Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Helped me out when I couldn't find a coolant tank for my zx6r, very good pricing, very fast shipping was with me the following day after payment came very well packaged, and the customer service was... Ver mais

Classificada 5 em 5 estrelas

I needed a car battery urgently as i was visiting the South West from the North East of the country. The lady at R&G sourced the correct battery and when i had doubts about it not being for stop start... Ver mais

Classificada 3 em 5 estrelas

Having bought Aero crash bungs, fork protectors, tail tidy and pro radiator guard from R&G for my 2019 Z1000sx I must admit I'm not overly impressed. For the price point I'd expect much better quality... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered items for my Honda Gb350s. Had to wait for stock replenishment Shaun on the customer services team was very helpful and prioritised my order as soon a it came in and got it to me double quick.... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para motos
  2. também em
  3. Loja de motos

Escrito pela empresa

Setting the standard in Crash Protection and bolt-on motorcycle accessories. Proudly distributing market leading brands such as Barkbusters Handguards, Denali Electronics and many more from our headquarters in the UK. With R&G when you slip it and slide it, you can pick it up and ride it!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

421 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(421)

43 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really helpful service!

I contacted Scott in customer services, as I had a damaged bar end protector, to see if I could buy the nylon end cap, rather than having to buy a whole new set.
Scott was really helpful and sorted me out with replacements without fuss.....could have easily just said 'no sorry, you'll have to buy a new set', so was pleasantly surprised when they sent the parts I needed.
Definitely went above and beyond !
Many thanks.

15 de julho de 2025
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Robert!

Classificada 5 em 5 estrelas

Top Class Service from a great company.

Contacted RG Racing about a product seen on a U.S. suppliers website.

Chris supported me by doing the research to find the product code and availability.

First class service delivered in a non pushy manor.

This should be the benchmark of customer service for all industries !

14 de julho de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback John!

Classificada 5 em 5 estrelas

Exceptional Service

Contacted R&G regarding a replacement part and they could not have been more helpful. Rob and Luke went above expectations for what was a small but crucial component which I had lost in storage. This level of care is rare and very much appreciated..

3 de julho de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Grant!

Classificada 5 em 5 estrelas

Portatarga moto: qualità impeccabile

L’installazione è stata rapida e precisa: tutte le parti combaciano perfettamente. Dopo il primo serraggio, il portatarga si è stabilizzato in posizione e, anche dopo decine di chilometri su asfalto sconnesso o strade di montagna, non ha mostrato alcun segno di cedimento.

Nessuna vibrazione, nessun rumore, nessun movimento: rimane esattamente dove lo si posiziona.

Materiali e design
Il corpo è robusto ma leggero, con finiture di livello professionale. L’estetica è pulita e minimale, il che gli consente di integrarsi elegantemente con linee di moto diverse senza dare un aspetto “aftermarket” cheap. Si avverte subito che i materiali usati sono di alto livello e che la lavorazione è curata.

Lo monti una volta, lo dimentichi, e continua a fare il suo mestiere alla perfezione.
Semplicemente straordinario.

19 de julho de 2024
Opinião espontânea
logótipo da R&G

Resposta da R&G

Thank you for your feedback Luca!

Classificada 1 em 5 estrelas

Poor fit and finish

I bought R&G crash protectors for my Honda Grom. One set for the front fork bolt/nut and one set for the rear axle bolt/nut. I have to say I was appalled by the quality, or lack of it. These in my opinion should be around £15 a pair, not £40. Poorly made, poorly finished. They felt like cheap, nasty Chinese rubbish. As a long term biker I expected far more having seen the brand around for years.

27 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer support

Great customer support. I had an issue with a product and was contacted very quickly by a member of senior management at R&G and the issue was resolved quickly, satisfactorily and generously. I have no hesitation in recommending R&G for the quality of R&G products and their after-sales service

27 de junho de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Steve, I am glad we could sort everything out for you!

Classificada 5 em 5 estrelas

Great Service

Had a slight mishap regarding if items were shipped or not, the team got right on it and helped confirmed that everything had been delivered. Quality parts and really happy with the service.

20 de junho de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Luke!

Classificada 5 em 5 estrelas

Full Throttle Legends of CustomerService

I reached out to R&G after some toerag nicked one of my shiny endcaps from my heated grips. I love my bike and seeing poor Betty without shiny bits was heartbreaking. I didn't expect much, half thought I'd need to buy a full new set and would have to pay to wait 3 weeks by a company that makes me want to scream into my helmet.
Instead I got Simon and Liam-absolute motorcycle part sending unicorns. Not only did they send me a pair of lovely new end caps but they didn't charge! No fee, no drama and no more twitching from me everytime I saw poor Betty with a cap missing. if these guys were a band I'd wait hours to get tix. The end caps came next day as promised and I didn't have to sell a kidney on ebay. Cheers lads, sterling work and massive thanks from Marie (me) and Betty (CMX500)

17 de junho de 2025
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Resposta da R&G

Thank you for your feedback! I am glad we could get Betty looking sharp once again.

