Absolute bloody scam!!!! Do NOT ever use this company! As everyone has said, they charge you 50 cents initially & then tale more money from your bank account with card details provided for the 50 cent... Ver mais
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I made a one-time payment of EUR 0.50 on Ridlyy. A few days later I was charged EUR 49.90 on the same card, even though I never agreed to any subscription or recurring payment, and nothing clearly... Ver mais
A empresa respondeu
I needed a taxi in Zakopane. I went to their site and booked one. It's status was pending for about 10-15 minutes with no confirmation so I pressed to cancel the ride (found another way to book a taxi... Ver mais
Scammed my young daughter She tried to use it to get a taxi with their predatory scam, She paid 50c, go no services and then they tried to take 49.90 from her account two days later. She is still in s... Ver mais
1,5
Muito mau
25 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Avoid!!!
I tried to book a taxi transfer in Palma de Mallorca through Ridlyy and paid what was advertised as a €0.50 booking fee. The booking was never confirmed and I had to cancel it - the status in my account shows "Cancelled". There was no mention anywhere in the process that this would enrol me in a subscription.
Two days later, without any notice, Ridlyy charged €49.90 to my card for a "Monthly Subscription" I never knowingly signed up for. I logged in, found an active subscription I never agreed to, and clicked "Cancel Subscription". I received a cancellation confirmation by email, but the account still shows the plan as "Active" with another €49.90 due the following month.
I sent a written refund request citing their own terms, which require advance notice before auto-renewal - notice I never received - but have had no response. This looks like a classic subscription trap: a tiny upfront fee for a service that fails, followed by a hidden recurring charge that's hard to actually cancel. I'm now filing a chargeback with my bank. Avoid.
16 de setembro de 2026
Opinião espontânea
Resposta da Ridlyy
Hello Tina,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Ridlyy did not meet your expectations.
We understand your disappointment and take your feedback seriously. Your comments are important to us and help us identify areas where we can improve our service and provide a better experience for our customers.
Thank you for bringing this to our attention and for sharing your feedback with us.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
It seems to be fraud
It seems to be fraud. They created an account without any notification, email. Taxi I was trying to book didnt come and they withdrew 50 eur for monthly subscription
13 de setembro de 2026
Opinião espontânea
Resposta da Ridlyy
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that the taxi you were trying to book did not arrive and that you were concerned by the information associated with your account afterward.
We understand how frustrating it can be to discover that an account or service arrangement was not what you expected. We take your feedback regarding the clarity of the booking and account process seriously and would like to review what happened in your particular case.
Please contact our Customer Service team with the details you used when making the booking so that our team can carefully review your account and booking history and provide you with the appropriate assistance.
Thank you for bringing this to our attention. We appreciate your feedback and hope we can clarify the situation for you.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
SCAM
SCAM. No taxi turned up and bank contacted me 24HR later about fraud, where this site attempted to take out €50. DO NOT USE
8 de setembro de 2026
Opinião espontânea
Resposta da Ridlyy
Hello,
Thank you for taking the time to share your experience. We’re sincerely sorry to hear that your taxi did not arrive and that you were left without the service you had expected.
We also understand your concern regarding the activity associated with your account and the alarm this caused when your bank contacted you. We take your concerns seriously and would like to review the circumstances of your booking and account carefully.
Please contact our Customer Service team with your booking and account details so that we can investigate what happened and provide you with the appropriate assistance.
Thank you for bringing this to our attention. We appreciate your feedback and hope our team can clarify the situation and assist you further.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
Fraudsters
Company charged £0.50 to prebook a taxi. The taxi never showed up so I cancelled it. The next day the fraud team from my bank contacted me to tell me they had tried to take £39.90 from my card!! I never even got into a taxi and the journey would not have cost that much anyway. Scam!!!
6 de setembro de 2026
Opinião espontânea
Resposta da Ridlyy
Hello,
Thank you for taking the time to share your experience. We’re sincerely sorry to hear that your taxi did not arrive and that you were left disappointed after having to cancel your booking.
We also understand your concern regarding the information associated with your account and the unexpected situation you encountered afterward. We take these concerns seriously, particularly when a customer feels that the terms of the service were not sufficiently clear during the booking process.
We would like to review your case carefully. Please contact our Customer Service team with your booking and account details so that we can check what happened and provide you with the appropriate assistance.
Thank you for bringing this to our attention. We appreciate your feedback and hope our team can clarify the situation and assist you further.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
Extreme Abzocke
Extreme Abzocke. Ich wollte einfach nur ein Taxi über den Service buchen, das niemals ankam (keine Erklärung, kein Anruf, nichts) – dann wollen sie mit Kleingedrucktem, was man im Stress natürlich nicht sofort sieht, einem ein 50 € Abo aufdrehen … gehört verboten.
19 de agosto de 2026
Opinião espontânea
Resposta da Ridlyy
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu schildern. Es tut uns sehr leid zu hören, dass Ihr Taxi nicht angekommen ist und Sie darüber hinaus keine ausreichenden Informationen oder Benachrichtigung erhalten haben.
Wir verstehen Ihren Ärger, insbesondere wenn Sie sich in einer stressigen Situation auf eine bestätigte Fahrt verlassen haben. Auch Ihre Anmerkungen zur Klarheit der Informationen während des Buchungsprozesses nehmen wir sehr ernst.
Wir möchten Ihren Fall gerne genau prüfen. Bitte wenden Sie sich mit den Angaben zu Ihrer Buchung und Ihrem Konto an unseren Kundenservice, damit unser Team die Situation überprüfen und Sie entsprechend unterstützen kann.
Vielen Dank für Ihr offenes Feedback. Ihre Hinweise sind wichtig für uns und helfen uns dabei, den Buchungsprozess und unseren Service weiter zu verbessern.
Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
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