Rhino Trade Insurance Opiniões 

Excellent service friendly staff did everything I asked for really efficient
Thanks rhino

Great service & price and even helped out with a few odd request without adding a massive premium.

Very friendly and helpful trustworthy company very competitive price an always willing to go the extra mile
Dealing with Liam an his team I can highly recommend

Liam is very polite and friendly. Always does his best to find the best price. With comparison websites available, it is testimony to Liam that this is my 3rd year with Rhino. They are not the cheapest but they are competitive, and more importantly, a human from the UK answers the phone when I call.

Easy to understand, right level of cover for a good price

All the staff I spoke to came across very professionally with clear information and thankfully no nonsense.
Thank you to Patrick and Kieran

I haven’t felt pressured by Rhino to take out insurance, but they have been excellent at explaining the product. Good contact maintained by email and phone, I would definitely recommend them.

Super helpful and very friendly customer support.

Really happy with the service i received, went through everything in detail.

I acquired public liability insurance through Rhino Trade Insurance 10 days ago after a recommendation from HETAS.

After calling to discuss the policy in detail with a gentleman named Ben, I was advised to complete the process online. However, I encountered an issue where the software wouldn’t allow me to finish the procedure.
When I called back, I found out they had closed for the weekend!

I contacted them again on the Monday, only to be informed that their online system doesn’t permit completion when specific add-on components are included in the policy—this was the very add-on we had spent 30 minutes discussing on the phone!

During our second conversation on Monday, I confirmed that plant hire was covered under the policy, and I was assured they it was included in the premium calculation.

I proceeded to pay over the phone and was informed that the policy documents would be accessible in their web portal.

Upon reviewing these documents, I found no mention of coverage for plant hire!

I have sent three emails inquiring about this and have yet to receive a response. I consider this to be very poor service.

This quote was slightly more expensive than the broker I have used for years, but since they were recommended by HETAS, I thought the process of notifying HETAS each year about active public liability insurance would be simplified, saving me time. Instead, I have wasted much more time than I have saved!

Given my experiences thus far, I have concerns about their responsiveness and assistance in the event of a claim.

28/05/25 Edited review to say Ben finally made contact and apologised for the lack of communication and confirmed the plant hire was included.

Easy to set up, good to deal with, good value, very much recommended

Rhino trade insurance spot on company for the trade. Wouldn't go anywhere else.

Easy and transparent, job done!

Arranged trade insurance through Rino. Spoke to both Patrick and Kieran and couldn’t fault either of them. Outstanding Service !

Amazing service quick and fairly priced

Straight forward, explained well

Very helpful and made it easy to change details on policy with little extra cost

Nice helpful person on the phone
Got my insurance sorted out quickly

Really good chatting to Kyle, he helped me sort out a package that was great for me. Really easy to talk to and helpful.

10/10 experience definitely recommend quality service