The owners of Rock-Ola were very quick to respond to my inquiry about repairing my old jukebox. Although they are located very far away from me, they took it upon themselves to email me a list of cont... Ver mais
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Leia as opiniões dos outros
I am extremely happy with my new Rock-Ola CD Bubbler! If you are thinking about buying one, it’s important to know that these jukeboxes aren't mass-produced on an assembly line. Each one is built ind... Ver mais
I picked Rock-Ola first because they are US-built Jukeboxes, and the craftsmanship is A plus!! My JB works great and I'm very happy with Alexander - he's always willing to help! Thx again, Rock-Ola.
Simon from New Zealand , I ordered & paid for my Rockola jukebox over 2.5 years ago .($10,500 US$) . After getting the run around I am now being ghosted . Pretty pathetic service by anyones measur... Ver mais
Informações sobre a empresa
Sobre Rock-Ola Jukeboxes
Escrito pela empresa
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Informações de contacto
1445 Sepulveda Blvd, CA 90501, Torrance, Estados Unidos da América
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer Service
The customer service rep provided the correct information needed to place an order in a timely, efficient, and friendly manner.
Fast service!
The lady I spoke to was very…
The lady I spoke to was very knowledgeable as well as friendly and courteous
Pagar por envío
Fast shipping and great products
I can’t get ahold of you
I can’t get ahold of you. No service line or anything. I’ve called three times during service hours
Excellent Service
Thanks to Alex(owner) for personally delivering our Jukebox! We appreciate your AWESOME CUSTOMER SERVICE!!!! YOU ROCK!!!!
I have yet to receive what I ordered.
Super Fast Delivery
Super Fast Delivery -
Great Customer Service from my dealer (Dave) in Illinois ( Zygmunt & Assoicates)
Jukebox looks and sounds great
I highly recommend anyone who is thinking about buying a brand new Rock-Ola Jukebox that comes with a 1 year factory warrantee to "pull the trigger" and do it. You'll not regret it.
Fast shipping and item as described…
Fast shipping and item as described definitely order again.
Needed for a party July 15 and was told…
Needed for a party July 15 and was told it would make it. Shipping status shows arriving after party.
Very simple process to order the items…
Very simple process to order the items we needed. User friendly website
Customer service
It would have been nice if people would answer the phone over their. Never use to be like that. I know for a fact you have very qualified people that work their and they know what there doing. They may not be happy for some reason? Parts and the way it was shipped was excellent. thank you
Needed repair on an orange amplifier…
Needed repair on an orange amplifier and they were
very helpful in sending me their address and the RMA#
I’ve been trying to get the information…
I’ve been trying to get the information from Rock-Oka to process a return and customer service has not gotten back to me. It’s ridiculous! This same terrible approach was used when I used the online assistant to ask questions regarding the things I purchased online. I got exactly zero responses to all of my questions and like a fool I proceeded forward and purchased the items anyway. Now I can’t return them. Deplorable…
Very helpful and Efficient company
Ordered a new remote and it came quickly. I am trying to get my jukebox repaired after losing some parts in my move. They have been very helpful and easy to work with.
Beautiful piece of fun furniture
Mixed bag, Rocky start but ultimately very happy.
First the good
1. My Crystal Bubbler is beautiful. This Jukebox looks awesome in the house. Worth the wait.
2. Because of the poor customer service and response I was receiving, the CEO personally helped me and included great music already installed.
The Bad
1. The sales person told me I would receive my custom built Jukebox in 3 months. It took 6.
2. It usually took days to get a hold of the sales person, then she ghosted me. (This is when the CEO got involved)
I purchased a connect by Sonos. This allowed me to wirelessly connect my Jukebox to all my Sonos speakers throughout the house. Sounds great everywhere.
Ultimately, this music player is fantastic. So many comments, center piece of my home that also plays great music. Some problems getting it, but now that it is here, Super Happy I purchased.
Lack of responsivenss
1. No one answered the main line, even though it was during business hours
2. Sent the wrong size double title cards. No response when contacted
The product is available and a good…
The product is available and a good price and shipping very reasonable
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