Ridlyy Opiniões 

25
•
TrustScore: 1.5 em 5

1,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent... Ver mais

Classificada 1 em 5 estrelas

I made a one-time payment of EUR 0.50 on Ridlyy. A few days later I was charged EUR 49.90 on the same card, even though I never agreed to any subscription or recurring payment, and nothing clearly... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I needed a taxi in Zakopane. I went to their site and booked one. It's status was pending for about 10-15 minutes with no confirmation so I pressed to cancel the ride (found another way to book a taxi... Ver mais

Classificada 1 em 5 estrelas

Scammed my young daughter She tried to use it to get a taxi with their predatory scam, She paid 50c, go no services and then they tried to take 49.90 from her account two days later. She is still in s... Ver mais


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,5

Todas as opiniões

(25)

24 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Scammed my young daughter She tried to…

Scammed my young daughter She tried to use it to get a taxi with their predatory scam, She paid 50c, go no services and then they tried to take 49.90 from her account two days later. She is still in school, so doesn’t have 50e spare to be scammed. Thankfully bank called her about transaction. Absolute scumbags that should be shut down

5 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute bloody scam!!!

Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent authorisation. This is criminal activity for services never provided. You should be ashamed of yourselves. Your pathetic responses are ridiculous and you don't even pick up the phone for the number you provided! Genuine thieves!!!!!!!!!!!!! Do NOT even respond as your standard response to every review is an absolute joke!

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I needed a taxi in Zakopane

I needed a taxi in Zakopane. I went to their site and booked one. It's status was pending for about 10-15 minutes with no confirmation so I pressed to cancel the ride (found another way to book a taxi). 2 days later I see that they charged me for some automatic subscribtion (which I did not activate, the site didn't say anything about any subscribtion). I called customer support. They told me I didn't cancel the ride and won't give the money back. If a taxi did indeed arive (even though I pressed to cancel) they didn't, in any way, let me know that it did. Do not use this scamming site.

3 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ridlyy made an unauthorized charge of…

Ridlyy made an unauthorized charge of €49.90 to my card 2 days after a 0.50c charge. Fraudulent site. I demand a refund

4 de outubro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello George,

We’re sorry to hear that your experience has left you disappointed and frustrated.

We would like to review your situation more closely and understand what happened in your case. Please contact our customer service team directly so that we can look into your request, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

TOTAL SCAM

I ordered a taxi that never came, finally I got €49,90 deducted from my VISA. No refund. SCAM!!!

3 de outubro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello Hans,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the taxi that did not arrive.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information regarding your request.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Das bestellte Taxi kam nicht

Das bestellte Taxi kam nicht, dafür wurde ein Abo mit
49,90 verrechnet !
Der Abmeldebutton hat natürlich nicht funktioniert,
die schriftliche Reklamation ist ebenfalls unbeantwortet.
Das ist eindeutig ein Betrugsmodell !

28 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Guten Tag Varina,

es tut uns leid zu erfahren, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat, insbesondere dass das bestellte Taxi nicht angekommen ist und Sie Schwierigkeiten bei der Kontaktaufnahme hatten.

Wir möchten Ihren Fall gerne genauer prüfen. Bitte wenden Sie sich direkt an unseren Kundenservice, damit unser Team Ihre Buchung und Ihr Anliegen überprüfen, Ihre Fragen beantworten und Ihnen die passenden Informationen geben kann.

Vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

First of all it’s not working

First of all it’s not working, no taxi Will answer
Then it’s Twitter very Little but you suscribe to a 50€ abonment

30 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello Alexandre,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the difficulty you had finding an available taxi.

We would like to better understand what happened in your case. Please contact our customer service team directly so that we can review your details, answer your questions, and provide you with the appropriate information.

Thank you for sharing your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Stay away!

Stay away!

I was also scammed. Says you pay 0,50€ to use a Taxi Service but end up with a subscription which you never agreed to. Was charged 49,90€ two days later.

26 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello,

We’re sorry to hear that your experience did not meet your expectations and understand how frustrating the situation you encountered must have been.

We would like to review your case more closely. Please contact our customer service team directly so that we can look into your details, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Scam! 0,50€ turned into 49,90€

Scam!

