Rixmotors Opiniões 

2463
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From start to finish an amazing service, Craig sorted us out with the perfect car, lots of helpful tips & great knowledgeable stats on all vehicles! Test drive was requested & carried out immediate... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience with buying my dream car was 100% excellent. The advisor Alistar went out of his way to make me feel welcomed and went the extra mile to put my anxieties on hold. I didn't want to dr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had a company car for 15 years so felt a bit cautious and nervous buying my own. Darren dealt with me and put all of those worries to rest … he walked me through everything which was helpful.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you have to buy a used car then you couldn’t really do much better than ‘Rix’. From start to finish our transaction was pretty seamless. We never expected to drive our new (to us) car home the same... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Informação fornecida por diversas fontes externas

RIX MOTORS CAR DEALERSHIP IS A FAMILY RUN BUSINESS LOCATED IN WARRINGTON CHESHIRE.ESTABLISHED IN WARRINGTON IN 1996 STARTED BY REG RIX SENIOR THEN FOLLOWED HIS 2 SONS, HENRY AND CHARLES IN 2006.WE STOCK OVER 1000 CARS AT ANY ONE TIME, ALL MAKES AND MODELS AVAILABLE, CONDITION IS THE MAIN FACTOR FOR US AS ALL OUR CARS OUR HAND PICKED.WE HAVE OVER 80% REPEAT CUSTOM AND STRIVE IN LOOKING AFTER OUR VALUED CUSTOMERS.WE OFFER A HOME DELIVERY SERVICE, TAKE ANY CAR OR BIKE IN PART EXCHANGE AND OFFER FINANCE PACKAGES TO SUIT YOUR BUDGET. ALL OUR CARS ARE MOSTLY READY TO DRIVE AWAY THE SAME DAY AND IM SURE IF YOU COME TO OUR DEALERSHIP THAT HAS JUST BEEN FULLY REFURBISHED, YOU WILL NOT BE DISAPPOINTED WITH THE WHOLE EXPERIENCE INCLUDING ALL OUR FRIENDLY STAFF.

Escrito pela empresa


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
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Respondeu a 81% das suas opiniões negativas

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4,7

Todas as opiniões

(2463)

283 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Both Henry and Scott were exceptionally…

Both Henry and Scott were exceptionally helpful and made the whole buying process painless.

18 de setembro de 2026
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Resposta da Rixmotors

Good afternoon Nicholas,
Thank you for leaving us a 5-star review. It is great to hear that you received excellent service from both Henry and Scott. We will always do what we can to ensure buying a vehicle is as efficient as possibke for our customers.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

From start to finish an amazing…

From start to finish an amazing service, Craig sorted us out with the perfect car, lots of helpful tips & great knowledgeable stats on all vehicles!
Test drive was requested & carried out immediately, we bought a fantastic car & all paperwork etc was seamless.
Drove away today!
Thank you Craig & everyone at Rix motors

18 de setembro de 2026
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Resposta da Rixmotors

Good afternoon Vicky,
Thank you for leaving us a 5-star review. We are delighted to hear that you received amazing service from one of our team members, Craig. We aim to make buying a car as easy as we can for our customers. Our team are always on hand to help.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

My experience with buying my dream car…

My experience with buying my dream car was 100% excellent.
The advisor Alistar went out of his way to make me feel welcomed and went the extra mile to put my anxieties on hold.
I didn't want to drive car home as never used Automatic he came and delivered to my home the next day.
Payment Paperwork all went smoothly.
Would definitely recommend this company when looking fir a new car. A very nice stock of cars on site.

14 de setembro de 2026
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Resposta da Rixmotors

Good morning Sandra,
Thank you for leaving us a 5-star review. Buying a car should be a great experience and we are delighted that this was reflected in the service you received from Alister and our team. Our team will always go the extra mile to help.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Please pop in and see Gary if your…

Please pop in and see Gary if your after a new car such a lovely bloke , you can tell its a family run business and everyone enjoys their job it reflects on how the staff are with their customers

14 de setembro de 2026
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Resposta da Rixmotors

Good morning Kerry,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received great service from Gary. Our team will always do what they can to help our customers get their new cars.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 1 em 5 estrelas

Avoid** My poor sister had a nightmare

Avoid** My poor sister had a nightmare

Her experience with this dealer has been extremely disappointing, stressful and upsetting and I would strongly advise anyone considering purchasing a vehicle from them to carry out thorough independent checks beforehand on the Car as they seem to be selling cars with major faults on.

