Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Helped me out when I couldn't find a coolant tank for my zx6r, very good pricing, very fast shipping was with me the following day after payment came very well packaged, and the customer service was... Ver mais

Classificada 5 em 5 estrelas

I needed a car battery urgently as i was visiting the South West from the North East of the country. The lady at R&G sourced the correct battery and when i had doubts about it not being for stop start... Ver mais

Classificada 3 em 5 estrelas

Having bought Aero crash bungs, fork protectors, tail tidy and pro radiator guard from R&G for my 2019 Z1000sx I must admit I'm not overly impressed. For the price point I'd expect much better quality... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered items for my Honda Gb350s. Had to wait for stock replenishment Shaun on the customer services team was very helpful and prioritised my order as soon a it came in and got it to me double quick.... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para motos
  2. também em
  3. Loja de motos

Escrito pela empresa

Setting the standard in Crash Protection and bolt-on motorcycle accessories. Proudly distributing market leading brands such as Barkbusters Handguards, Denali Electronics and many more from our headquarters in the UK. With R&G when you slip it and slide it, you can pick it up and ride it!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

421 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(421)

43 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommend 👌

I Was missing something small from my order I spoke to jack online and he expressed shipped it to me for the next day to Ireland very helpful. Highly recommend them and quality parts 👌

26 de abril de 2025
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Chris, I am glad we could get things sorted for you!

Classificada 5 em 5 estrelas

Replacement parts

Just spoken to Scott at R&G as I scraped my bobbin rather than sell me complete kits advised I could get the replacement parts that had been damaged with next day delivery can’t thank him enough an absolute diamond and shows what a great company they are best regards Steve

14 de abril de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Steve!

Classificada 5 em 5 estrelas

Good Customer Service, Good Product

When I inquired about lead time for case covers for my 2009 ZX-6R, which were not listed as "in stock", I got a quick and helpful response, and received my order within a little more than a week. While I hope I never have to personally test these case covers (by crashing), my first impression is they seem sturdy and well built, and I have seen them save more than a few engine cases from serious damage at the track. Overall, great customer service, good product, good prices. You won't get buyers remorse doing business with R&G.

25 de março de 2025
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Bert!

Classificada 5 em 5 estrelas

Brilliant company and products

Friendly and helpful staff, brilliant products! Crash bungs worth their weight in gold for minor crashes / accidents. Have loads of R&G parts on both of my bikes, not only do they offer great protection, but they are great quality and stylish too!

14 de março de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Daryl!

Classificada 1 em 5 estrelas

Non-existent customer service post purchase

Should have read reviews before placing an order; all items ordered "in stock" yet a month gone by and still no sign of the order

I get a response of "Your order will be leaving us today as we have had a delivery in and we can now ship your whole order." a month too late as I've already re-purchased

10 de janeiro de 2025
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logótipo da R&G

Resposta da R&G

Hi Frederic, thank you for your feedback. We are extremely proud of our overwhelmingly positive reviews on Trustpilot. I do apologise that your order took longer than expected. The parts you purchased are from one of our third party brands that come in from the USA so stock can sometimes take longer to arrive. You were notified of this shortly after placing your order. Thank you.

Classificada 5 em 5 estrelas

R&G Racing Products and Service you can't beat!

I have several R&G products on my 2019 CB650R such as frame sliders, bar ends and radiator protector and heated hand grips. All are well made and look great! Most recently I noticed that my heated hand grips had worn down as all of them will do over time, I reached out to R&G Support. Scott Thompson reached back out to me directly by email, asked for some details and sent the replacements at no charge. It is truly rare to get service like this and I greatly appreciate it. I will definitely give them more of my business in the future! Great job to the R&G Racing Team and Scott!

6 de fevereiro de 2025
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Dan!

Classificada 5 em 5 estrelas

company like no other

What an amazing company , the products are fantastic but best of all the staff know what they are talking about and are extremely helpful which is what you want

Massive shout out to
Scott Thompson
For helping so much and going up and beyond

Many thanks
Oli

1 de janeiro de 2025
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Oli!