Exact same thing as everyone else here describes. Paid 0,50€ to use a Taxi Service. Two days later they charged 49,90€. I never signed up for a subscription.
Contacted riddly but haven’t gotten a reply yet.

26 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello,

We’re sorry to hear that your experience has left you disappointed, especially regarding the taxi service and the difficulty you encountered when trying to reach our support team.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

This website it’s a SCAM!!!

This website it’s a SCAM!!!
I was on vacation and I needed a taxi order. I payed the 0.5 euro tax for one use , the taxi never came. After 2 days I been charged 50 euros even though I didn’t agree to any of that. I been writing emails, tried calling, but all was in vein. I want a refund asap!!! Please don’t use this website!!!

26 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello POP,

We’re sorry to hear that your experience did not meet your expectations, particularly regarding the taxi service and the difficulties you encountered when trying to reach our support team.

We would like to review your situation more closely. Please contact our customer service team directly so that we can look into your case, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Charged EUR 49.90 after a EUR 0.50 payment

I made a one-time payment of EUR 0.50 on Ridlyy. A few days later I was charged EUR 49.90 on the same card, even though I never agreed to any subscription or recurring payment, and nothing clearly told me further charges would follow.

I have contacted Ridlyy asking for a refund and cancellation, and I am still waiting for a resolution. Judging by the many similar reviews here, this is not an isolated case.

If you are asked to pay a small amount on this site, check carefully whether you are being signed up for a recurring charge, and monitor your card statement afterwards.

24 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello Daniel,

We’re sorry to hear that your experience has left you disappointed and frustrated.

We would like to better understand your situation and review your case more closely. Please contact our customer service team directly so that we can look into your request, answer your questions, and provide you with the appropriate information.

Thank you for taking the time to share your feedback.

Best regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Das bestellte Taxi kam nie an, Abbuchung von ~50€!!!

Das bestellte Taxi kam nie an, keine Rückmeldung und vor allem kein Hinweis auf Abokosten von 49,90?! Abzocke, möchte schnellstmöglich eine Rückmeldung, ansonsten werden rechtliche Schritte eingeleitet!

29 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Guten Tag Elisa Höfler,

es tut uns leid zu erfahren, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat, insbesondere dass das bestellte Taxi nicht angekommen ist und Sie keine Rückmeldung erhalten haben.

Wir möchten Ihren Fall gerne genauer prüfen. Bitte wenden Sie sich direkt an unseren Kundenservice, damit unser Team Ihre Buchung und Ihr Anliegen überprüfen, Ihre Fragen beantworten und Ihnen die passenden Informationen geben kann.

Vielen Dank für Ihr Feedback.

Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Hier fehlt die Transparenz

Hier fehlt die Transparenz, dass der Dienst €49,90 im Monat kostet. Sollte bei der Registrierung sichtbar sein! Das bestellte Taxi kam nie an. Abzocke!

25 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hallo Jürgen,

vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Es tut uns leid zu hören, dass das von Ihnen bestellte Taxi nicht angekommen ist und dass Sie mit Ihrem Erlebnis unzufrieden waren.

Wir verstehen Ihre Bedenken und möchten Ihren Fall gerne sorgfältig prüfen. Bitte wenden Sie sich an unser Kundenservice-Team mit den zu Ihrer Anfrage gehörenden Informationen, damit wir den Vorgang überprüfen und Ihnen die erforderlichen Informationen und Unterstützung geben können.

Vielen Dank, dass Sie uns auf Ihre Erfahrung aufmerksam gemacht haben und uns die Möglichkeit geben, den Fall zu prüfen.

Mit freundlichen Grüßen,

Das Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Rund um die Uhr erreichbar

Classificada 1 em 5 estrelas

PATHETIC!!!!

PATHETIC!!!!

Bloody thieves charged 50€ for nothing. Need a refund asap.

26 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello Gayatre,

Thank you for sharing your feedback. We’re sorry to hear that your experience with our service has left you so frustrated and that you have concerns regarding your request.

We understand your dissatisfaction and would like to review your situation carefully. Please contact our Customer Service team with the details associated with your request so that we can examine your case and provide you with the appropriate information and assistance.

Thank you for bringing this to our attention and for giving us the opportunity to look into your experience.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Available 24/7

Classificada 1 em 5 estrelas

Scam

It is a scam, they charging 49.90 euro for nothing.