Classificada 5 em 5 estrelas

Great experience buying from R&G

Great experience buying from R&G , Great products and great prices, wouldn't hesitate in buying from them again, or recommending them.

12 de junho de 2025
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Resposta da R&G

Thank you for your feedback David!

Classificada 1 em 5 estrelas

still waiting

been waiting nearly a month and still not received my order not good from R&G

14 de maio de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback.

We're sorry to hear about the delay with your order and for the frustration this has caused. This is not the level of service we aim to provide at R&G.

Please send us your order number so we can investigate and resolve this as quickly as possible. Thanks.

Classificada 5 em 5 estrelas

Scott is amazing!

Scott is incredibly helpful! I needed some new license plate lights for my tail tidy and he was able to get new ones shipped over in record time.

Excellent customer service!!

5 de junho de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback!

Classificada 5 em 5 estrelas

Crash Protectors for BMW M1000…

Bought Crash Protectors for BMW M1000 XR. I thought I had bought the wrong item, but Rob patiently explained it was the right item & that although the protectors wouldn't protect the winglets due to their protrusion, they would protect the engine & anything behind the protectors. They took 15 minutes to fit & look very discreet on the bike. Excellent after sales service, thanks Rob!

3 de junho de 2025
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Resposta da R&G

Thank you for your feedback, I am glad we could help.

Classificada 5 em 5 estrelas

Bought this brought this for my Indian…

Bought this brought this for my Indian scout it was a little bit confused when I first got it because I wasn’t sure it would fit that well anyway spoke to customer services guy called Rob very very helpful guided me through what I needed to do and bingo, it’s all fitted nicely and looks great and also it’s going to protect my radiator. Highly recommended RG always deliver

2 de junho de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback!

Classificada 5 em 5 estrelas

Great service, very knowledgable on products

I acquired a 'mean machine' recently (a mint-condition 2005 Buell XB12S, since you ask) and wanted some protection for it. I thought I may have a bit of a problem sorting stuff. In fact I did, until I found Rob and his mates at R&G racing via the inter-web thingy. Singularly helpful advice, bits identified and ordered, delivered to my door and on my bike with a matter of hours. And at a very fair price, too. Just the job for most likely all I will ever need. As I said at the time: 'this could be the start of a long and beautiful friendship'. Top stuff. Ta very much.

31 de maio de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Graham!

Classificada 5 em 5 estrelas

Great product and customer service

Purchased a tie-down hook to safely transport a new bike, and very pleased with its quality. Also fantastic customer service confirming dispatch and delivery in time for the planned bike’s collection day. Many thanks to Rob and the team at R&G!

28 de maio de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Matt!

Classificada 1 em 5 estrelas

STAY WELL CLEAR OF THIS COMPANY

Ordered various parts from this firm on the 19/05/25. Order came about a week later. One item was missing, but the email from the company said the total order had been delivered. Sent a number of emails explaining this to the company & no reply. I rang the company a few days later & after a bit of discussion they held their hands up that the item hadn't been sent. The guy I talked to assured me it would be sent that day & with me in a few days. I'm still waiting for the item !
Stay well clear of this company there customer aftercare is terrible.

19 de maio de 2025
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logótipo da R&G

Resposta da R&G

Hi Ian, thank you for your feedback, we are sorry to hear about the issues with your order. We completely understand how frustrating it is to receive an incomplete delivery and not get a timely response.

It’s clear we let you down both in communication and in following through and we sincerely apologise for that.

This is not the standard of service we aim to provide, and we’re currently reviewing what went wrong in this instance to ensure it doesn’t happen again.

Classificada 5 em 5 estrelas

Excellent customer service.

I returned from a short ride to discover I'd lost one of my headlight protectors. An email to R & G customer services and they agreed to send me a replacement set free of charge with no arguement or hassle what so ever. Absolutely superb afer sales service. Can't thank you enough.

23 de maio de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Da Ar!

Classificada 5 em 5 estrelas

I can't express how amazing the service…

I can't express how amazing the service is at R&G!! Had a nasty off while racing and damaged my rear set :(
But I contacted the team at R&G and even though the parts were discontinued. They went above and beyond to find me some spares!
Rob Harris the sales manager is fantastic and has resolved my issues so I can get back to racing 👌

Cheers gents again

21 de maio de 2025
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logótipo da R&G

Resposta da R&G

Thank you for your feedback Ashley!

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