By far the best gaming site ive been on,ive had some amazing wins 👏 Theres so many games,bonuses and free spins, i would definitely recommend this site to everyone 😊 👌 Also great customer s... Ver mais
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Leia as opiniões dos outros
I have played on here for years and up until now have thoroughly enjoyed it, had a few reasonable wins and enjoyed the bingo rooms in particular. But unfortunately the site has changed drastically... Ver mais
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Daria from customer service helped answer my question quickly thankyou . I only gave 4 stars just because of withdrawal can be rather long 12 hrs . Everything else on this site im pleased with plenty... Ver mais
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I chose the £50 bonus and 100 free spins. After spending £150, I realized I had not received them. I contacted customer service, and an agent named "JAMES" responded by asking me to be patient. After... Ver mais
A empresa respondeu
Informações sobre a empresa
Rosy Bingo
Escrito pela empresa
- Rosy Bingo is an online bingo site that offers exciting rewards and exclusive offers to its players. With fun bingo rooms, chatroom games, a host of online slots with new additions each month and amazing prizes, it’s safe to say everything is rosy at Rosy Bingo!
- Our response to the current situation
- At Rosy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@rosybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contacto
Reino Unido
- support@rosybingo.com
- rosybingo.com
3,9
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New member so not played yet but great…
New member so not played yet but great support staff one with a lovely name savanna thanks made verification easy look forward to playing Lindsey craft
27 de fevereiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Lindsey,
Welcome aboard! We're thrilled Savanna could make the verification process smooth for you. Hope you have a fantastic time playing!
Regards,
The Rosy Bingo Team
Savannah is an excellent customer…
Savannah is an excellent customer service agent very helpful and fast with a reply
27 de fevereiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Gwyn,
Thanks for the awesome feedback! Savannah will be so happy to hear she made a great impression. We’re lucky to have her!
Regards,
The Rosy Bingo Team
So upset with this site
Hi,
Honestly I've never been so upset with a company.
I've also been paid out ASAP.
This site has made me jump through every hoop possible. From ID to BENFITS STATMENTS TO BANK STATMENTS FROM COUCIL TAX TO BILLS. TO HOME TENACY AGRREMTNS TO PROOF WITH MY FACE NEXT TO ID TO PROOF OF MY BANK CARDS COVERING MY MIDDLE NUMBERS.
There is nothing they can possibly ask for and yet I'm still waiting on my pending withdrawls.
Please contact the gambling commission community and police as I've never been so upset and stressed.
I will update this If I recieve my withdralws as I did enjoy the site. Just ashamed this experience with them has gone this way as they just holding my withdrawls now.
As an update all my ID and address have been approved my UC has also. So I honestly can't see no more excuses they have.
27 de fevereiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Bobbie,
We're truly sorry to hear about your frustration, and we completely understand how stressful this situation must be for you. Our team will be reaching out to you shortly to review your case and provide any updates. We appreciate your patience and hope to resolve this for you as soon as possible.
Best,
Rosy Bingo
Avoid avoid avoid!!! Scam sitet…
I would avoid this site as it does not seem to be a good site, it's fake site what just makes all your money
20 de fevereiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Richard,
We’re sorry you feel this way. Our goal is to provide a fair and enjoyable experience for all players. If you’ve had any concerns, we’d love the opportunity to assist you—please reach out to our support team, and we’ll be happy to help!
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Ashley,
Thank you for your kind words! We're glad you found our service helpful and informative. If you ever need anything else, we're here to help! 😊
Best regards,
Rosy Bingo
Brilliant site to play on
Brilliant site to play on, plenty of slot games and casino games plus various bingo's and my winnings are in my account within a couple of hours it's amazing I love it (always play responsiby) come and join us
3 de fevereiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Donna,
Thank you so much for the fantastic review! We're thrilled to hear you're enjoying the variety of games and quick payouts. It's great to know you're having a great experience—responsible play is always key! Thanks for being a part of our community!
Regards,
The Rosy Bingo Team
Amanda from customer service was very…
Amanda from customer service was very rude, patronising and unhelpful. They fix it so you win just at the end of your bonus money, but you have to wager ridiculous amounts before withdrawing! So i played bonus money won £300 when on my last penny but was told to deposit and spend another £150 before withdrawing! Not worth it for a site that doesn't seem legit and with rude customer experience. Get rid of people like Amanda if you want to make the site worth while!
31 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
HI Shannon,
Sorry to hear you didn’t have a great experience! We know wagering requirements can be frustrating at times, but we always aim to be as clear as possible about them—you can find all the details in your Bonus History anytime. We really appreciate your feedback and will take it on board to keep improving. If you ever have any questions, we’re always happy to help!
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Cinzia,
Thank you for the awesome feedback! We're so glad you enjoyed the game. We can’t wait for you to experience even more fun!
Regards,
The Rosy Bingo Team
Gael was really helpful and sorted my…
Gael was really helpful and sorted my bonus out
25 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Joanne,
Thank you for sharing your experience! We're so glad Gael could help and get everything sorted for you. We truly appreciate your feedback!
Regards,
The Rosy Bingo Team
All the other review are fake!