24 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello Jakub,

Thank you for sharing your feedback. We’re sorry to hear that your experience with our service left you dissatisfied and that you have concerns regarding the services associated with your request.

We understand your frustration and would like to look into your situation carefully. Please contact our Customer Service team with the details associated with your request so that we can review your case and provide you with the appropriate information and assistance.

Thank you for bringing this to our attention.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7

Classificada 1 em 5 estrelas

Do not use this company - Scam

Do not use this company. You agree to pay 50p to search for a taxi, then they put a £49.50 charge on your payment card a few days later. Absolute scam. Avoid at all costs.

18 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello Claire,

Thank you for sharing your feedback. We’re sorry to hear that your experience with our service left you dissatisfied and that you have concerns regarding the services associated with your taxi search.

We understand that this situation was frustrating, and we would like to review your experience carefully. Please contact our Customer Service team with the details associated with your request so that we can look into your case and provide you with the appropriate information and assistance.

Thank you for bringing this to our attention.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7

Classificada 1 em 5 estrelas

SCAM

This website pretends to be a taxi service, looks legit, takes a .50euro charge for booking the taxi and no taxi is ever sent.
A few days later they try to charge a much bigger amount.
Avoid like the plague and report the website as a scam site.

21 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hello David,

Thank you for sharing your experience. We’re sorry to hear that your taxi booking did not result in the service you expected and that this left you concerned and frustrated.

We understand your comments regarding the booking process and the concerns you raised about subsequent account activity. We take this feedback seriously and appreciate you bringing your experience to our attention.

We invite you to contact our Customer Service team with your booking details so that we can review your case and better understand what happened. Our team is available 24/7 to assist you.

Thank you for taking the time to share your feedback.

Kind regards,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7

Classificada 1 em 5 estrelas

MUCHO CUIDADO CON RIDLYY.

MUCHO CUIDADO CON RIDLYY.

Me han cobrado dos mensualidades de 39,90 € sin haber contratado conscientemente ninguna suscripción. Me di cuenta al revisar los movimientos de mi banco y ver los dos cargos el mismo día.

Por suerte, **he denunciado el caso ante la Guardia Civil**. Además, he encontrado otras personas con experiencias muy similares.

PARA MÍ, ESTO ES UNA ESTAFA. MUCHO CUIDADO CON ESTA PÁGINA.

12 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hola Oier,

Gracias por compartir su experiencia. Lamentamos sinceramente saber que su experiencia con nuestro servicio le haya generado tanta preocupación y malestar.

Entendemos sus inquietudes sobre la claridad del proceso de suscripción y la información presentada durante el recorrido del usuario. La transparencia y una experiencia clara son importantes para nosotros, y tomamos en serio este tipo de comentarios.

Le invitamos a ponerse en contacto con nuestro equipo de Atención al Cliente para que podamos revisar su caso de forma individual y comprender mejor lo ocurrido.

Gracias por hacernos llegar sus preocupaciones.

Atentamente,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7

Classificada 1 em 5 estrelas

Hab da Taxi bestellt

Hab da Taxi bestellt. Bestellungen bestätigt, Geld abgebucht, taxi ist aber nicht gekommen. Antwortet nicht auf Emails. Nach der Antwort kurze Bearbeitung. Einfache Rückerstattung wäre das mindeste

17 de setembro de 2026
Opinião espontânea
logótipo da Ridlyy

Resposta da Ridlyy

Hallo Eleonora,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Es tut uns leid zu hören, dass das bestellte Taxi trotz bestätigter Buchung nicht angekommen ist und Sie keine Antwort auf Ihre E-Mails erhalten haben.

Wir verstehen, wie enttäuschend und frustrierend diese Situation gewesen sein muss. Besonders ärgerlich ist es, wenn man sich auf eine bestätigte Fahrt verlässt und anschließend keine Rückmeldung erhält.

Wir nehmen Ihr Feedback sehr ernst und bedauern, dass wir Ihre Erwartungen in diesem Fall nicht erfüllen konnten. Ihre Rückmeldung hilft uns dabei, unsere Abläufe und unseren Kundenservice weiter zu verbessern.

Mit freundlichen Grüßen,

The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability

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