ROBERT ELECTRONICS Opiniões 

282
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... Ver mais

Classificada 5 em 5 estrelas

Great communication, then incorrect Royal Mail tracking number given so a bit of nervous chasing. Quick reply sorted things out smoothly and delivered promptly. Excellent service all round

Classificada 5 em 5 estrelas

I bought 3x20TB Seagate HDD's as it was about £100 cheaper each vs any other retailer and this seller offers 5 year warranty them self's. I was concerned about import TAX as they got shipped from... Ver mais

Classificada 4 em 5 estrelas

au vu des prix très bon site, par contre faire attention, même si il le précise en anglais, la plupart du temps c'est des produits d'occasion mais qui ont été reconditionnée et qui garantisse 5 ans p... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores
  2. também em
  3. Loja de acessórios para computadores
  4. Loja de computadores e acessórios

Escrito pela empresa

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

282 opiniões

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4,5

Todas as opiniões

(282)

59 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Marketed as new, been used for over two years.

I decided to purchase three Seagate IronWolf Pro Enterprise NAS drives from Robert Electronics after a specific model became EOL and was not available anywhere else online.

The delivery time was as expected and the drives were packaged exceptionally well, and were each individually wrapped in their own anti-static packets.

However, after purchasing, I read one reviewer's finding that their drive's internal metrics, sold by Robert Electronics, reflected an incongruency with being in new condition.

After running 'smartctl -l farm [dev]' for each of the three drives, I unfortunately found that they had the POH values of 18810, 14165 and 11150. To say I am disappointed is a gross understatement.

While being marketed as new, and spending in excess of £500, I did not expect these readings. Now, I don't know whether these values have been obtained from prior general usage or by manufacturer testing. However, I strongly suspect the former and am very much disappointed by this. I will not be using this seller again and would not recommend anyone else to.

Reply to seller's response: It's unlikely the majority of other buyers of Seagate drives have actually viewed the F.A.R.M. data rather than S.M.A.R.T. values. I personally did not even know Seagate drives had additional internal metrics on top of S.M.A.R.T. until I read another review of your company.

In addition, the S.M.A.R.T. data on each drive had been deceptively wiped, displaying most values at zero, which has clearly deceived other buyers. Now, you tell me how the S.M.A.R.T. data depicts an unused drive and the F.A.R.M. data doesn't? Because you, or some entity within your supply chain, wiped the S.M.A.R.T data and assumed no one would be able to notice.

5 de janeiro de 2025
Opinião espontânea
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

Hi

We are very sorry to hear about this,we apologize for this problem. We judge that the batch in question comes from the same supplier. We have removed the supplier. The other batches have no problem at all, just like other customers who are very satisfied.

Kind Regards

Robert Team

Classificada 5 em 5 estrelas

Seagate Exos drives x2

I ordered two drives, one of which seemed to be nonoperational on arrival. The return process was quick and straightforward, and there were no issues with the replacement drive.

I was pleased both with the drives themselves, and with the attentive customer service.

2 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great store with great prices

Great store with great prices, I bought two Seagate EXOS X16 and they arrived in about 10 days in the UK, price was great, drives new 0 hours and 100% life and very well packaged.

Since drives were OEM there is no warranty with the manufacturer so hopefully Robert can sort should anything go wrong at a later date.

Will be buying from here again.

26 de novembro de 2024
Classificada 1 em 5 estrelas

Drive was sold as new, but is used and has had SMART data wiped to conceal that

The drive was sold as new but the one I received is used. I checked the drive's SMART data and it says that it has zero power-on hours, but the drive has an XFS filesystem on it, and is full of .ftl files.

Checking the Seagate Field Access Reliability Metrics (FARM) data using "smartctl -l farm /dev/sda" shows that the power-on hours are actually 10936.

So it seems that the SMART data has been wiped, but apparently whoever did that can't wipe the FARM data or forgot to do so. I probably wouldn't have noticed that the drive was used if it wasn't for my system warning me about the existing filesystem when I started setting it up.

The price is actually good for a used drive, and the FARM data shows that's it's only been lightly used, so I think I might keep it to avoid the hassle of returning it. It's a shame that it was deceptively sold as new, though, and that does leave a bitter taste in the mouth.

15 de dezembro de 2024
Opinião espontânea
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

For this problem, please reply as soon as possible with the order number and pictures of the product, SN to the email sales@robertelectronics.co.uk, we will test the hard drive, since there are suppliers from different countries, we will evaluate the supply qualification of each supplier, Ensure product quality

Regards

Robert team Singapore

Classificada 5 em 5 estrelas

Needn't have worried!

Was a little dubious about ordering from overseas, but the drives arrived when they said they would, were very well packed encased in thick foam around anti-static bags, and are installed in my PC and working well. Will definitely use again when I upgrade to a NAS, as their pricing was better than anywhere else I found.

2 de dezembro de 2024
Classificada 5 em 5 estrelas

5 Star Customer Service

Excellent people and hassle free replacements. Got a couple IronWolf 8TB drives in May 23, drives manufactured in Jan 22 so guessing they get surplus older stock on the cheap but not old enough to worry. One drive just started throwing up warnings in unraid with reallocated sectors and CrystalDisk saying caution, they replaced the drive immediately after some pictures of the drive and stats. Second drive starts doing the same a couple weeks later reallocated sectors and warnings, no hassle replacement being sent out. Their failure records show 8TB IronWolf's (non pro) have apparently the highest failure rate above all others that they sell, not sure if that's due to being the most popular decent size/lowish price drive for homelab start ups so more sold and more to go wrong or the fact Seagate quality control on that one is lacking, but the customer service from RCH has been outstanding.

12 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

New disk well packaged

I've ordered a Seagate disk. Disk is new and well packaged when arrives. Tracking was provided so we will know when the disk will be delivered. It takes around a week to deliver by Royalmail.

29 de novembro de 2024
Classificada 5 em 5 estrelas

The service was excellent

The service was excellent, arriving promptly and well-packaged. The price was exceptionally reasonable. I was very pleased and will certainly use this service again; I highly recommend it.

20 de novembro de 2024
Classificada 5 em 5 estrelas

I was a little unsure at first as the…

I was a little unsure at first as the hard disks were by far the cheapest I could find but I'm glad I took the jump. The drive I ordered (16TB Seagate Exos) arrived in around a week (tracking provided too), was very well packed (solid cardboard outer box with 3 layers of strong foam padding completely surrounding the drive) and the drive works flawlessly. After recieving a couple of dead ones from a very well known online seller (sent the same drives in jiffy bags!!!!! JIFFY BAGS!!!!!!) I can honestly say that I am pleasently surprised and will be very happy to buy from Roberts Electronics again in the near future.

20 de novembro de 2024
Classificada 5 em 5 estrelas

Perfect

Spot on, legit products for a good price, have bought multiple hard drives from here.

Edit: Recently had to start an RMA and the support you get from Ga is amazing.

I can't rate this company high enough.

26 de novembro de 2024
Opinião espontânea

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