Rocket Close Opiniões 

8575
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nancie Henderson was outstanding during one of the toughest transactions I’ve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... Ver mais

Classificada 5 em 5 estrelas

Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... Ver mais

Classificada 5 em 5 estrelas

I dealt with several different agents/departments online through emails from beginning to end. My experience was very positive and quite simple. Everyone seemed to be very knowledgeable and pleasant... Ver mais

Classificada 3 em 5 estrelas

The convenience of Rocket close was nice. The down side was waiting until the last few days before the closing date to finish all of the documents. The last minute details caused a lot of stress as... Ver mais

Informações sobre a empresa

  1. Empresa de títulos imobiliários

Escrito pela empresa

With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 31% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(8575)

2105 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Danielle was amazing

Danielle was amazing! She answered every question, was always available, was knowledgeable and always pleasant. She made the experience smooth and easy.

31 de agosto de 2026
Classificada 5 em 5 estrelas

Great experience.

Our representative Hamlet Gonzalez was very friendly and knowledgeable and could answer all of our questions.
Rocket mortgage had lots of resources to help us through the process, which was very appreciated.
Thank you, Scott and Jeanette.

26 de agosto de 2026
Classificada 1 em 5 estrelas

To menu people involved… did not work…

To menu people involved… did not work out no one was up to date with the info submitted

31 de agosto de 2026
logótipo da Rocket Close

Resposta da Rocket Close

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.

Classificada 5 em 5 estrelas

Great experience everyone was extra helpful and patient!

I started my home buying experience on July 30th 2026. Nikki Wyatt was my loan officer she was absolutely great 10+⭐️. The rest of my team Matthew Cristiano, and Ben Holtquist also absolutely great 10+⭐️. We closed on my loan August 31st 2026. For a first time home buyer they made my experience perfect!! Thanks again Rocket Mortgage

31 de agosto de 2026
Classificada 1 em 5 estrelas

The person that prepared our documents…

The person that prepared our documents was rude and did not help in any manner. When purchasing a home not everyone knows the ins and outs of the process. I asked questions and was told to refer to my attorney that I did not have. We didn’t use attorneys for this process. She didn’t even try to put me in a direction of someone who could explain the documents I was being rushed to sign. I would definitely say next time I hope to not use rocket mortgage or have someone more knowledgeable to assist the process.

31 de agosto de 2026
logótipo da Rocket Close

Resposta da Rocket Close

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.

Classificada 2 em 5 estrelas

The closing was rather chaotic

The closing was rather chaotic. Closer had another appointment scheduled right after ours. Closer left the meeting without giving buyer (us) a copy of paperwork.

24 de agosto de 2026
logótipo da Rocket Close

Resposta da Rocket Close

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.

Classificada 2 em 5 estrelas

Property tax proration done incorrectly…

Property tax proration done incorrectly for Montgomery County, Oh…. With refusal to correct in response to my complaint… costing me $700 more than what should have been.

Closing statement sent to me after 5 pm
Local (due to california based Rocket Close group failure to recognize need to provide during Ohio busuness hours.)

4 de setembro de 2026
Classificada 1 em 5 estrelas

I have signed all the closing documents…

I have signed all the closing documents and was told my check would be here Friday and I still have not received it. I have left call to Derek Stockel and no return callDerek Stockel told me my rate was going to be 8
05 and I am paying 8.65. The request for documents was a disaster, he kept asking me for documents peace meal instead of a list which really delayed the process. Other lenders have advertised money in a week with 7.63 rate with my credit score, Fifth Third Bank. I would never recommend Rocket mortgage to any one. You lied to me to many times.

29 de agosto de 2026
logótipo da Rocket Close

Resposta da Rocket Close

Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience.

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