She purchased a White BMW series 1 from the dealer in April and shortly afterwards discovered multiple serious faults, including oil leaks, a rocker-related issue and a coolant fault. When she raised the issue they really couldn't care a less to be honest, ignoring her, fobbing her off with the old oh its just out of warranty when the issues were obviously there prior to leaving that forecourt as confirmed by a BMW specialist she took it to herself. she was told that she was outside their 3-month warranty. However, according to trading standards the understanding is that a dealer's own warranty does not simply remove or replace the statutory rights provided under the Consumer Rights Act 2015. Consumers can have legal rights regarding faulty vehicles, including important protections during the first six months after purchase.
Ultimately, she had to return the vehicle as they wouldnt offer to help fix the issues, and was left £1,160.00 out of pocket due to the mileage incurred they charge, despite the fact that the vehicle had significant faults when it left their forecourt, they sold her a dodgy car, costing over £1000 to fix along side the costs she had already forked out to have it looked at, , so there attitude lets put the cost onto the customer rather than us. Charming company!
She has been left so upset and frustrated by this whole experience caused by this Company. Rip off Cowboys!
Oh and its back up for sale less than 2 days later after full price. wow!

7 de setembro de 2026
Opinião espontânea
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Resposta da Rixmotors

Good morning Claire,
We are sorry to see that you have left us a 1-star review. From our records we can see that the car was purchased back from the customer. It does state in our Terms and Conditions that there will be a cost for any mileage incurred.

Classificada 1 em 5 estrelas

AVOID THIS DEALER

AVOID THIS DEALER — Extremely disappointing experience

My experience with this dealer has been extremely disappointing, stressful and upsetting and I would strongly advise anyone considering purchasing a vehicle from them to think very carefully and carry out thorough independent checks beforehand.

I purchased a White BMW series 1 from the dealer in April and shortly afterwards discovered multiple serious faults, including oil leaks, a rocker-related issue and a coolant fault.

When I raised these issues with the dealer, I was extremely disappointed by the lack of responsibility and support, ignored phone calls, emails, salesman who sold it to me was never around when I gave my name over the phone , always out on test drives. It felt like once they had taken my money, they no longer wanted to know.

I was told that I was outside their 3-month warranty. However, my understanding is that a dealer's own warranty does not simply remove or replace the statutory rights provided under the Consumer Rights Act 2015. Consumers can have legal rights regarding faulty vehicles, including important protections during the first six months after purchase.

Ultimately, I had to return the vehicle, and I was left £1,160.00 out of pocket due to the mileage incurred, despite the fact that the vehicle had significant faults, costing over £1000 to fix, , so there attitude lets put the cost onto the customer rather than us. Wonderful way how to treat any customer especially a returned customer. I can honestly say this has been very stressful and I will never step one foot in the showroom again or will my friends, family who do buy Land Rovers and expensive cars.

The whole experience has been incredibly frustrating and costly. I also discovered the same vehicle is now back up for sale within a day of returning. please avoid this dealer and especially this car. they have not learnt from this awful situation and ready to do the same to another customer.

4 de agosto de 2026
Opinião espontânea
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Resposta da Rixmotors

Good morning Janine,
We are sorry to see that you have left us a 1-star review. From our records we can see that the car was purchased back from you. It does state in our Terms and Conditions that there will be a cost for any mileage incurred.

Classificada 1 em 5 estrelas

Not a good experience.

Bought a car from Rix a golf, travelled from Yorkshire to view it and upon viewing bonnet catch broke so I had to return to get it so 2 round trips but they gave me a courtesy car.
Upon inspection bad paintwork on rear bumper, scuffs and a patch of primer bleeding though and dents on rear door, when I asked for a discount on the £16k golf I was told that is how it is take it or leave it in a nutshell. Obviously don't expect a clean car if you come here you get it how they get it.
After just over 4 weeks of ownership clutch pedal was sticking and a shocker banging so I took it to a independent garage and they said yes and your front brake discs need changing.
Now I went to look online at mot history gov and my golf had been advised the the last 2 years for front brake discs work that one out.
Upon letting them know my cars was broken down on the drive they said shocks and brakes are nothing to do with them it has passed an mot.
When I mentioned the sale of goods act they sat up and said ok go get a estimate from a vat registered garage, I did that but not good enough they then said they wanted a breakdown of the hours! Just a constant runaround.
They have left me no option but to seek legal options now.
I was told when I bought the £16k golf they would work with me if any problems arise in the future, nope.
I do not recommend this garage and I would never buy from them again, no real prep work on their vehicles and their warranty is well.
You have been warned, I now have a £600 bill or the car rots on the drive thank you very much for your help!!
Update 22:09 11/09/26 it is like this I did what you asked now you say contact Chris, well it's like this the review stays here and google....enjoy the exposure I will repair my own car.

7 de julho de 2026
Opinião espontânea
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Resposta da Rixmotors

Good afternoon Jake,
We are sorry to see that you have left us a 1-star review. From our records we can see that our team have tried to contact you and are yet to receive a response. One of our team members, Chris, has offered to assist with your concerns and is still waiting for a breakdown of any work to be carried out. Alternatively, our team have offered for you to bring the car to us and our workshop will have a look at the vehicle.
Please contact Chris at the showroom so he can help.

Classificada 5 em 5 estrelas

Darren was very helpful in helping us…

Darren was very helpful in helping us get the right car for our daughter. No pushy sales. Great car at a great price. Thank you

2 de setembro de 2026
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Resposta da Rixmotors

Good afternoon,
Thank you for leaving us a 5-star review. At Rix Motors we do not believe in pushy sales, and do believe in allowing our customers the time they need to consider their purchase. It is great to hear that Darren and our team were able to help you find the right car for your daughter.
Thank you for your business. We hope your daughter is enjoying her new car and we hope to see you all again in the future.

