not even 40 days of having the watch and wearing on a casual basis no strenuous activities, the bezel stone had fallen out the top.(they class the apex 100 model as a sport/swimming watch). went to a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I bought my new watch, as a birthday gift to myself and to add to my growing collection. I wanted something different which wasn't round or square. I am very impressed with the prompt service I receiv... Ver mais
A empresa respondeu
Love the watch, feel and looks super high quality and great for all occasions. Plus the water resistance is a great addition
A empresa respondeu
I’ve had rotary watches for decades…automatic, manual and battery…I’ve also owned prestige brands Rolex and Tag Heuer. Obviously the prestige watches win out over their cheaper rivals..but nothing... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Rotary Watches
Escrito pela empresa
Original British Design
Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.
Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.
Informações de contacto
Rotary Watches Ltd, Elm Yard, 13-16 Elm Street, WC1X 0BJ, London, Reino Unido
- 02074345500
- service@rotarywatches.com
- rotarywatches.com
4,2
Bom
348 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great looking and good value.
1 de outubro de 2025
Resposta da Rotary Watches
Thanks for the review John! We are so glad that you are enjoying your new watch
Excellent watch
Excellent watch, easy payment system, fast shipping, will buy again
26 de setembro de 2025
Resposta da Rotary Watches
Thank you for the review, we are so glad that you are pleased with your new watch
It's a lovely watch the face is great…
It's a lovely watch the face is great and feels great on the wrist
30 de setembro de 2025
Resposta da Rotary Watches
Thank you for the review Bradley, we are so glad to hear that you are enjoying your new watch
Resposta da Rotary Watches
Thanks for the review! We are so glad to hear that you are enjoying your new watch
Resposta da Rotary Watches
Thank you for the review!
Not working
The watch arrived promptly, but was not working, probably due to a malfunctioning battery. We sent it back, and are hoping for a prompt refund.
25 de setembro de 2025
Resposta da Rotary Watches
Hi Sebastian, we are so sorry to hear that your watch arrived with a non-functioning battery. This is far from the service that our customers expect. We will ensure our customer service team assists you quickly to resolve your issue
Rotary Heritage "Sherlock"
Put a reminder for this watch and so happy I did. Ordered it and it's a really beautiful watch. Received a few compliments already. Its subtle, and vintage. Very nice watch, great quality, leather is stiff out the box but I suspect it will be softer with more wear. (Only worn it once) so not a criticism. It looks really good, packaging was great experience. Fan of Sherlock so happy I got a hold of this watch, but that wasn't the big selling point for me, its just a very good looking dress watch so pleased.
5 de setembro de 2025
Opinião espontânea
Resposta da Rotary Watches
Thank you so much for your detailed review, we are so pleased that you are enjoying your new watch!
Satisfying experience watch arrived in perfect condition…
The watch arrived in perfect condition and well packaged.
I was wanting a Cambridge Model but not sure if they still make them 🤔
5 de setembro de 2025
Resposta da Rotary Watches
Thank you for the review! We have changed the 'Cambridge' family name so there are watches that historically were called 'Cambridge' that we still produce. Do let us know if there is a particular model you are after and we can point you in the right direction.
Many thanks,
Fraser | Rotary Team
I wanted a particular watch but…
I wanted a particular watch but couldn’t find it online so asked Rotary to inform me when it came into stock again. They emailed me to let me know it was available. I put my order in and a couple of days later the watch arrived. Great service.
4 de setembro de 2025
Resposta da Rotary Watches
Thank you for the review! We are so glad that you are happy with the service provided
Resposta da Rotary Watches
Thank you for the 5 star review - we are so glad that you are enjoying your watch!
Service is so so poor
The company is legitimate but the service is awful. I was sent a faulty watch and the refund took months.
8 de setembro de 2025
Opinião espontânea
Resposta da Rotary Watches
We are so sorry to hear this, it is far from the level of service we strive for. We sincerely apologise for the delay in processing your refund
I have just replaced my Rotary watch…
I have just replaced my Rotary watch after 31 years of brilliant service and wanted another. I am extremely pleased with this purchase. The quality is excellent.
27 de agosto de 2025
Resposta da Rotary Watches
Thank you so much for the review, we are so glad that you are pleased with your new watch
Fantastic solid reliable watches…
Fantastic solid reliable watches without Swiss luxury price premium. Superb watches
27 de agosto de 2025
Resposta da Rotary Watches
Thank you for the review, its greatly appreciated!
Beautiful watch
My order arrived safely and well packaged and the watch I chose was even more beautiful than I had imagined.
27 de agosto de 2025
Resposta da Rotary Watches
Thank you for the review, we are so glad that you are enjoying your new watch
All I wanted was a simple design but perfect working watch
My first Rotary watch was purchased for me 37 years ago as a gift from my husband on birth of our son. Never in 37 years did my watch give any trouble, until last year. I tried to get it repaired local jewellers without much luck. So I thought about getting a cheapie watch to tide me over until I could invest in another Rotary. This one I purchased was in my sight about six months or so. Finally I was in position to buy. I just love this watch. Although the watch face is not as small as my original ( I have very slim wrists ) it’s clear blue face and gold time markings are just right for me now ( sight going as I age) the navy strap fits fine. I’m so glad that I made this purchase who knows I might get another 37 years from this too.
11 de agosto de 2025
Resposta da Rotary Watches
Thank you for the positive review Sandra, we are so glad that you are enjoying your new watch!
Good price on website and fast dispatch…
Good price on website and fast dispatch of watch. Very satisfied.
11 de agosto de 2025
Resposta da Rotary Watches
Thank you for the review, we are so glad that you are satisfied with your order!
Speedy delivery
Speedy delivery, good packaging, like the watch but the expanding bracelet looks cheap/blingy - it isn't just looks like it is.
6 de agosto de 2025
Resposta da Rotary Watches
Thank you for the review and the feedback - we will pass this on to our design team
I'm addicted to your outlet bargains…
I'm addicted to your outlet bargains and love my latest purchase! Thank you, Wendy
6 de agosto de 2025
Resposta da Rotary Watches
Thank you Wendy! We are so glad that you are enjoying your new watch and our outlet store
Resposta da Rotary Watches
Thank you for the review, we are so glad that you are enjoying your new watch
Great fit for me 6'2" 13 stones
Great fit for me 6'2" 13 stones. Really good feel to it, and of course really great value.
25 de julho de 2025
Resposta da Rotary Watches
Thank you for the review, we are so glad that your watch fits you well
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.