ΘΑ ΠΕΡΙΜΕΝΑ ΑΠΟ ΜΙΑ ΕΛΛΗΝΙΔΑ ΠΑΡΑΓΩΓΟ ΝΑ ΕΧΕΙ ΤΑ ΠΡΟΪΟΝΤΑ ΤΗΣ ΚΑΙ ΣΤΑ ΕΛΛΗΝΙΚΑ ΤΙΣ ΟΔΗΓΙΕΣ Ή ΕΣΤΩ ΟΤΑΝ ΟΙ ΣΥΝΕΡΓΑΤΕΣ ΤΗΣ ΒΛΕΠΟΥΝ ΠΩΣ Η ΠΑΡΑΓΓΕΛΙΑ ΠΡΟΕΡΧΕΤΑΙ ΑΠΟ ΤΗΝ ΕΛΛΑΔΑ ΝΑ ΤΗΝ ΣΥΝΟΔΕΥΟΥΝ ΚΙ ΑΠΟ ΕΝΑ... Ver mais
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Leia as opiniões dos outros
Extremely disappointing customer service and refund process. I returned my Rodial order on 8 October after experiencing a severe skin reaction. I had not even opened or used the product —... Ver mais
A empresa respondeu
I’ve just received a 15ml tube of Glass Primer in a Glossy Box and the product itself looks great. But honestly, the packaging feels incredibly wasteful. The tube is mostly empty and could probably ho... Ver mais
A empresa respondeu
Not only are these products superior but the customer service is outstanding. I have purchased retinol drops, bee venom night gel, super serum, 24 carat gold ultimate, slow glow drops, vitamin c oil.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.
Informações de contacto
Reino Unido
- enquiries@rodial.co.uk
- rodial.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service
Excellent customer service. Absolutely in love with Vitamin C facial soufflé. In winter is a must for normal to dry skin, gives me such glow and moisture. Very happy with my purchase.
Phenomenal customer service
I truly feel nowadays It’s hard to find good customer service, the customer service I received when having questions about my order with Rodial was above and beyond! I wish other companies customer service would be this amazing! Also loving the products as well! Highly recommend this company!
Banana low lighter
Banana low lighter is impressive just need to practice my application
Delivery delay of product !!
Never received product !! Finally received it today
I had a delivery problem with my order
I had a delivery problem with my order. I emailed them and it was fixed w/I 12 hours.
Excellent communication!
I have ordered from Rodial before the…
I have ordered from Rodial before the products are amazing but I had an order not show up so got in touch I can honestly say never had better customer service absolute dream my order was with me less than 18 hours later would recommend to anyone
Order is not yet received
Order is not yet received
Stuck somewhere in Germany for a week
The low lighter /concealer amazing plus…
The low lighter /concealer amazing plus the sample of the vitamin C cleanser : wow ♥️♥️♥️♥️
I tried to use a first-timer discount…
I tried to use a first-timer discount to sign up for emails etc and it wouldn’t let me use it as there is a minimum spending amount in order for it to work! In my opinion, that is lame! I also emailed to see if I could amend an order I just had placed & was told no. Otherwise, I like the product I ordered!
I just started using the Rodial primer…
I just started using the Rodial primer and glow drops. I am obsessed with them and will be ordering some pink blush drops. The customer service is amazing which is a strong selling point for me.
I bought the banana Lowlighter wow,
I bought the banana Lowlighter wow,! What a great find I saw a friend that I haven’t seen for a while and she commented how fresh I looked it’s an amazing product I now can’t be without it
The Banana low lighter is amazing
The Banana low lighter is amazing! Love the lip oil too. The products arrived quickly and I am looking forward to trying more!
Lowlighter is amazing
Very easy to navigate the website and the lowlighter is absolutely a game changer
Good quality products and fast delivery.
Good quality products and fast delivery. I bought the eye sculpt that I’ve been using for almost 10 years. Easy to use; buildable and long lasting. I was shocked that it was on 50% discount, so I bought 2!
The Lip Oil is great too. Really helps keep lips moist and smooth while adding a tint of colour. I bought the set of 3 and love them all.
Loved the line cream
Loved the line cream. Fast delivery. Great products.
I have already left feedback on the…
I have already left feedback on the item . I took the quiz , although it’s only a guide , however the color of concealer was completely wrong . This has left me unable to use the product
I am very impressed with these products…
I am very impressed with these products and even more with the customer service, my package with products from this company was delivered to another place, so I wrote to Rodial and I wish every company such customer service, apart from the fact that I wrote to them on Saturday evening, I got a reply within half an hour, they took the matter very seriously and on Sunday the next day with expressions of sympathy for what happened to me I received a question about a refund or sending the products again ... I have never met such a responsible and fast in acting customer service. I recommend Rodial products with full responsibility👌👌
Tried the Banana low lighter- LOVE IT
Great products
Great products, excellent sale offers and speedy delivery.
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