.
Wir verstehen Ihren Ärger und nehmen Ihre Rückmeldung sehr ernst. Wir möchten den Vorgang gerne genauer prüfen und nachvollziehen, was bei Ihrer Buchung passiert ist.
Bitte wenden Sie sich mit den Details Ihrer Buchung an unseren Kundenservice, damit unser Team Ihren Fall überprüfen und Ihnen entsprechend weiterhelfen kann.
Vielen Dank, dass Sie uns auf diese Situation aufmerksam gemacht haben.
Mit freundlichen Grüßen,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Excellent service quick response
Excellent service quick response.
Thankyou
6 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you were satisfied with Rezervly and that everything went smoothly.
Your positive feedback means a lot to our team. We truly appreciate your trust and support and hope to have the pleasure of assisting you again in the future!
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
No service provided/random bank charge
I used this to try and book a taxi, they said I would be contacted shortly and that I would pay the taxi driver directly. I never heard anything back and 2 hours later eventually have up. I tried to log into the account I had supposedly set up and each time it told me it unsuccessfully in a different language. I now see I have a transaction for £39 pending in my bank account, for what I have no idea. I have contacted the company to ask for an explanation and refund - we shall see what happens!
3 de agosto de 2026
Opinião espontânea
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Anybody know how to cancel the…
Anybody know how to cancel the subscription?
11 de julho de 2026
Opinião espontânea
Resposta da Rezervly
Hello Johannes Brünings-Hansen,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.
If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Charge you without your consent
Got a 39EUR charge without receipt, details, email, confirmation, any info whatsoever on what that charge is and why. I never authorized it. Only booked a day-activity on an outdoor company in France and got charged a suprise fee through them that I never approved or signed for. Complicated to get in touch to cancel the payment. Now they got my card number and info and I never asked for that.
12 de julho de 2026
Opinião espontânea
Resposta da Rezervly
Hello Annie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.
If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
They charged me 39€ without warning
They charged me 39€ without warning. You do one failed booking, and the. They will charge you automatically if you don’t say so. At the moment of booking there is absolutely no warning that the payment will get you into a subscription
12 de junho de 2026
Opinião espontânea
Resposta da Rezervly
Hello Matias Cordova Alanis,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.
If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
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