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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

not even 40 days of having the watch and wearing on a casual basis no strenuous activities, the bezel stone had fallen out the top.(they class the apex 100 model as a sport/swimming watch). went to a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought my new watch, as a birthday gift to myself and to add to my growing collection. I wanted something different which wasn't round or square. I am very impressed with the prompt service I receiv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love the watch, feel and looks super high quality and great for all occasions. Plus the water resistance is a great addition

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had rotary watches for decades…automatic, manual and battery…I’ve also owned prestige brands Rolex and Tag Heuer. Obviously the prestige watches win out over their cheaper rivals..but nothing... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de relógios de pulso
  2. Relojoaria

Sobre Rotary Watches

Escrito pela empresa

Original British Design

Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.

Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

348 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Return and Refund Service

I ordered the wrong watch and I had to return. The return process was easy and I was kept updated by customer service and have received a full refund. Good service.

26 de janeiro de 2026
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Resposta da Rotary Watches

Thank you for reviewing your experience, we are glad to hear that the process was smooth.

Classificada 5 em 5 estrelas

Delivery was fast once I place my…

Delivery was fast once I place my order.
Watch came well wrapped and protected.
I can’t wait to give it as a gift.

26 de janeiro de 2026
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Resposta da Rotary Watches

Thank you so much for taking the time to leave a review, we greatly appreciate it. We hope that the recipient loves their new Rotary!

Classificada 5 em 5 estrelas

Stunning watch

Stunning watch, really well made. Looks smart and the quality is amazing.
Delivered within a few days with an adjustment made to the links done free of charge.
Highly recommend 👌

26 de janeiro de 2026
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Resposta da Rotary Watches

Thank you for taking the time to leave a review. We are so glad that you are happy with your new watch!

Classificada 2 em 5 estrelas

I have only had this watch for about 2…

I have only had this watch for about 2 months and the leather strap has a broken loop. I have always been careful when putting the watch on so as not to strain the loops. So now need a new strap. Not impressed.

30 de janeiro de 2026
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Resposta da Rotary Watches

Hi Paul,

We do apologise for the inconvenience caused - this is far from the quality that we expect to deliver.

Please contact our customer service team: customerservicedepartment@peershardy.co.uk

Many thanks,

Fraser | Rotary Team

Classificada 1 em 5 estrelas

Watch not yet delivered

Hi.
I have not received my watch as yet.
Very slow process

27 de dezembro de 2025
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Resposta da Rotary Watches

Hi there,

Thank you for taking the time to leave a review, and please accept our apologies for the delay in receiving your order. We understand how frustrating this can be, particularly over the Christmas period.

While we did experience some disruption with our shipping partner during the festive shutdown, this is certainly not the level of service we aim to provide. I can see from the tracking that your order has now been delivered, and we hope you’re pleased with your new watch.

Thank you for your patience, and we appreciate your understanding.

Fraser | Rotary Team

Classificada 5 em 5 estrelas

Great quality

Great quality, delivered swiftly.

21 de dezembro de 2025
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Resposta da Rotary Watches

Thank you for leaving a review, we are so glad to hear this!

Classificada 4 em 5 estrelas

The price was great

The price was great, however the complimentary strap adjusting service is probably closed for Xmas holiday. I indicated my wrist's measurements and the watch arrived unadjusted. Now I must find a jeweller to adjust it for me. I do not mind but then don't advertise strap adjustment if you don't deliver. Simple as this.

18 de dezembro de 2025
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Resposta da Rotary Watches

Hi there, firstly we are pleased to hear that you are happy with the watch. We do however apologise for missing the bracelet adjustment, this is entirely our responsibility and we would be glad to adjust the watch for you entirely free of charge. Please email our customer service team at customerservicedepartment@peershardy.co.uk to arrange this.

Fraser | Rotary Team

Classificada 5 em 5 estrelas

I would like to sincerely appreciate…

I would like to sincerely appreciate the outstanding service provided by Natasha from the repair department. From the very first interaction, she was kind, patient, and genuinely attentive. She took the time to listen, explained everything clearly, and handled the situation with such professionalism and care that it instantly put me at ease.
THANK YOU Natasha !

16 de dezembro de 2025
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Resposta da Rotary Watches

Thank you for taking the time to leave a review, we greatly appreciate it. We are delighted to hear that Natasha was able to help you, we shall pass the compliment along!

Classificada 5 em 5 estrelas

Excellent Customer service

The customer service I received from Lorraine Martin was absolutely top notch. She really listened to my issues and took it upon herself to help me. Without Lorraine's help this issue would've taken much longer to resolve. I am very happy with the outcome. She is an asset to Rotary watch Customer Service team.

3 de dezembro de 2025
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Resposta da Rotary Watches

Thank you so much for taking the time to leave a review. We will pass your feedback onto Lorraine!

Classificada 5 em 5 estrelas

Rotary slim watch

Easy to order, quick divery and over the moon with the quality of the watch. A present for my husband for our wedding anniversary and he loves it.🙂

25 de novembro de 2025
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Resposta da Rotary Watches

Thank you for leaving a review, we are so glad to hear that your husband is enjoying his new watch!

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery. Product well packaged and beautifully finished watches at a very fair price.

25 de novembro de 2025
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Resposta da Rotary Watches

Thank you, your review is greatly appreciated!

Classificada 1 em 5 estrelas

Brought a rotary watch from h samuel

Brought a rotary watch from h Samuel after 9 months stop working was told battery issues Samuel's sent back to rotary for repair . 3 plus months later no watch Samuel's said they had fight my corner as rotary wanted to charge me for repair.who do I believe rotary or Samuel's paid for extended warranty. Went to Samuel's who said it had been collected and did not know where watch was

2 de dezembro de 2025
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Resposta da Rotary Watches

Hi Michael, thank you for sharing your experience. Could you please email our customer service team who can help get this resolved for you - customerservicedepartment@peershardy.co.uk

Classificada 5 em 5 estrelas

Rotary Watches: Great Watches!

The watch, received has a good image, good finishes and good price.
Delivered to Spain:
Some days for the custom clearance: without problems.
Good packaging
I will follow new arrivals

29 de outubro de 2025
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Resposta da Rotary Watches

Thanks for the review Juan! We are so glad to hear that you are enjoying your new watch

Classificada 5 em 5 estrelas

ROATRY GREAT ICONIC WATCHES.

Trusted company and good quality watches and service.
All at a fair price.

29 de outubro de 2025
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Resposta da Rotary Watches

Thanks Alan, we really appreciate you taking the time to leave a review!

Classificada 5 em 5 estrelas

Excellent price and watch arrived in a…

Excellent price and watch arrived in a couple of days. It is a gorgeous watch and we are very happy with it.

28 de outubro de 2025
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Resposta da Rotary Watches

Thank you so much for taking the time to leave a review, we are so glad that you are enjoying your new watch

Classificada 5 em 5 estrelas

So far so good!

Delivery as promised.
The watch is beautiful (received many compliments). I am confident that the Rotary brand will fulfill my expectations. I also have a 50 yr old Rotary mechanical that I wear frequently!

27 de outubro de 2025
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Resposta da Rotary Watches

Thank you for taking the time to leave a review Gwen, we greatly appreciate it!

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