roomtery Opiniões 

68
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Posted tracking info was incorrect but it got here eventually after several weeks. Unfortunately it is not as described. There appears to be a thin layer of printed material with the pattern on top of... Ver mais

Classificada 3 em 5 estrelas

I have tried to contact customer service multiple times for a refund, no one has replied to my emails. I included order number and I have product in same packaging as was sent, however it seems as if... Ver mais

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Classificada 2 em 5 estrelas

Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to... Ver mais

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Classificada 2 em 5 estrelas

Order at your own risk! I purchased a bedding set that upon arrival looked nothing like the online photos. The colors were way off, and no it's not just the lighting in the photos. I promptly sent a... Ver mais

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Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

roomtery - is an online store featuring aesthetic room decor selected and divided across all the most popular aesthetics such as pastel aesthetic, indie, soft girl aesthetic, grunge, cottagecore aesthetic, dark academia and many more. We are happy to make shopping fun and convenient to help you make your dream room come true!


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

68 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 30% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(68)

21 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My experience went great

My experience went great! Roomtery has so many different things for room decor and aesthetics!!

2 de setembro de 2025
logótipo da roomtery

Resposta da roomtery

Thank you so much for your kind words! We’re glad you enjoyed your experience and found decor you love. Hope to see you again soon at roomtery!

Classificada 1 em 5 estrelas

You canceled my order with no reason…

You canceled my order with no reason given

8 de junho de 2025
logótipo da roomtery

Resposta da roomtery

Hi CJ,

We’re very sorry for the frustration caused. Your order was automatically canceled by our system due to a potential fraud risk flag. This is a precaution we take to protect our customers and our platform.

If you believe this was an error, please contact our support team at hello@roomtery.com, and we’ll be happy to review the details and assist you further.

Thank you for your understanding.

Classificada 5 em 5 estrelas

Amazing to decorate room

I love this website, im trying to decorate my room and this is really helpful, so many aesthetic stuff and it’s all sorted out pretty well, I unfortunately lost my wish listed item after a while cause the page unloaded I think

3 de maio de 2025
Classificada 1 em 5 estrelas

A scam

I bought two bedding sets, one had a massive rip and the other completely inaccurate, both the wrong size, and a horrible material.
They ignored my emails for weeks and did not respond for a return or refund.

24 de março de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I liked the bedding but did not like…

I liked the bedding but did not like how long it took for the bedding to get to me

10 de fevereiro de 2025
logótipo da roomtery

Resposta da roomtery

Thank you for sharing your feedback—I’m glad you liked the bedding! As I can see, your order was delivered in 12 days, which is within our shipping policy. I apologize for any inconvenience this delay may have caused. We’re continuously working to improve our delivery times.

Classificada 2 em 5 estrelas

Ordered rechargable but got battery powered lights instead

I ordered night lights for my nieces. The shipment took a long time to get here. And it was the wrong ones . I kept them anyway to avoid more hassle. The girls will enjoy these anyway I'm sure .

4 de fevereiro de 2025
logótipo da roomtery

Resposta da roomtery

Hi, Rebecca. I'm really sorry to hear that you received the wrong night lights. We are still a tiny team and sometimes mess up the orders. If you’d prefer the rechargeable lights you originally ordered, I can arrange for a replacement to be sent to you. Just let me know here: hello@roomtery.com

Classificada 1 em 5 estrelas

Never received my order and they did…

Never received my order and they did little to fix the problem

14 de janeiro de 2025
logótipo da roomtery

Resposta da roomtery

Hi, Alvaro! As I can see, our team reached out to you on this matter on Feb 17, updating on the status of your order, and got no response back from you.
As for now, the order was delivered on March 3rd and the package is marked as received. If there's still any problem with your order, please get back to us asap at hello@roomtery.com

Classificada 3 em 5 estrelas

i was not really satisfied with one product I got...

i was not really satisfied with one product that I got. but returning it was easy so i'm greatful for that :) But the other product I bought i'm very happy with.

8 de janeiro de 2025
logótipo da roomtery

Resposta da roomtery

Thank you for your feedback! I'm sorry to hear that one of the products didn't meet your expectations, but I'm glad the return process was smooth for you. We always strive to make things as hassle-free as possible.

Classificada 2 em 5 estrelas

Not great

Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to wait another month. They didn’t even reimburse me for the time I’ve had to wait and frustration this has caused me. I spent over $150AUD on this so it is extremely disappointing to see my order get treated like it was nothing. Thankfully there’s a new set on its way but the fact I’ve had to wait 2 months is honestly appalling.

29 de janeiro de 2025
logótipo da roomtery

Resposta da roomtery

Hi, Gabriella! I’m really sorry for the frustration and delays you’ve experienced with your order. I completely understand how disappointing this must be, especially after waiting so long. While I’m glad to hear that a new set is on its way, I know this situation wasn’t ideal, and we truly appreciate your patience. Please contact me at hello@roomtery.com after receiving the replacement bedding, and I will work on an appropriate compensation for you.

Classificada 2 em 5 estrelas

The quality does not match the price

The quality does not match the price. Fabric is cheap microfiber. The hemming of the edges looks unprofessional. One of the items I purchased (a little tiny lamp) broke the first time it fell. The dimensions in the descriptions are incorrect.

8 de janeiro de 2025
logótipo da roomtery

Resposta da roomtery

I'm sorry to hear that your order didn’t meet your expectations. We strive to provide quality products, so we take your feedback seriously. If there were any inaccuracies in the product descriptions or issues with defective items, we’d love the opportunity to make it right.

Please reach out to us at hello@roomtery.com, and we’ll be happy to assist you with a resolution. We appreciate your honest review and the chance to improve your experience!

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