Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais
A empresa respondeu
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais
A empresa respondeu
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre RockMerch.com
Escrito pela empresa
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.
We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘
Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.
Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.
We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
Informações de contacto
Estados Unidos da América
- Store@RockMerch.com
- rockmerch.com
3,2
Aceitável
532 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great quality tees!
I bought 3 tee shirts, all had amazing quality decals and typical fabric. I recommend!
14 de julho de 2023
Resposta da RockMerch.com
You absolutely Rock! Thank you very much for the review!
Resposta da RockMerch.com
Hi Nancy,
That's exactly what we love to hear!
You absolutely Rock!
RockMerch 🤘
Fast shipping and great quality
Fast shipping and great quality. Love this tshirt! Great selection overall on this e-commerce store. Highly recommend!
8 de julho de 2023
Resposta da RockMerch.com
Hi Nicole,
Thank you so much for your review!
You absolutely Rock!
RockMerch 🤘
RochMerch does not refund non-deliveries
I made 3 purchases. None of them arrived. I have sent emails and made calls. I only received a partial refund and expect a full refund.
14 de julho de 2023
Resposta da RockMerch.com
Hi Waldo,
Please check your spam/junk folders regarding the status of your orders as we have been contacting you.
Best regards,
RockMerch
I love the shirt
I love the shirt, the mood created by a love for the classic music of a great generation thank you!!
14 de julho de 2023
Resposta da RockMerch.com
Hi Kevin,
You are so amazing for taking the time to review us!
We appreciate that you are our customer!
You absolutely Rock!
RockMerch 🤘
Great service, great products
Deliveries were on time as specified and the products were great.
13 de julho de 2023
Resposta da RockMerch.com
Thank you Meli for taking the time to review us!
You Absolutely Rock! 🤘
Shirt is not true to size and the…
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to shop again. Sorry.
Edited to reply: Yes, I'm certain Van Halen is very worried about the softness of my t-shirt. Tell Alex & Wolfgang I said thank you.
13 de julho de 2023
Resposta da RockMerch.com
Hi Emory, We don't know who exactly from the VH team does the approvals but our guess would be the Ice Cream Man! :-))) P.S. If you really think the shirt is bad, contact store@rockmerch.com so we can make things right! 🤘
I never received my order
I never received my order. I wasn’t returned my money and they stopped answering my emails and my phone calls. THIEVES!! I wouldn’t ever do business with them again nor should you. BEWARE!
14 de julho de 2023
Resposta da RockMerch.com
Hi Dean,
We checked your order and tracking shows it was delivered way back in June.
Please login to your RockMerch account to see the tracking number showing delivery.
Please also check your spam/junk folders for correspondence from us.
Best regards,
RockMerch 🤘
Cheap material.
Cheap material.. one shirt had a hole in the stitch of the sleeve. I use it as rag since I can't wear it. What's the point in asking for another cheap quality shirt to replace it?!
The other shirt lost its shape after one wash. It has some how become shorter at the bottom. So I gave to my girlfriend to sleep in. I won't be purchasing anything else. Save your money and don't buy here!!
14 de julho de 2023
Resposta da RockMerch.com
Hi Millard,
Thank you for taking the time to review us!
Best regards,
RockMerch
It’s a great shirt and arrived in a…
It’s a great shirt and arrived in a timely manner, couldn’t ask for much better!
6 de julho de 2023
Resposta da RockMerch.com
Hi Amanda,
You are so amazing to have taken the time to review us!
You absolutely Rock!
RockMerch 🤘
Overall, good but customer service lacking.
Overall, liked my purchase. Bought 8 shirts. Shipping takes awhile. One of the items received was the wrong shirt and it was time consuming to get a refund. The other shirts were great. The selection is vast and the prices are fair.
4 de julho de 2023
Resposta da RockMerch.com
Thank you for your review. Did you still want to exchange the one shirt? That would be within policy for an exchange. Thanks!
My name is not Tiffany it is Jeffrey…
My name is not Tiffany it is Jeffrey Bennett
Please get it right.
Check out how many shirts I have ordered,
11 de julho de 2023
Resposta da RockMerch.com
Hi Jeffrey,
We sincerely thank you for all your orders over many years. The customer on all of these is Tiffany S. which must have some reason, right? You can log in and update your account info anytime or when you place your next order.
But giving us a poor review for such a matter is a disservice to everyone since it has the potential of hurting our growth and being less able to serve you and other customers even better over time.
Best regards,
RockMerch 🤘
The t shirts were very poor condition
The t shirts were very poor condition, I sent them back n got a refund
12 de julho de 2023
Resposta da RockMerch.com
Hi Gayle,
We're sorry to hear that the shirts were in poor condition. It is not a situation that we have ever had reported before. As you noted, we stand behind every order 100% and that is why we refunded you. We encourage you to try ordering from us again and we are certain that you will have a better experience!
Best Regards,
RockMerch
Sizing and Delivery Time
Ordered a shirt for my one year-old. It took weeks to ship and is much too big for him
6 de julho de 2023
Resposta da RockMerch.com
Thank you for taking the time to review us! We would be happy to exchange that shirt for you!
RockMerch
Resposta da RockMerch.com
Hi John,
Thank you so much for taking the time to review us. We appreciate it!
Best regards,
RockMerch
The size and the materiel is very…
The size and the materiel is very different for each t shirt! And command from montreal is very too long,my deception is very high.....sorry
6 de julho de 2023
Resposta da RockMerch.com
Thank you for taking the time for your review. We appreciate it.
RockMerch website was very easy to…
RockMerch website was very easy to navigate. My orders were perfect and on time.
6 de julho de 2023
Resposta da RockMerch.com
Hi Rashad,
Thank you so much for taking the time to review us!
You absolutely Rock!
RockMerch 🤘
I order a couple of items for…
I order a couple of items for Christmas. One was shipped late & the other was never shipped! I was told it was because I order custom items but I knew it was a production problem and probably because it was coming from China!
4 de julho de 2023
Resposta da RockMerch.com
Thank you for taking the time to review us.
Order took months to deliver
Order took months to deliver, had to find an alternative gift last minute, unacceptable!
4 de julho de 2023
Resposta da RockMerch.com
Hi Sandra,
We appreciate your review.
We reviewed your order and it shipped within the timeframe noted for this product. We apologize for any delays with the USPS even if they were out of our control.
Best regards,
RockMerch
I have emailed and called ! No response!
I have emailed and called about a sweatshirt for my grandson and i am being ignored. Placed the order weeks ago and have had no confirmation its shipped. It will not arrive in time for his birthday and I am not happy!
26 de agosto de 2023
Opinião espontânea
Resposta da RockMerch.com
Hi Gina,
Please review your junk/spam folders as we have been emailing you and responding to each and every one of your inquiries. Your item will be delivered on September 5th. It is a fantastic item and your grandson will absolutely love it!
Best regards,
RockMerch
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.