Classificada 5 em 5 estrelas

TailTidy for Duke

I recently received a tail tidy from R&G for my 2024 Duke 390 and LOVE the look of it. It completes the bike very well and is well made. Only issue (if you could call it that) is that there is a small gap where water/dirt could potentially get into the bike where the tail piece attaches. I reached out to customer support and immediately heard back from them and they said they would mail me a seal I could place in there for a tighter fit. Overall I am very happy with the product and customer support.

22 de novembro de 2024
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Thomas!

Classificada 5 em 5 estrelas

Great Service from Scott Thompson and…

Great Service from Scott Thompson and the team. Needed a replacement aero crash package for a 3 year old bike. They were able to sort me out quickly and efficiently. This kind of service is rare to find these days

20 de novembro de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Phil!

Classificada 3 em 5 estrelas

I have been a customer of R&G for a…

I have been a customer of R&G for a while, purchasing various products for my motorcycle. While their items are generally high quality, I recently needed a replacement bolt for crash protectors, and the response was swift, with the needed part sent quickly. Scott Thompson was particularly helpful during my dealings with the company. Despite these positive aspects, I did face a minor issue when a clip on a product was not properly attached. However, they resolved it efficiently by sending a replacement. Overall, R&G offers decent service, but there's room for improvement.

30 de outubro de 2024
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Manuella. I am pleased that we sorted the issues out swiftly for you.

Classificada 5 em 5 estrelas

Brilliant Service!

Excellent service from John and colleagues! Good product knowledge, quick identification of parts needed, swift despatch and fair price. Really good to deal with!

6 de novembro de 2024
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Mark!

Classificada 5 em 5 estrelas

Totally delighted with the service

Totally delighted with the service! I needed a part dispatched to a friend who will then bring it to me, but it was right on the cusp of the delivery date advised. I sent an email explaining the situation and the part has been dispatched urgently! Many thanks guys

30 de outubro de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Phil!

Classificada 5 em 5 estrelas

Excellent customer care

I had a lots of supid questions and Scott helped me out and made me aware of the DHL notifications. Great job

Jani.

25 de outubro de 2024
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Jani!

Classificada 5 em 5 estrelas

Really really good stuff

Really really good stuff, ordered a tail tidy, indicators, resistors and a relay and fair play it fit perfectly and has that premium quality feel and the leds in the indicators are amazing

16 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Scott is a legend!

I’ve purchased multiple R&G products over the years for my Z900, as they’re always top quality and look the part. My reason for this review is that I needed a replacement bolt for the R&G crash protectors that I purchased last year. I sent them an email, and within 1 hour they replied and confirmed that a replacement bolt is on the way to me.
Thank you Scott!

16 de outubro de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Nathan!

Classificada 5 em 5 estrelas

Scott Thompson has been 1st class to…

Scott Thompson has been 1st class to deal with and a great representative of R&G. I had my number plate light stolen but Scott had me sorted out in no time at all and back on the road. Always liked R&G products and this level of service just complements the brand. Thanks Scott and R&G.

14 de outubro de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback David!

Classificada 5 em 5 estrelas

Very Helpful people

Perfect spare part for my motorcycle shiped quickly to me to Canada, Quebec. Thank you for the support and the service, Scott Thompson.
I will buy more parts for sure.

Timmy Denttrige

18 de setembro de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Timmy!

Classificada 5 em 5 estrelas

Great customer care

R&G make brilliant gear and their staff and support team are superbly helpful. I recently contacted them about an issue with a motorcycle cover and they were quick to sort things out for me.

27 de agosto de 2024
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Ben!

Classificada 5 em 5 estrelas

Fantastic Cover/service/returns.

Order number 280308.

I bought a Superbike cover.
It arrived quickly. Unfortunately one of the securing clips was not properly attached and fell off.
I sent photos of the problem.
They acknowledged the problem and without quibble, sent out a replacement. Awesome service.
The cover is excellent. I used to use another well known brand, but the seams fell apart too easily.
If your bike is subject to the weather in Cornwall, this cover does the job.

17 de julho de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Mr Steve!

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