All the other review are fake!! This site is a scam please don’t deposit
23 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Wayne,
We’re sorry to hear you feel this way. We take feedback seriously and would love the chance to address any concerns you may have. Please reach out to our support team so we can assist you further.
Best regards,
Rosy Bingo
All these reviews are fake this site is…
All these reviews are fake this site is a complete scam they pay people to write reviews
23 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Wayne,
We’re sorry you feel this way. We can assure you that we take fairness and transparency very seriously. If you’ve had any issues or concerns, we’d love the chance to look into them for you. Please feel free to share your account details via Trustpilot so we can assist further.
Kind regards,
Rosy Bingo
I love rosy bingo
I love rosy bingo. I don’t play big money only deposit monthly, but theirs something family orientated with it it’s just amazing.
22 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Marlene,
Thank you for your lovely feedback! We're so happy to hear you enjoy the family-oriented vibe at Rosy Bingo. It's great to know you're having a positive experience with us!
Regards,
The Rosy Bingo Team
So they offer a welcome bonus
So they offer a welcome bonus, deposit £20 and receive £80 bonus, sounds great, however what isn't clear is that the bonus is only for 48 hours. Raised it with their customer service and they offered if I deposited again that they will put it back. Only those with a serious bingo issue will be able to get through the bonus in that time, waste of money this site
20 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi there,
We're sorry you did not have a good experience with us Today. We kindly invite you to contact us on chats again and we will have something sorted for you.
Regards,
The Rosy Bingo Team
Really happy with this site
Really happy with this site, iv tried a few and this one appears really good. I had quite a big win and was processed and paid within a few hours. Very happy :)
18 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Georgia,
Thank you for your lovely review! We’re so happy to hear you’re enjoying the site and that your win was processed quickly. We truly appreciate your feedback and are thrilled to have you as part of our community! 😊
Regards,
The Rosy Bingo Team
YOU CAN'T get you money out until you wager £300
YOU CAN'T get you money out until you wager £300 even if you're a returning customer. DISGUSTING
Still a shoddy site with inconsitent priced games off and on. Bonus's locked up in spins and not able to use on bingo. Having to half a bingo game and now use the rest on a deadass slot game. Massive money grab. Had 2 tabs open. Clicked the promotion to deposit and get 150 free spins, another tab I happened to do a free spin game and got 20 free spins if I deposit. Using the promotion 150 spins tab I deposited and came out with 20 spins. Sigh.
8 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Comper,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to clarify a few points. Wagering requirements and bonus terms are part of our effort to maintain fair gameplay and are clearly outlined in the Terms and Conditions. We understand this can be frustrating at times, and we’re always open to hearing ways we can improve.
We have requested account details through Trustpilot so we can investigate the spin promotion issue further for you. Your feedback is valuable to us, and we’re here to help!
Best regards,
Rosy Bingo
Young lady was very helpful and polite
Young lady was very helpful and polite
7 de janeiro de 2025
Opinião espontânea
Resposta da Rosy Bingo
Hi Yvonne,
Thank you for your feedback! We're so glad to hear that our team member was helpful and polite. We truly appreciate your kind words and look forward to assisting you again in the future!
Best regards,
The Rosy Bingo Team
Teresa was so nice as all whom I ever…
Teresa was so nice as all whom I ever got help from on live chat thank you again
31 de dezembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi there,
Thank you so much for your kind words! We're thrilled to hear that Teresa, along with everyone else, has been able to assist you. We truly appreciate your support!
Regards,
The Rosy Bingo Team
Absolute joke of a site you deposit…
Absolute joke of a site you deposit 20.00 get a bonus of 80.00, I end up raising this to 149.00 go on the next day and everything has disappeared, apparently this is their protocol according to their not so useful chat person. I understand that you can’t withdraw this money and you should be able to play it, but to actually take your account to zero is an absolute joke. I will be taking this to the gamblers commissioner and resolver. They get you under false pretences. My advice don’t log up to this site to be ripped off!! What is more frustrating reading other reviews from the 26th November someone in the same position as me had there’s put back as a goodwill gesture
27 de dezembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Patricia,
Thank you for your feedback, and we’re sorry to hear about your experience. Please note that bonuses on our site have a 48-hour expiry period, as outlined in the terms. We’ve reached out to you privately to assist further and ensure we address your concerns as quickly as possible.
Kind regards,
Rosy Bingo
I've sent Proof of the 5 payments they…
I've sent Proof of the 5 payments they took out of my account. From 9th to 16th Dec
When they asked me,
All I request that I didnt order 5 ×£20, all I want is my Money back what was taken Thanks
16 de dezembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi MR RUTHERFORD,
Thank you so much for your feedback! We're thrilled that we could connect and help you with this matter. If you have any more questions or need a little extra assistance, don’t hesitate to reach out to us!
Best regards,
Rosy Bingo
Withdrawal takes a day but the service…
Withdrawal takes a day but the service I received from gael was great thank you
19 de dezembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Emma,
Thank you for sharing your feedback! We're glad to hear that Gael provided you with excellent service and that you were happy with their support. 🎉
We understand that withdrawals taking a day may not always feel ideal, but we’re constantly working to ensure our processes are as efficient as possible while maintaining the security of your funds.
If you have any further questions or concerns, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
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