Nancie Henderson was outstanding during one of the toughest transactions I’ve had in a decade. This was a complex sale involving a divorced couple, attorneys, and many moving parts. Through every cha... Ver mais
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Leia as opiniões dos outros
Tom, and Mia, have been extremely patient with us, always fast to answer and respond to all of our questions. We tried another mortgage company first, before Rocket & it was a disaster . Thats how we... Ver mais
I dealt with several different agents/departments online through emails from beginning to end. My experience was very positive and quite simple. Everyone seemed to be very knowledgeable and pleasant... Ver mais
The convenience of Rocket close was nice. The down side was waiting until the last few days before the closing date to finish all of the documents. The last minute details caused a lot of stress as... Ver mais
Informações sobre a empresa
Escrito pela empresa
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Informações de contacto
Estados Unidos da América
- rocketclose.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 31% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helped through every phase of sell
Helped through every phase of sell. Kept us informed as to what was going on and what to expect. Employees were friendly and very helpful.
Fabulous from start to finish
Fabulous from start to finish. Everyone was helpful, knowledgeable and made the whole process so easy. 1000/10 recommend!
Everyone was professional and very…
Everyone was professional and very helpful. I was amazed at how fast the transaction was handled
This was the easiest experience I have…
This was the easiest experience I have had with any financing. Also the quickest! Very friendly and helpful!
The best service! Fast, efficient and Friendly
extremely friendly, very helpful, consistent updates and fast.
Danielle was amazing
Danielle was amazing! She answered every question, was always available, was knowledgeable and always pleasant. She made the experience smooth and easy.
Great experience.
Our representative Hamlet Gonzalez was very friendly and knowledgeable and could answer all of our questions.
Rocket mortgage had lots of resources to help us through the process, which was very appreciated.
Thank you, Scott and Jeanette.
From the very beginning there was…
From the very beginning there was patience and good quick responses. They let me know where I stood right from the beginning. Thank you.
To menu people involved… did not work…
To menu people involved… did not work out no one was up to date with the info submitted

Resposta da Rocket Close
The prompt response the ease of access
The prompt response the ease of access. They made it almost fun to be in the house buying experience. Every team member was spectacular to work with.
Great experience everyone was extra helpful and patient!
I started my home buying experience on July 30th 2026. Nikki Wyatt was my loan officer she was absolutely great 10+⭐️. The rest of my team Matthew Cristiano, and Ben Holtquist also absolutely great 10+⭐️. We closed on my loan August 31st 2026. For a first time home buyer they made my experience perfect!! Thanks again Rocket Mortgage
The person that prepared our documents…
The person that prepared our documents was rude and did not help in any manner. When purchasing a home not everyone knows the ins and outs of the process. I asked questions and was told to refer to my attorney that I did not have. We didn’t use attorneys for this process. She didn’t even try to put me in a direction of someone who could explain the documents I was being rushed to sign. I would definitely say next time I hope to not use rocket mortgage or have someone more knowledgeable to assist the process.

Resposta da Rocket Close
The closing was rather chaotic
The closing was rather chaotic. Closer had another appointment scheduled right after ours. Closer left the meeting without giving buyer (us) a copy of paperwork.

Resposta da Rocket Close
Property tax proration done incorrectly…
Property tax proration done incorrectly for Montgomery County, Oh…. With refusal to correct in response to my complaint… costing me $700 more than what should have been.
Closing statement sent to me after 5 pm
Local (due to california based Rocket Close group failure to recognize need to provide during Ohio busuness hours.)
Very accurate and professional
I have signed all the closing documents…
I have signed all the closing documents and was told my check would be here Friday and I still have not received it. I have left call to Derek Stockel and no return callDerek Stockel told me my rate was going to be 8
05 and I am paying 8.65. The request for documents was a disaster, he kept asking me for documents peace meal instead of a list which really delayed the process. Other lenders have advertised money in a week with 7.63 rate with my credit score, Fifth Third Bank. I would never recommend Rocket mortgage to any one. You lied to me to many times.

Resposta da Rocket Close
The young lady heather was excellent
The young lady heather was excellent. We were very pleased with her.
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