Classificada 5 em 5 estrelas

Great experience

Very easy car buying experience. From the moment we met Gareth, and had a test drive, the whole thing went smoothly. Good interactions with the friendly team, a great price for a great car. Would thoroughly recommend buying a car from Rix Motors.

12 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Hannah,
Thank you for leaving us a 5-star review. Buying a car should be a great experience and we are delighted that this has been reflected in the service you have received from Gareth and our team. We aim to make the process as easy as we can for our customers.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Very helpful making buying a car simple…

Very helpful making buying a car simple and relaxing would definitely deal with them again and would fully recommend them for your next car

3 de setembro de 2026
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Resposta da Rixmotors

Good afternoon Peter,
Thank you for leaving us 5-star review. We aim to make buying a car as efficient as we can for our customers and it is great to hear that this was refected in the service you received from our team.
Thank you for recommending our business and thank you for your custom. We hope you are enjoing your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Used car purchase

Good communication, good product at reasonable price .Transactions all went smoothly,Craig was a pleasure to deal with .

2 de setembro de 2026
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Resposta da Rixmotors

Good afternoon Robin,
Thank you for leaving us a 5-star review. We are delighted to hear that you received excellent service from one of our team members Craig.
Our team will always go above and beyond to help get our customers the best possible deal.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Helpful and honest.

29 de agosto de 2026
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Resposta da Rixmotors

Good afternoon John,
Thank you for leaving us a 5-star review. Our team will always go the extra mile to help our customers.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

All the staff are amazing,

All the staff are amazing,
gets straight to the point. definitely recommend!

30 de agosto de 2026
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Resposta da Rixmotors

Good afternoon,
Thank you for leaving us a 5-star review. It is great to hear that our team were able to help you get your new car.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Best dealership around by far

This is the 2nd time of bought a car of RIX Motors friendly and helpful staff with no pressure to buy fair prices and took my old car in Part exchange with no hassle, took the car out for a test drive with Craig who was really helpful in understanding different buttons and making me feel comfortable whilst behind the wheel. I was also really happy that they service and test the car before I collect the keys and replaced a missing seat button for me. 10/10 in every department from the finance manager to the staff on the desk. Can’t thank RIX and the team enough especially Craig who was super friendly and helpful and nothing was too much of an ask for him. I will definitely be returning in the future!

30 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Mike,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received great service from Craig and our team. We do not believe in pressure sales and do believe in allowing our customers the time they need to consider their purchase. From our sales team to our finance team, we all work together to ensure the best outcomes for our customers.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Car not as good as it looked lots or…

Car good every person I dealt with was brilliant excellent cheers Carl

26 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Nigel,
Thank you for leaving us a 5-star review. We are delighted that you received brilliant service from one of our team members, Carl. Our team will always do what they can to help our customers get their new car.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

I’ve had a company car for 15 years so…

I’ve had a company car for 15 years so felt a bit cautious and nervous buying my own. Darren dealt with me and put all of those worries to rest … he walked me through everything which was helpful.
The showroom was kept open a bit later for me as I couldn’t get there before closing and Darren stayed on. There was never any pressure - none of the sales patter, just good authentic and honest conversation. Didn’t bat an eyelid at me taking a mechanic with me to inspect the car. I collected today with ease and brought my new car home. Very impressed and I’ll certainly be recommending and using RIX in future!

27 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Victoria,
Thank you for leaving us a 5-star review. We are committed to providing our customers with great service and we are really pleased to see this reflected in the service you received from Darren and our team. Our team will always go the extra mile to make buying a vehicle as easy as possible for our customers.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

A really great experience, genuinely happy and friendly professionals

A really great experience with an impressive forecourt with a clean and modern designed office/ waiting room. Genuinely happy and friendly staff especially Chris Conci - professional, friendly and efficient! Thank you for your patience Chris, the car is great!

13 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Mike,
Thank you for leaving us a 5-star review and for sharing your feedback with us. We are really pleased to hear that you are happy with the service you received from Chris and our team. Our team will do what they can to ensure buying a car is as easy as possible for our customers.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Lovely people

Lovely people, great service and a really nice reasonably priced car. I'm very satisfied with the whole experience. Thank you

20 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Joanna,
Thank you for leaving us a 5-star review. Buying a car should be a great experience and we are delighted to hear that this was reflected in the service you received from our team.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.

Classificada 5 em 5 estrelas

Really good service and Chris looked…

Really good service and Chris looked after me and my wife and sale was effortless and no stress

19 de agosto de 2026
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Resposta da Rixmotors

Good afternoon Lee,
Thank you for leaving us a 5-star review. We are really pleased to hear that Chris was able to help you and your wife get a new vehicle.
Thank you for your business. We hope you are both enjoying your new car and we hope to see you both again in the future.

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