ROBERT ELECTRONICS Opiniões 

282
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... Ver mais

Classificada 5 em 5 estrelas

Great communication, then incorrect Royal Mail tracking number given so a bit of nervous chasing. Quick reply sorted things out smoothly and delivered promptly. Excellent service all round

Classificada 5 em 5 estrelas

I bought 3x20TB Seagate HDD's as it was about £100 cheaper each vs any other retailer and this seller offers 5 year warranty them self's. I was concerned about import TAX as they got shipped from... Ver mais

Classificada 4 em 5 estrelas

au vu des prix très bon site, par contre faire attention, même si il le précise en anglais, la plupart du temps c'est des produits d'occasion mais qui ont été reconditionnée et qui garantisse 5 ans p... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores
  2. também em
  3. Loja de acessórios para computadores
  4. Loja de computadores e acessórios

Escrito pela empresa

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 40% das suas opiniões negativas

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4,5

Todas as opiniões

(282)

59 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Service,Price and Well Packed

After a lot of searching,I found your specialised website with some great prices. I then did some research on your company (you can never be too sure) I purchased a 14Tb Exos segate drive. It came extremely well packed, with the drive sealed as new.
The drive has yet to be run up, but the Date of manufacture is 24 June 2023, so I assume these prices are reflecting that they are old new stock.... Brilliant, I have no issue with this at such a great price.
As long as it runs up ok (I have no doubt it will as still new and sealed), I will definitely use you and recommend you to my friends.

14 de abril de 2025
Classificada 5 em 5 estrelas

Good value hardware

EDIT: I initially wrote a negative review due to a lack of response from the customer service, but it appears I accidentally sent an RMA request to their international email address (.com not co.uk). While I never received a response from this address, it’s not the correct address for an RMA so have adjusted my rating.

I received 2 drives from RE in 2023 which arrived in good condition and have worked perfectly until a week or so ago. I’m currently working through their RMA process but hopefully it will be smooth sailing and soon I’ll have a replacement!

2 de abril de 2025
Opinião espontânea
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

Thank you for your order information. We have no unread emails in our inquiry email. You did not send the email through sales@robertelectronics.co.uk, or the email was not sent to our email correctly. Please resend the email, including the appearance of the hard disk, and confirm that the hard disk cannot have any dents. We can start RMA. The process is very simple and we will not ignore any RMA emails.

Classificada 5 em 5 estrelas

Great price and great customer service

Great price and great customer service. I had a drive fail after a few months of use and because it is an out of region drive it is not covered by Seagate. The drive had a small dent that I hadn't noticed on receipt but Robert Computer Hardware have offered to replace it at their expense.

2 de abril de 2025
Classificada 5 em 5 estrelas

Double check what you're getting

I ordered an X16 16TB Exos HDD from them and paid £47 extra to have it NEW (0 hours).

The HDD 23103 hours on FARM data (and 0 on SMART data).

The seller responded promptly and addressed my concern, which is why I'm updating my review to 5 stars.

I would order from them in the future, but make sure you're getting what you paid for.

24 de março de 2025
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

Thank you for your feedback. We have refunded you the full amount. You can keep the hard drive. We guarantee that the hard drive comes from the official distributor of Seagate, but this problem still occurs. Although it is an individual phenomenon (all the previous new batches have been confirmed by customers to be brand new), we are very disappointed. We provide multiple options so that people who need hard drives in different conditions can choose them more accurately. Your negative rview make us better. We will strive to become the best and most high-quality hard drive supplier.

Classificada 5 em 5 estrelas

I've been a repeat customer of…

I've been a repeat customer of Robertelectronics for my hard drive needs for quite some time now, and I can confidently say they've earned my unwavering recommendation. In a market filled with potential pitfalls like hidden fees and unreliable shipping, Robertelectronics stands out as a beacon of transparency and efficiency.

17 de outubro de 2024
Classificada 5 em 5 estrelas

While I can't comment yet

While I can't comment yet on the long-term performance of the drives (that will require a few months of consistent use), the initial impression is excellent. They were packaged well and arrived in perfect condition. The fast delivery allowed me to get my NAS upgrades live much sooner than expected, which was a huge bonus.

29 de janeiro de 2025
Classificada 3 em 5 estrelas

20+ days no correspondence on warranty claim

I am not able to reach them via their mail and it's been over 20 days. Not able to claim warranty with seagate either so im screwed.

As for the answer from robertelectronics, I sent two follow ups one week apart for each, and the order was on the co.uk site. I'm however bumping it up to three stars because the Swedish site, which I did not order from, actually helped me out. They were very fast in online chats.

7 de janeiro de 2025
Opinião espontânea
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

Unfortunately, we didn't see your email, usually we reply to all questions within 24 hours, should the order come from our Swedish sales team, we will process it as soon as possible or leave us a message through the website

We are always online, all customers are provided with a 5-year warranty, and the inventory will be updated soon

Classificada 5 em 5 estrelas

HDD arrived faulty but refunded ! 👌🙂

Bought one Exos 16 To hdd delivered to France, completely new and very well boxed in one anti-static sealed sleeve and protected by a protective foam all over the hdd. Unfortunately, I think delivery is not very gentle with our parcels.. for a HDD that could be very nefast 😬😮‍💨💀.. Even very well packed... Order from the 2 January, sent the 3 January ! 👌 Received the 8 January 2024👍, tested the same day, and was defective.
So I contact, the sav by the chat present on the website, I sent a face-picture of my HDD, then I have be refund in effective way the 14 January. 👌 They sent me the proof of the pending refund in picture with the chat. The website could be a bit more clearer, it's a bit a mess concerning the infos to have,(only the page layout, all infos are presents) and the sav could be a bit faster to answer but it answers are concises,precises and effectives. So I recommend this website even if I were unlucky with my order. 🙂

3 de janeiro de 2025
Classificada 5 em 5 estrelas

Was skeptical at first

Was skeptical, but got hard drive 0 power on hours and no errors. It was a brand new drive from 2 years ago - so that explains the deal but I expect that and am happy with it!

30 de dezembro de 2024

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